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Salesforce Authenticator
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Description

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity.

Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator.

Location Data & Privacy
If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help.

Battery Usage
Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.
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User Rating

4.59 out of 5

3,687 ratings in United States

5 star
3,064
4 star
272
3 star
52
2 star
46
1 star
253

Ratings History

Reviews

No support

Sagitarios 99 on

Difficult to deal with two factor identification there is not support for Quip. Frustrating

Account Manager

Nicole Marie Fruchey on

This is easy and convenient!

Bad Idea

Love My Charge 2 on

What happens when you don’t have your phone?

So far so good

Lovin’ Amazon on

The app is simple and predictable

It works like it should

jsales41 on

So far so good. No issues & pretty easy to set up and use.

annoying and inconveniencing

martell559 on

The whole authentication process is annoying and such an inconvenience. It never recognizes my location and I’m always having to approve logins. Also, I am not receiving notifications on my Apple Watch for some reason.

I hate salesforce

Anna Reichard on

This app is so complicated for no reason. I uninstall the app once and when I tried to log back in it, no longer had my account information with no way of verifying or adding my original account as well as the support team at salesforce is overworked, and there is no way to get in contact with them in a reasonable timeframe.

Love the Apple Watch integration

Koji_B_88 on

It’s so rare nowadays that the Apple Watch gets included in app design. It’s so comfortable to be able to tap approve directly from my wrist and gain access rather than dig my phone out and approve. Also, it’s nice that it approves by a single click than some other authenticating apps requiring a random code to type in!

Very Inconsistent performance on weekends can waste a lot of time logging in

Avg soccer fan on

M

Fast MFA approval

Abz2694 on

It sure if your MFA issues were addresssed. But I’ve had zero issues with the app. Works great. Fast and seamless. UI is friendly enough. A little drab. Basic but it’s work. However it wouldn’t hurt to add some personalization options. JS. Still it doesn’t take away from the 5 star. Good job guys

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
Japan Business
38
Top Free
Netherlands Business
50
Top Free
Australia Business
51
Top Free
Italy Business
55
Top Free
New Zealand Business
59
View All (55)

Keywords

apto, salesforce field service, salesforce, salesforce authenticator, salesforce authenticator app, connect salesforce authenticator, salesforce auth, authenticator salesforce, authenticator app salesforce, salesforce mfa

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Revenue and Downloads

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App Info

Category
Business
Publisher
salesforce.com
Languages
English, Czech, Danish, Dutch, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Chinese, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Recent version
4.3.1 (2 months ago )
Released on
Jan 8, 2014 (10 years ago )
Also available in
United States, India, Canada, United Kingdom, Japan, Australia, Mexico, Brazil, Germany, France, Philippines, Spain, Netherlands, New Zealand, Ireland, Colombia, Singapore, China, Italy, Vietnam, Israel, South Africa, Ukraine, Sweden, Belgium, Turkey, United Arab Emirates, Argentina, Switzerland, Chile, Thailand, Russia, Poland, Taiwan, Portugal, Romania, Indonesia, Malaysia, South Korea, Egypt, Hong Kong, Nigeria, Denmark, Czechia, Norway, Peru, Hungary, Finland, Saudi Arabia, Greece, Ecuador, Austria, Pakistan, Dominican Republic, Belarus, Lebanon, Kuwait, Kazakhstan, Algeria, Azerbaijan
Last updated
2 days ago
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