Lost all of my photos after 2 years
The app lost all of my photos after 2 years and the backup feature, despite saying it was working, was not and so no backups.
Yes, Secret Photo Album - SA is free to download, however it contains in-app purchases or subscription offerings.
⚠️ The Secret Photo Album - SA app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Secret Photo Album - SA has several in-app purchases/subscriptions, the average in-app price is $19.99.
To get estimated revenue of Secret Photo Album - SA app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
4.59 out of 5
38,648 ratings in United States
The app lost all of my photos after 2 years and the backup feature, despite saying it was working, was not and so no backups.
Awful
When the app works it’s great. I opened the app one day and saw none of my albums. The app says I have 8 gb of files locally and let me back them up online. But I can’t see any of them. Three months of dealing with support and still no resolution!
I’m writing to request the removal of an app that caused significant issues. A few months ago, it deleted all my stored media without warning. Despite multiple attempts to resolve this with their support team, I either received no response or repetitive requests for screenshots, but the issue remains unresolved, and my content is still missing. This app’s poor service and failure to protect user data make it unfit for the App Store. Please investigate and consider removing it to protect others from similar harm. Thank you for your attention.
I don’t know what happened to this app but it’s gone downhill for certain. I opened the app a few months ago and all of my content was GONE! Reached out to customer service over and over and over again with no response whatsoever. Then I logged in and my stuff was uploading. So, I did end up getting most of my content but only after months of it being missing. Anyway, I do not recommend this app.
I am paying for premium subscription but continually getting message file limit has been reached and it will no longer back up my files at all. Has also randomly logged me out of my account resulting in lost photos and files. Have messaged support with absolutely no reply. Very dissatisfied
No explanation just opened app one day after being a paying member for over a year and all files were gone. 0/5 do not recommend.
I have used this APP For Several years with no significant problems. Then about a week ago it DELETED ALL MY INFO and the CLOUD BACKUP that I pay for was non existent. Terrible. Many photos, information, that are gone and NON RETRIEVABLE.
Stopped taking my photos
Deleted everything I had in the storage
Chart
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Category
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Rank
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Top Grossing
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42
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Top Grossing
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46
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Top Grossing
|
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74
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Top Grossing
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91
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Top Free
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249
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