---
title: "Salesforce Field Service - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The Field Service mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Improve first visit resolution by arming employees with this"
---

# Salesforce Field Service — United States

![Salesforce Field Service App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/e7/04/ed/e704edc9-fffb-2bff-2440-ed999cf26c4e/AppIcon-0-0-1x_U007emarketing-0-0-0-8-0-0-85-220.png/434x0w.png)

**Developer:** [salesforce.com](https://apptail.io/developer/salesforcecom-hn)
**Category:** Business
**Rating:** 4.6/5 (20,627 ratings)
**Price:** Free
**Bundle ID:** com.salesforce.fieldservice
**Store:** Apple App Store
**Country:** United States
**Version:** 262.3.1 (released 2026-09-23)
**Original Release:** 2017-02-12
**Languages:** Italian, Arabic, Czech, Chinese, Korean, Danish, Hebrew (modern), Finnish, French, Japanese, Greek (modern), Indonesian, English, Norwegian Bokmål, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, German, Thai, Turkish, Ukrainian, Hungarian, Vietnamese

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1163307568)
**AppTail Page:** [https://apptail.io/app/salesforce-field-service-RHI/united-states](https://apptail.io/app/salesforce-field-service-RHI/united-states)

## Salesforce Field Service Description
The Field Service mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Improve first visit resolution by arming employees with this best-in-class mobile solution.  Built to be offline first, Field Service presents information in a clean and easy-to-use user interface and arms your workforce with the latest information with in-app notifications.

Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field.

Note: This application requires your Salesforce org to have Field Service. Individual users must be provisioned with Field Service Technician licenses to use this application. Please contact your Salesforce Account Executive for more information on purchasing Field Service and user licenses.

Features:
- Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere.
- Mapping, navigation, and geolocation capabilities let you know where you are, where you’ve been, and where you’re headed next.
- Offline-first design with intelligent data priming and offline actions to let you finish work regardless of network connectivity.
- Collaborate in real-time with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter.
- Access relevant Knowledge Articles to help you finish tricky tasks.
- Stay informed with the most up-to-date information with automatic push notifications to relevant users.
- Easily obtain proof of service using your touch screen to capture customer signatures.
- Quickly generate and send Service Reports to your customers after completing jobs.
- Seamlessly manage your Van Stock inventory or record product transactions using a Price Book.
- Plan ahead by viewing the parts required to complete a job, and easily record the products consumed after completing a job.
- Extend and customize this application using configurable layouts to reorganize information, and list views to control user schedules. Custom tailored quick actions, Salesforce Flows, and deep-links to other apps allow users to tackle any case.
- Declare your time off by recording it  in the application
- Scan barcodes and QR codes directly from the app
- Intuitively visualize the different steps required to finish complex jobs with work order line items
- Quickly get up to speed by viewing asset service history information.

## Salesforce Field Service Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9d/32/2a/9d322ae0-e1a0-b689-4994-03bb4e697948/4c856623-cdaa-4e77-845b-8aef9bed8336_5.5_inch_1.png/392x696bb.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c6/ab/1a/c6ab1aa7-ce6e-6b9d-328e-2f0324329ff8/a8d92978-6b5a-472f-94f6-f97863edd9df_5.5_inch_2.png/392x696bb.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/72/4d/59/724d5929-c3cb-2743-a056-747fdef3e927/6a4cf833-2404-4275-9db3-adc1c63976bd_5.5_inch_3.png/392x696bb.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/21/98/21/219821a9-49f7-8d60-93a1-5afbe07ac848/14d44d7b-f753-49b2-aaf7-a5c0303a48cb_5.5_inch_4.png/392x696bb.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/92/ec/a8/92eca821-0f74-c72a-e0aa-c4f5870c6e09/c82e390e-99e7-401a-83a0-543feded1e35_5.5_inch_5.png/392x696bb.png)

## Salesforce Field Service Rating Breakdown in United States
- 5 stars: 16,495 (81%)
- 4 stars: 1,899 (9%)
- 3 stars: 932 (5%)
- 2 stars: 240 (1%)
- 1 stars: 719 (4%)

## Salesforce Field Service Reviews in United States

### *---- "So bad"
Data never syncs now and I always have to go to my laptop to close jobs out. Pointless to have this app now.
-- Nate2784, 2024-12-03

### *---- "Terrible"
I can’t get notifications, pictures won’t up load
-- Lee walls, 2024-12-02

### ***-- "Compatibility issues"
It always has Compatibility issues either IOS to Android synchronization is not guaranteed, nothing happens automatically, so primitive!
-- Cary North Carolina, 2024-11-11

### ***** "Review"
Who’s idea is it to ask for a review after 5 minutes with the app??? Ask me how I like it in 6 months.
-- The Real Regular Joe, 2024-11-08

### *---- "Horrible"
I’ve worked at my company for about a little over 8 months and in the span of that there’s been countless updates with continues bugs. I’ve had to delete the app so many times to be able to get the app to even work. It needs a lot of improvement to even get a decent rating I’m
surprised it has this high of a rating.
-- Sauce021, 2024-08-07

### *---- "Process work flow navigation"
The application is good but lacking ease of navigation through the app for the field use causing longer work force time return trips due to high flow volume work in the air center area. Would like to more ease of viewing of work orders on first screen when clicking on service appointments so that work orders for the one location are not missed.
-- TPC2001, 2024-08-06

### *---- "Trash"
This app is burning garbage for towing purposes
-- thorsoph, 2024-07-25

### *---- "This app does not work well for Truck company specially for drivers"
Lack of information no Vin number for you to confirm what vehicle you’re towing. No tag number is simply gives you a year sometimes the model and the color the pick up location is the drop off location and the drop off location is the pick up location also to close a call. You have to go through a lot of steps to clear out one call diesel drivers out on the road. Shouldn’t take them more than a few seconds to clear out the call.
-- E fuente, 2024-07-17

### ***** "Great tool"
I like the field service app to keep track of leads and all the pertinent information needed.
-- 1Ryser, 2024-07-15

### ***** "👍"
Makes everything super easy 😎
-- DYMEF, 2024-07-05

[View all Salesforce Field Service reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Salesforce Field Service Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Italy | Business | #242 |

## Salesforce Field Service Discovered Keywords
- 业务协作
- pulsar for salesforce
- field service
- field service mobile
- work enterprise
- field service app
- salesforce field service
- salesforce
- salesforce authenticator
- salesforce com

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## Salesforce Field Service Available In
- [United States](https://apptail.io/app/salesforce-field-service-RHI/united-states)
- [United Kingdom](https://apptail.io/app/salesforce-field-service-RHI/united-kingdom)
- [Australia](https://apptail.io/app/salesforce-field-service-RHI/australia)
- [Canada](https://apptail.io/app/salesforce-field-service-RHI/canada)
- [India](https://apptail.io/app/salesforce-field-service-RHI/india)
- [Germany](https://apptail.io/app/salesforce-field-service-RHI/germany)
- [France](https://apptail.io/app/salesforce-field-service-RHI/france)
- [Brazil](https://apptail.io/app/salesforce-field-service-RHI/brazil)
- [Japan](https://apptail.io/app/salesforce-field-service-RHI/japan)
- [Mexico](https://apptail.io/app/salesforce-field-service-RHI/mexico)
- [Spain](https://apptail.io/app/salesforce-field-service-RHI/spain)
- [Italy](https://apptail.io/app/salesforce-field-service-RHI/italy)
- [Netherlands](https://apptail.io/app/salesforce-field-service-RHI/netherlands)
- [New Zealand](https://apptail.io/app/salesforce-field-service-RHI/new-zealand)
- [Thailand](https://apptail.io/app/salesforce-field-service-RHI/thailand)
- [Belgium](https://apptail.io/app/salesforce-field-service-RHI/belgium)
- [Malaysia](https://apptail.io/app/salesforce-field-service-RHI/malaysia)
- [Denmark](https://apptail.io/app/salesforce-field-service-RHI/denmark)
- [Colombia](https://apptail.io/app/salesforce-field-service-RHI/colombia)
- [Sweden](https://apptail.io/app/salesforce-field-service-RHI/sweden)
- [Switzerland](https://apptail.io/app/salesforce-field-service-RHI/switzerland)
- [South Africa](https://apptail.io/app/salesforce-field-service-RHI/south-africa)
- [Poland](https://apptail.io/app/salesforce-field-service-RHI/poland)
- [United Arab Emirates](https://apptail.io/app/salesforce-field-service-RHI/united-arab-emirates)
- [Romania](https://apptail.io/app/salesforce-field-service-RHI/romania)
- [Ireland](https://apptail.io/app/salesforce-field-service-RHI/ireland)
- [Türkiye](https://apptail.io/app/salesforce-field-service-RHI/turkey)
- [Indonesia](https://apptail.io/app/salesforce-field-service-RHI/indonesia)
- [South Korea](https://apptail.io/app/salesforce-field-service-RHI/south-korea)
- [Norway](https://apptail.io/app/salesforce-field-service-RHI/norway)
- [Portugal](https://apptail.io/app/salesforce-field-service-RHI/portugal)
- [Austria](https://apptail.io/app/salesforce-field-service-RHI/austria)
- [Argentina](https://apptail.io/app/salesforce-field-service-RHI/argentina)
- [Chile](https://apptail.io/app/salesforce-field-service-RHI/chile)
- [Vietnam](https://apptail.io/app/salesforce-field-service-RHI/vietnam)
- [Singapore](https://apptail.io/app/salesforce-field-service-RHI/singapore)
- [Philippines](https://apptail.io/app/salesforce-field-service-RHI/philippines)
- [Israel](https://apptail.io/app/salesforce-field-service-RHI/israel)
- [Finland](https://apptail.io/app/salesforce-field-service-RHI/finland)
- [Greece](https://apptail.io/app/salesforce-field-service-RHI/greece)
- [Taiwan](https://apptail.io/app/salesforce-field-service-RHI/taiwan)
- [Czechia](https://apptail.io/app/salesforce-field-service-RHI/czechia)
- [Saudi Arabia](https://apptail.io/app/salesforce-field-service-RHI/saudi-arabia)
- [Hong Kong SAR China](https://apptail.io/app/salesforce-field-service-RHI/hong-kong)
- [Dominican Republic](https://apptail.io/app/salesforce-field-service-RHI/dominican-republic)
- [Hungary](https://apptail.io/app/salesforce-field-service-RHI/hungary)
- [Bulgaria](https://apptail.io/app/salesforce-field-service-RHI/bulgaria)
- [Ukraine](https://apptail.io/app/salesforce-field-service-RHI/ukraine)
- [Uruguay](https://apptail.io/app/salesforce-field-service-RHI/uruguay)
- [Peru](https://apptail.io/app/salesforce-field-service-RHI/peru)
- [Egypt](https://apptail.io/app/salesforce-field-service-RHI/egypt)
- [Honduras](https://apptail.io/app/salesforce-field-service-RHI/honduras)
- [Ecuador](https://apptail.io/app/salesforce-field-service-RHI/ecuador)
- [Bahrain](https://apptail.io/app/salesforce-field-service-RHI/bahrain)
- [Panama](https://apptail.io/app/salesforce-field-service-RHI/panama)
- [Paraguay](https://apptail.io/app/salesforce-field-service-RHI/paraguay)
- [Nigeria](https://apptail.io/app/salesforce-field-service-RHI/nigeria)
- [Kuwait](https://apptail.io/app/salesforce-field-service-RHI/kuwait)
- [Slovakia](https://apptail.io/app/salesforce-field-service-RHI/slovakia)
- [Pakistan](https://apptail.io/app/salesforce-field-service-RHI/pakistan)
- [Russia](https://apptail.io/app/salesforce-field-service-RHI/russia)
- [Kenya](https://apptail.io/app/salesforce-field-service-RHI/kenya)
- [Cyprus](https://apptail.io/app/salesforce-field-service-RHI/cyprus)
- [Belarus](https://apptail.io/app/salesforce-field-service-RHI/belarus)
- [Iceland](https://apptail.io/app/salesforce-field-service-RHI/iceland)
- [Jordan](https://apptail.io/app/salesforce-field-service-RHI/jordan)
- [Sri Lanka](https://apptail.io/app/salesforce-field-service-RHI/sri-lanka)
- [Slovenia](https://apptail.io/app/salesforce-field-service-RHI/slovenia)
- [Latvia](https://apptail.io/app/salesforce-field-service-RHI/latvia)
- [Barbados](https://apptail.io/app/salesforce-field-service-RHI/barbados)
- [Jamaica](https://apptail.io/app/salesforce-field-service-RHI/jamaica)
- [Ghana](https://apptail.io/app/salesforce-field-service-RHI/ghana)
- [Lebanon](https://apptail.io/app/salesforce-field-service-RHI/lebanon)
- [Algeria](https://apptail.io/app/salesforce-field-service-RHI/algeria)
- [Estonia](https://apptail.io/app/salesforce-field-service-RHI/estonia)
- [Luxembourg](https://apptail.io/app/salesforce-field-service-RHI/luxembourg)
- [Lithuania](https://apptail.io/app/salesforce-field-service-RHI/lithuania)
- [Kazakhstan](https://apptail.io/app/salesforce-field-service-RHI/kazakhstan)
- [Armenia](https://apptail.io/app/salesforce-field-service-RHI/armenia)
- [North Macedonia](https://apptail.io/app/salesforce-field-service-RHI/north-macedonia)
- [Macao SAR China](https://apptail.io/app/salesforce-field-service-RHI/macau)
- [Malta](https://apptail.io/app/salesforce-field-service-RHI/malta)
- [Mauritius](https://apptail.io/app/salesforce-field-service-RHI/mauritius)
- [Uzbekistan](https://apptail.io/app/salesforce-field-service-RHI/uzbekistan)
- [Brunei](https://apptail.io/app/salesforce-field-service-RHI/brunei)
- [Tunisia](https://apptail.io/app/salesforce-field-service-RHI/tunisia)
- [Cayman Islands](https://apptail.io/app/salesforce-field-service-RHI/cayman-islands)
- [Madagascar](https://apptail.io/app/salesforce-field-service-RHI/madagascar)
- [Azerbaijan](https://apptail.io/app/salesforce-field-service-RHI/azerbaijan)
- [Nepal](https://apptail.io/app/salesforce-field-service-RHI/nepal)
- [Belize](https://apptail.io/app/salesforce-field-service-RHI/belize)
- [Senegal](https://apptail.io/app/salesforce-field-service-RHI/senegal)
- [Croatia](https://apptail.io/app/salesforce-field-service-RHI/croatia)

---

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