--- title: "San José 311 - Reviews, Revenue and Downloads in United States | Apple App Store" description: "San José 311! San José 311 is a service request system brought to you by the City of San Jose. The application allows you to submit, track and explore a variety of city service requests. These reques" --- # San José 311 — United States > Report issues to City staff ![San José 311 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/8d/99/b6/8d99b65a-72b9-0405-f740-e9ab20c1951b/AppIcon-0-0-1x_U007epad-0-10-0-0-85-220.png/400x400bb.png) **Developer:** [AST](https://apptail.io/developer/ast-jwKe) **Category:** Utilities **Rating:** 2.0/5 (151 ratings) **Price:** Free **Bundle ID:** com.astcorporation.three11 **Store:** Apple App Store **Country:** United States **Version:** 2.0.2 (released 2024-11-12) **Original Release:** 2017-05-08 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1231429879) **AppTail Page:** [https://apptail.io/app/san-jose-311-ipJd/united-states](https://apptail.io/app/san-jose-311-ipJd/united-states) ## San José 311 Description San José 311! San José 311 is a service request system brought to you by the City of San Jose. The application allows you to submit, track and explore a variety of city service requests. These requests are forwarded through to the relevant city service team to accept, review, update and resolve. You can submit requests anonymously or sign in with an account. We highly recommend creating an account as you will then gain access to enhanced features and experience a more personalized service. Service requests can be logged with photos, categorized and placed on a map. You can also search current requests and follow them if you want updates and notifications. The application contains a detailed Frequently Asked Questions (FAQs) section to assist you in navigating through our many city services. Neighborhood Services provides easy and instant access to your street sweeping, waste collection, neighborhood cleanup and water service provider. We hope you enjoy using and exploring San José 311 and thank you for your assistance in keeping San Jose great! ## San José 311 Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/17/c4/b1/17c4b15d-e043-6707-3dab-5712995817cf/pr_source.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/a0/38/ae/a038ae91-3e93-13ff-d253-4501b55ce40f/pr_source.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/b9/9d/b2/b99db265-b189-372d-05b2-8d79eaaedc67/pr_source.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/2d/b0/fe/2db0fea9-4cdf-c27c-eec7-04e20c68cac7/pr_source.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/15/dd/f6/15ddf6c4-47cb-5a3f-58ec-fee7283e24c5/pr_source.png/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/8d/37/12/8d371239-5616-d1d6-b3fb-b5fb83e5fa49/pr_source.png/1242x2688.png) ## San José 311 Rating Breakdown in United States - 5 stars: 25 (17%) - 4 stars: 9 (6%) - 3 stars: 7 (5%) - 2 stars: 11 (7%) - 1 stars: 99 (66%) ## San José 311 Reviews in United States ### *---- "Works but terrible" How are you supposed to submit an issue with no address ? -- Denslayer, 2024-10-03 ### *---- "Create account doesn’t work" It prompts you to put a password in twice but the second time is a grey box you can’t type anything into. I deleted the app. -- NDYNAMICS, 2024-07-06 ### *---- "Unusable Vehicle issues section" I have tried to use this to submit an abandoned vehicle report. The app does not accept a valid address even as it is selected from the Google Search tool. Cannot proceed further. Repeated process several times. Ended up calling in and was told to use the app! In addition the setting up of an account is poor. Does not accept a strong password generated from iOS. Had to use a basic password -- RoFraTo, 2024-04-24 ### **--- "Embarrassing effort from the Capital of Silicon Valley" Just about impossible to efficiently report problems. A required field doesn’t work (Tell us more). The mapping/location function is buggy. The live chat wasn’t designed for human beings. Seems designed to deter people from reporting out of sheer frustration. -- Kknevada, 2024-02-06 ### ***** "Amazing" Easy to use and report many blighted issues plaguing my neighborhood. -- InuBoy39, 2024-01-23 ### *---- "Frustrating!" This app is supposed to make it easier to report things like illegal dumping. However it is an exercise in frustration. Many times things are dumped at a place that doesn’t have a street address. The app forces you to search for an address after you have dropped your pin and it will move the pin because there’s no address there. then the city goes out to the wrong place and doesn’t see the dumped trash. Really guys you need to fix this! -- Dori8910, 2023-09-11 ### ***** "Proud to be a San Jose citizen" My neighborhood has delinquent children that spray graffiti on public property at least three times a year. After submitting a report to the app, a representative comes to clean it off within one business day. I am genuinely impressed at how quick the process was. I’m very happy to know San Jose 311 cares for the community. -- Scandrew19, 2023-07-30 ### *---- "New faster app has not worked for me" I decided to deleted the app and download it again in the hopes it would work. It stopped working for me when the app was ‘upgraded’ a couple of years ago. I was hoping bugs would have been worked out by now, sadly, that has not been my experience. When I press submit it hangs up until I finally close it or it crashes altogether. I’ve had better success with the 311 website but it would be nice to be able to use the app again. ☹️ -- nmasente, 2023-07-01 ### *---- "Broken Password Routine" Matt Mahan, fix this problem please! Down loaded Apple app. Tried to Sign Up, it said I already had account. I have no Password record of any SJ account. I tried using Apple suggestion for new PW, the app gave me all green dots, but refused to let me register with it. I used “forgot my password”. I reset password - that worked on the website, not the app. I see the city notice this is a “new/improved platform”. Is this an Oracle problem? -- wssjca, 2023-03-22 ### *---- "Lowest level of an app it could be" This looks like it was hacked up by some kids while they were playing video games. The start page seems decent enough, but the rest is not very quick nor useful. From some links you can't get back to the App. Compared to most apps out there, we'll, garbage! -- ChuckRing, 2023-02-01 [View all San José 311 reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## San José 311 Discovered Keywords - san jose - san josé 311 ## Apps Similar to San José 311 - [Booster: On Demand Fuel](https://apptail.io/app/booster-on-demand-fuel-ioh/united-states) - [SunStrong Connect](https://apptail.io/app/sunstrong-connect-kDR/united-states) - [San Jose Clean](https://apptail.io/app/san-jose-clean-EGrb/united-states) - [SF311](https://apptail.io/app/sf311-gHxb/united-states) - [EnerTalk - Energy Monitor](https://apptail.io/app/enertalk-energy-monitor-POQc/united-states) - [QuakeAlertUSA](https://apptail.io/app/quakealertusa-ROQc/united-states) - [Mobile Citizen](https://apptail.io/app/mobile-citizen-YZRc/united-states) - [Sacramento 311](https://apptail.io/app/sacramento-311-szSd/united-states) - [Dinfo](https://apptail.io/app/dinfo-mmje/united-states) - [QuietCool Smart Control](https://apptail.io/app/quietcool-smart-control-Ddne/united-states) ## San José 311 Available In - [United States](https://apptail.io/app/san-jose-311-ipJd/united-states) - [Argentina](https://apptail.io/app/san-jose-311-ipJd/argentina) - [Austria](https://apptail.io/app/san-jose-311-ipJd/austria) - [Australia](https://apptail.io/app/san-jose-311-ipJd/australia) - [Azerbaijan](https://apptail.io/app/san-jose-311-ipJd/azerbaijan) - [Belgium](https://apptail.io/app/san-jose-311-ipJd/belgium) - [Brazil](https://apptail.io/app/san-jose-311-ipJd/brazil) - [Belarus](https://apptail.io/app/san-jose-311-ipJd/belarus) - [Canada](https://apptail.io/app/san-jose-311-ipJd/canada) - [Switzerland](https://apptail.io/app/san-jose-311-ipJd/switzerland) - [Chile](https://apptail.io/app/san-jose-311-ipJd/chile) - [China](https://apptail.io/app/san-jose-311-ipJd/china) - [Colombia](https://apptail.io/app/san-jose-311-ipJd/colombia) - [Cyprus](https://apptail.io/app/san-jose-311-ipJd/cyprus) - [Czechia](https://apptail.io/app/san-jose-311-ipJd/czechia) - [Germany](https://apptail.io/app/san-jose-311-ipJd/germany) - [Denmark](https://apptail.io/app/san-jose-311-ipJd/denmark) - [Dominican Republic](https://apptail.io/app/san-jose-311-ipJd/dominican-republic) - [Algeria](https://apptail.io/app/san-jose-311-ipJd/algeria) - [Ecuador](https://apptail.io/app/san-jose-311-ipJd/ecuador) - [Egypt](https://apptail.io/app/san-jose-311-ipJd/egypt) - [Spain](https://apptail.io/app/san-jose-311-ipJd/spain) - [Finland](https://apptail.io/app/san-jose-311-ipJd/finland) - [France](https://apptail.io/app/san-jose-311-ipJd/france) - [United Kingdom](https://apptail.io/app/san-jose-311-ipJd/united-kingdom) - [Greece](https://apptail.io/app/san-jose-311-ipJd/greece) - [Hong Kong SAR China](https://apptail.io/app/san-jose-311-ipJd/hong-kong) - [Indonesia](https://apptail.io/app/san-jose-311-ipJd/indonesia) - [Ireland](https://apptail.io/app/san-jose-311-ipJd/ireland) - [Israel](https://apptail.io/app/san-jose-311-ipJd/israel) - [Italy](https://apptail.io/app/san-jose-311-ipJd/italy) - [Japan](https://apptail.io/app/san-jose-311-ipJd/japan) - [South Korea](https://apptail.io/app/san-jose-311-ipJd/south-korea) - [Kuwait](https://apptail.io/app/san-jose-311-ipJd/kuwait) - [Kazakhstan](https://apptail.io/app/san-jose-311-ipJd/kazakhstan) - [Lebanon](https://apptail.io/app/san-jose-311-ipJd/lebanon) - [Sri Lanka](https://apptail.io/app/san-jose-311-ipJd/sri-lanka) - [Latvia](https://apptail.io/app/san-jose-311-ipJd/latvia) - [Mexico](https://apptail.io/app/san-jose-311-ipJd/mexico) - [Malaysia](https://apptail.io/app/san-jose-311-ipJd/malaysia) - [Nigeria](https://apptail.io/app/san-jose-311-ipJd/nigeria) - [Netherlands](https://apptail.io/app/san-jose-311-ipJd/netherlands) - [Norway](https://apptail.io/app/san-jose-311-ipJd/norway) - [New Zealand](https://apptail.io/app/san-jose-311-ipJd/new-zealand) - [Philippines](https://apptail.io/app/san-jose-311-ipJd/philippines) - [Pakistan](https://apptail.io/app/san-jose-311-ipJd/pakistan) - [Poland](https://apptail.io/app/san-jose-311-ipJd/poland) - [Portugal](https://apptail.io/app/san-jose-311-ipJd/portugal) - [Romania](https://apptail.io/app/san-jose-311-ipJd/romania) - [Russia](https://apptail.io/app/san-jose-311-ipJd/russia) - [Saudi Arabia](https://apptail.io/app/san-jose-311-ipJd/saudi-arabia) - [Sweden](https://apptail.io/app/san-jose-311-ipJd/sweden) - [Singapore](https://apptail.io/app/san-jose-311-ipJd/singapore) - [Thailand](https://apptail.io/app/san-jose-311-ipJd/thailand) - [Türkiye](https://apptail.io/app/san-jose-311-ipJd/turkey) - [Taiwan](https://apptail.io/app/san-jose-311-ipJd/taiwan) - [Ukraine](https://apptail.io/app/san-jose-311-ipJd/ukraine) - [Vietnam](https://apptail.io/app/san-jose-311-ipJd/vietnam) - [United Arab Emirates](https://apptail.io/app/san-jose-311-ipJd/united-arab-emirates) - [South Africa](https://apptail.io/app/san-jose-311-ipJd/south-africa) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*