3.11 out of 5
55 ratings in United States
This used to work on earlier iOS version. Currently on 16.3.1 and can’t receive calls unless the app is open. This renders the app pointless. Tried removing app and resetting digital phone. Same result. Is there something we can do to get this working as intended?
This app is completely useless for me. It maybe works 10% of the time which has caused huge issues with my job. I would drop this service in a heartbeat if it were up to me. It’s infuriatingly unreliable.
Is there anyway we could get an update where we could see if our connects are on their line? This would help ensure we are able to service every customer and increase customer service satisfaction.
Sangoma Connect is a big improvement in stability over the old Switchvox apps, but it is not feature complete. Still really needs visual voicemail and rapid dials that are synced with the main extension.
Really needs apple watch integration to be 5 stars.
1- Please make it so calls from this app do not show up under my regular phone app. 2- When a call is rejected while the phone is unlocked, the call should be silenced instead of it continuing to say ‘incoming call’. 3- When a call is rejected from the Lock Screen, it shouldn’t pop up 20 secs later and ring again.
The app isn’t feature complete. It still doesn’t have visual voicemails which is present on the Switchvox app and lacks integration with the chat features found on the desktop app. You have to get a whole different app for the chat features. You’ll still have to utilize multiple apps to get a complete experience.
It works well enough, but lately it will only ring if the app is opened. It didn’t use to act this was. I removed and reinstalled the app. Reset the cloud connect agent and resent the invite. I also verified all notifications are enabled. Still works when app is opened and not if it is closed.
I’m using this on my iPad. It works but in iPhone emulation mode and it forces the iPad into portrait orientation. That is a pain as I am using the iPad with a keyboard as a mini-laptop. If they at least made it work in landscape I’d give it another star.
So, in 2021, this is offered as a softphone option for Switchvox users and it doesn’t even have visual voicemail access?!
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