Security Bank App

The all-new BetterBanking app!

Published by: Security Bank
Downloads
Revenue

Description

Welcome to the newest Security Bank app! Now powered by AWS, we can develop new features and deploy fixes quicker than before, ensuring reliable service even during high-volume traffic. This allows us to continuously improve your app experience and deliver our BetterBanking promise.
Since the old Security Bank Online and Mobile apps will be retired soon, we recommend making the switch today!
TOP FAQs:
1. Wealth clients and Gold Circle members enjoy unlimited free InstaPay fund transfers.
2. Your login credentials on the old app won't work. You’ll need to register again but your saved favorites and scheduled transactions should be automatically migrated together with your other accounts. You just need one account to register.
3. Enable notifications to ensure successful registration.
4. Make sure your device’s date and time settings are set to automatic.
5. Newly opened accounts may take a few days to appear on the app.
6. Once you register to the all-new Security Bank app, your access to the old Security Bank apps (version 1 & 2) will be deactivated within 24 hours.
7. Shared access to Joint “OR” accounts can be managed by all account holders if they register to the all-new Security Bank app.
8. You can still access the web version via laptop or desktop. For your additional security, you must download the mobile app to authorize web logins and approve transactions on the web version.
9. Joint accounts are auto-synced but only Joint "OR" Accounts can be viewed in the all-new Security Bank app. Joint “AND” and Joint ITF accounts are not eligible for online enrollment.
10. For your security, you can only enroll one mobile device at a time. This ensures that only your designated device can authorize web logins and transactions, providing an extra layer of protection against unauthorized access or fraud.
What’s new:
- Pay Credit Card: Pay your Security Bank Credit Card easily in the app.
Other features include:
- Auto-sync feature: Register with just one account, and all your other Security Bank accounts, credit cards, investments, saved billers, and favorites are automatically linked.
- Quick Balance: Check your accounts and balances safely without having to log in.
- Offline Soft Token: Authorize your web transactions and logins from the app even when your phone is offline.
- Simplified Bills Payment: Search, view, and schedule your recurring billers.
- Card Control: Set daily budget alerts and lock/unlock your credit cards anytime.
- Transfer Money: Send or receive funds to your own accounts, other Security Bank accounts, and other banks via InstaPay. You may also set recurring transfers and send remittances.
- Mobile Top-Up: Reload prepaid mobile phones on-the-go.
- eGiveCash (eGC): Make cardless withdrawals or send cash to loved ones with our eGC-enabled ATMs.
- eSecure Savings (eSS): Open up to 10 accounts and save for specific goals like trips, bills, emergency funds, and more.
- In-App Notification: The all-new app will now have a Notification Center where users can receive and view in-app notifications regarding the status of their online fund transfers and bills payment transactions.
Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas and a proud member of BancNet. Deposits are insured by PDIC up to PHP500,000.00 per depositor.
For questions or concerns, you may visit the Help Center in the app. You may also reach us anytime via email at [email protected] or through our 24-hour customer service hotline (+632) 8887 9188.
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Security Bank App FAQ

  • Is Security Bank App free?

    Yes, Security Bank App is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Security Bank App legit?

    ⚠️ The Security Bank App app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Security Bank App cost?

    Security Bank App is free.

  • What is Security Bank App revenue?

    To get estimated revenue of Security Bank App app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

2.73 out of 5

1,702 ratings in Philippines

5 star
672
4 star
41
3 star
30
2 star
54
1 star
889
Ratings History

Security Bank App Reviews

Hard to sign in

Jake pogi on

Philippines

This new app does not accept my login details. Even with the forgot password option. As if it does not know my account. Fix it asap.

Basura

Donjulius on

Philippines

Basura kayo po. 3 accounts ko sa old app. Sa new app isa nalang. Bobo nyo po. Nilagay nyo sa digibanker eh dati magkakasama mga accounts ko sa old app. Mas madali magtransfer. Ang bobo nyo po sobra po talaga bobo nyo po. Tanga pos No choice iccclose ko mga accounts ko para makuha ko lang mga pera ko kasi ambobo nyo po ang tanga po sobra po katangahan ninyo. As in ang tanga po talaga. Tanga na nga bobo pa mga inutil. Inutil po talaga po mga tangang bobo.

Worst customer service

Ph0eniX8 on

Philippines

No one takes the call. If you are lucky, they will just give you a spiel that the problem has been reported but never resolved. Thru email, they just sent a computer generated reply.

No improvement same old same old

Msjeiena on

Philippines

I agree with the first review. You guys are purposely hiding the total amount due. Just put it above minimum amount due.

NEW APP = 🚮🗑️🙅🏼‍♂️

User26002600 on

Philippines

I cannot do bills payment and money transfer on this new app. It always gives an error. I already tried chaging my pin but it still gives the same error. Also I reported it already to SB branch in Market Market last week but until now, there’s no progress. It’s really hassle since I’m using my SB online for all my transactions. I should have just used the old app. Now I can’t even use that since everytime I log in, it says that my account has been disabled already.

New and Improved but Still a Trash App

IT User Here on

Philippines

You're just switching apps, but the experience remains the same. It’s still frustrating to use. For instance, having to register again is unnecessary if you have a database. Why make users re-register repeatedly? Additionally, when I tried to log in and set up my PIN, I was asked to enable notifications. Although I allowed them, I still couldn’t log in or set up the PIN. The experience is still poor. I hope you focus more on the client experience because, honestly, the design doesn't matter if the app is frustrating to use. No matter how many times you change the design, if the functionality remains problematic, it’s pointless. Another issue is with security. When transferring a large amount, like 50k, you need to confirm by replying Y or N. Even if you reply Y, the transfer doesn’t go through. What’s the point of confirmation if the app decides otherwise? I called the SB hotline, and they fixed it. I was told to try again in an hour, but when I tried, I was told I had reached my daily limit—despite the transfer never going through. It’s really frustrating. You better assign a human confirmation to call whenever we transfer big amounts if you can’t resolve this very simple logic problem. So Stupid and Funny app 😂😂😂

Not convenient at all

mariafelise on

Philippines

Instead we save money, the instapay fee is expensive! ₱25 OMG the former app is much more friendly to use.

Frustrating

Sophia Peach on

Philippines

Keeps on asking me to turn the notification on for the app to be able to enter 6 digit pin. I did. Still didn’t. Been trying this for two days but nothing’s working. Please do us a favor. Delete this app and stick to your old app. It’s not a BetterBanking experience.

This is trash and it disabled my banking account

dudezkie on

Philippines

After I install this, my account has been disabled and the money I have in the account was zeroed.

Bakit ang sikip ng itsura haha

Aerislives on

Philippines

bat ganern? Need pa to re-register haha anyway bat ambaho ng design ngayon? ok na ung recent eh. Itsurang masikip ung UI nyo ngayon

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
15
Top Free
102
Top Free
246
Top Free
410
Top Free
413

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Security Bank App Revenue

Last 30 days

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