---
title: "SANRAL - Reviews, Revenue and Downloads in South Africa | Apple App Store"
description: "Use this App to:   - View your Account Balance   - Top Up your Account   - Manage your Vehicles and Tags   - Manage subscriptions to Mobility Services (Parking, Speed Alerts, etc.)   - Report and View"
---

# SANRAL — South Africa
> Mobile Application

![SANRAL App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/43/0f/c3/430fc3e7-d6f8-ba13-ded1-ed9f15c1f8c7/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png)

**Developer:** [Acumen Software](https://apptail.io/developer/acumen-software-lNfb) (South Africa)
**Category:** Business
**Rating:** 1.8/5 (170 ratings)
**Price:** Free
**Bundle ID:** com.gijima.ETC.Mobile
**Store:** Apple App Store
**Country:** South Africa
**Version:** 3.1.5 (released 2026-03-18)
**Original Release:** 2018-08-01

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/za/app/app/id1345908485)
**AppTail Page:** [https://apptail.io/app/sanral-GCS/south-africa](https://apptail.io/app/sanral-GCS/south-africa)

## SANRAL Description
Use this App to:
  - View your Account Balance
  - Top Up your Account
  - Manage your Vehicles and Tags
  - Manage subscriptions to Mobility Services (Parking, Speed Alerts, etc.)
  - Report and View Potholes (online and offline)
  - View and Download Statements, Invoices and Receipts
  - View and Download Transaction Details
  - View your account and profile details
  - Update Your Contact Details
  - Reset your Mobility Account password 
  - Log an Enquiry
  - Easily Contact SANRAL customer services
  - Login with your ABT Travel card and top up your ABT anonymous account
  - Register your Travel Card into your Mobility Account
  - Manage your Travel Cards (after you register a Mobility Account)
 
Please note that if you already have a SANRAL account you don't have to register again to use this App, simply use your existing credentials to log in (the same details you would use for the SANRAL website).
Should you not remember your password, you can reset it from the App main screen using the Password Recovery feature. In case you don't remember your ClientId, Username, or registered Email, please contact the Call Centre: 0800 726 725
 
Before using the new feature to report Potholes offline, make sure you have logged in successfully to the App at least once. This is for the App to remember your details and capture the Potholes locally on your device associated with your profile. 
Once your device is connected again (to any network, mobile, or Wi-Fi), the App will automatically upload in the background the Potholes that were captured while online. Allow a few minutes for the new Potholes to be displayed on the "My Reports" menu.

## SANRAL Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/48/bf/bd/48bfbda7-f2f1-fa52-852a-95fff597b0ba/d2d20103-0796-4a4f-be34-beaae74a873e_17__U00282_U0029.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/55/54/bd/5554bd81-fec0-abc6-c919-658dc1da3e6c/f3e058b8-3118-411f-9f95-c9ae89533382_18.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/1e/45/38/1e45385c-6b70-d138-5f06-96712945774b/4c4a82f0-68d1-4ab0-badd-17efc76e1c3e_19.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/d8/5f/20/d85f20ed-5496-1702-debc-7f4fa489c12f/59041d78-6ab1-40ed-a423-5e2d8ffb4e1d_20.jpg/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/16/39/27/16392761-c852-11ea-3568-6b42f17f4c0a/73aae51f-0d24-4c05-9756-55d4301c522c_21.jpg/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/ac/9d/ed/ac9ded7b-08de-dfa9-9504-91937f84ca0b/061e3b6c-7b36-4b95-9bb1-4f5a2846ca71_22.jpg/1284x2778.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/3e/df/b3/3edfb396-8b4c-bc8b-9a53-b1b6028ea620/999bae6b-889d-4e91-98aa-f901c460d130_23.jpg/1284x2778.png)

## SANRAL Rating Breakdown in South Africa
- 5 stars: 20 (12%)
- 4 stars: 10 (6%)
- 3 stars: 3 (2%)
- 2 stars: 14 (8%)
- 1 stars: 123 (72%)

## SANRAL Reviews in South Africa

### *---- "Payment does not process"
App does not process the top-up payment
-- Busi_NL, 2024-12-28

### *---- "App not working on iPhone 13/14"
I have used the app on iPhone 8,11,15 and 16. And the app works fine. When I try it on an iPhone 13/14, and I want to download the PDF of my transactions the app crashes. Please fix it.
-- SikhumbuzoMncina, 2024-12-23

### *---- "Useless"
Useless. Nothing works on this App.
-- PAW007www, 2024-11-28

### *---- "Fail"
Registration using Apple ID doesn’t work. Logging pothole faults doesn’t work either - just spins indefinitely.
-- Rohland.dc, 2024-10-27

### *---- "Sanral mobile App"
The app does not allow to load funds. Went to Sanral offices in Pretoria and they could help me. I had to resort to loading funds via Sanral website. Please fix the App!!!!
-- Sandile Mnune, 2024-10-11

### *---- "Totally useless"
This old app was perfect. The new shows nothing, not even the balance, you can’t refill even your accounts like before.
-- Luhle_K, 2024-09-29

### *---- "Complete rubbish"
It used to be fine but now making a payment in a dual account does not put the payment into the selected account, instead it goes into the main account. Your help desk is unable to assist. Have to resort to paying manually which kind od defeats the purpose!
-- Sean0000000001, 2024-07-05

### *---- "App not working"
I’ve been trying to login for months with no luck. The App is not working anymore.
-- specsavers soshanguve, 2024-06-20

### *---- "App not working"
The app is not working and this is very frustrating.  Error message "Oops something went wrong.  Internet connection is required!".   I have an Internet connection.  Please resolve.
-- W001#, 2024-05-21

### *---- "Unusable App"
This is the most amateur app out there!! The people who created this are incompetent & should not be paid for dishing up such a useless app!!
-- Fire the App Developers, 2024-05-01

[View all SANRAL reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## SANRAL Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | South Africa | Business | #22 |

## SANRAL Discovered Keywords
- sanral

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## SANRAL Available In
- [South Africa](https://apptail.io/app/sanral-GCS/south-africa)
- [United Kingdom](https://apptail.io/app/sanral-GCS/united-kingdom)
- [Germany](https://apptail.io/app/sanral-GCS/germany)
- [Austria](https://apptail.io/app/sanral-GCS/austria)
- [Australia](https://apptail.io/app/sanral-GCS/australia)
- [Belgium](https://apptail.io/app/sanral-GCS/belgium)
- [Belarus](https://apptail.io/app/sanral-GCS/belarus)
- [Canada](https://apptail.io/app/sanral-GCS/canada)
- [Switzerland](https://apptail.io/app/sanral-GCS/switzerland)
- [Chile](https://apptail.io/app/sanral-GCS/chile)
- [China](https://apptail.io/app/sanral-GCS/china)
- [Colombia](https://apptail.io/app/sanral-GCS/colombia)
- [Czechia](https://apptail.io/app/sanral-GCS/czechia)
- [Algeria](https://apptail.io/app/sanral-GCS/algeria)
- [Egypt](https://apptail.io/app/sanral-GCS/egypt)
- [Spain](https://apptail.io/app/sanral-GCS/spain)
- [Finland](https://apptail.io/app/sanral-GCS/finland)
- [France](https://apptail.io/app/sanral-GCS/france)
- [United Arab Emirates](https://apptail.io/app/sanral-GCS/united-arab-emirates)
- [Hungary](https://apptail.io/app/sanral-GCS/hungary)
- [Indonesia](https://apptail.io/app/sanral-GCS/indonesia)
- [Ireland](https://apptail.io/app/sanral-GCS/ireland)
- [India](https://apptail.io/app/sanral-GCS/india)
- [Japan](https://apptail.io/app/sanral-GCS/japan)
- [South Korea](https://apptail.io/app/sanral-GCS/south-korea)
- [Kuwait](https://apptail.io/app/sanral-GCS/kuwait)
- [Kazakhstan](https://apptail.io/app/sanral-GCS/kazakhstan)
- [Luxembourg](https://apptail.io/app/sanral-GCS/luxembourg)
- [Mexico](https://apptail.io/app/sanral-GCS/mexico)
- [Malaysia](https://apptail.io/app/sanral-GCS/malaysia)
- [Nigeria](https://apptail.io/app/sanral-GCS/nigeria)
- [Netherlands](https://apptail.io/app/sanral-GCS/netherlands)
- [New Zealand](https://apptail.io/app/sanral-GCS/new-zealand)
- [Peru](https://apptail.io/app/sanral-GCS/peru)
- [Saudi Arabia](https://apptail.io/app/sanral-GCS/saudi-arabia)
- [Slovakia](https://apptail.io/app/sanral-GCS/slovakia)
- [Greece](https://apptail.io/app/sanral-GCS/greece)
- [Armenia](https://apptail.io/app/sanral-GCS/armenia)
- [Argentina](https://apptail.io/app/sanral-GCS/argentina)
- [Hong Kong SAR China](https://apptail.io/app/sanral-GCS/hong-kong)

---

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