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My app says an error has occurred and I cannot use it with my security system, what is the problem ? I have deleted app and reinstalled , nothing has helped

Everything about this looks like it’s coming from the 90s. The interface is difficult to use and rarely works when I try to log into the app it says “An unknown error has occurred.” I need this to work so that I can assist my elderly mother who got talked into paying for this janky system.

It says system error or not connected. Deleted and reinstalled nothing. Please help!!!Would like to reset my password. How do I do that????

I have had this app for a few years and have issues along the way; stating armed when it wasn’t etc. i had to delete when it said my system wasn’t connected (but it was). NOW?!?!?! After deleting and reinstalling it now says PW is not right and there is NO WAY to reset it! WTH do I do now!

Worse company to work with. No one knows what they are doing.

I’ve set my username and password MULTIPLE times, refuses to let me login. Continues to say username and password are wrong. Garbage application

Does not connect all the time. Will time-out when trying to arm or disarm. Customer support is useless.

Only works when I don’t need it. Constant errors, not impressed at all.

Service is bad, app is outdated and functions do not activate properly.

The tech just installed the new system and I downloaded the App. The app is not working at all. We deleted the App and downloaded it 3 times. It’s not working. I have the system off and it’s saying it’s armed on the phone. When it’s armed, it’s saying it’s not armed. One would expect a security system to work.