---
title: "samwin Mobile Agent - Reviews, Revenue and Downloads in Nigeria | Apple App Store"
description: "The samwin Mobile Agent allows agent users to connect to samwin using their iPhone or iPad. This app offers all the key features known from Desktop-class samwin Agents: * Skill Management - log on to "
---

# samwin Mobile Agent — Nigeria
> samwin Contact Center

![samwin Mobile Agent App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/34/c0/2b/34c02b56-adf6-21c3-f8b1-4e10eef18fba/AppIcon-1x_U007epad-0-1-85-220-0.png/434x0w.png)

**Developer:** [telecommunication software](https://apptail.io/developer/telecommunication-software-Rkkf) (Germany)
**Category:** Business
**Rating:** N/A (0 ratings)
**Price:** Free
**Bundle ID:** com.telecomsoftware.mobileagent
**Store:** Apple App Store
**Country:** Nigeria
**Version:** 1.3.0 (released 2025-03-31)
**Original Release:** 2022-07-08
**Languages:** English, German

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ng/app/app/id1599548014)
**AppTail Page:** [https://apptail.io/app/samwin-mobile-agent-OwBh/nigeria](https://apptail.io/app/samwin-mobile-agent-OwBh/nigeria)

## samwin Mobile Agent Description
The samwin Mobile Agent allows agent users to connect to samwin using their iPhone or iPad.
This app offers all the key features known from Desktop-class samwin Agents:
* Skill Management - log on to and off from Skills
* Call Handling - place a call on hold, park or re-queue a call
* Softphone Support - place and receive calls through WiFi or mobile data
* Full Directory Access - including presence and appointments
* Call Wait List & Call History - shows waiting and past calls

In areas with poor internet connection an ACD Extension, set up as non-controlled physical phone using the mobile device's phone number, can be used instead of a Softphone ACD Extension. This allows the user to handle samwin calls as regular phone calls even with minimal cell coverage.

## samwin Mobile Agent Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/eb/07/4a/eb074ada-ae06-14ed-2f70-ac1dadcd5bee/66319e50-df1e-4c8f-8bb4-475df73b1acd_6.5_Login.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/98/7a/fd/987afd8c-9504-b250-9a04-8eb39bb93c14/e9691858-f92b-47f7-999a-fd8f789bd2bb_6.5_HomeScreen.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/90/fd/6f/90fd6fa0-6c93-d47f-d07a-c277180753be/e5f8b254-770e-4394-9ccd-a90c6c3f50c5_6.5_AgentList.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/d1/63/59/d1635994-46b1-1bf7-ed7e-ca0ce093f209/53302230-cbf2-43ee-9f2b-61617a120546_6.5_CallScreen.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/cf/25/1f/cf251fa0-1040-8e83-b181-e811f180f72e/13d162b4-a1f9-4c44-96d8-0e5b1fdd1711_6.5_Directory.png/1242x2688.png)







## samwin Mobile Agent Available In
- [Germany](https://apptail.io/app/samwin-mobile-agent-OwBh/germany)
- [Indonesia](https://apptail.io/app/samwin-mobile-agent-OwBh/indonesia)
- [Italy](https://apptail.io/app/samwin-mobile-agent-OwBh/italy)
- [Nigeria](https://apptail.io/app/samwin-mobile-agent-OwBh/nigeria)

---

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