SENOKO ENERGY - Reviews, Revenue and Downloads - Apple App Store

Description

Senoko Energy provides households and businesses with competitive, transparent and flexible electricity price plans and dedicated customer support. Our new mobile app gives our customers the ability to manage their electricity account on the go- anytime, anywhere.

Senoko Energy app features and benefits:
- View monthly bills
- Securely make a payment using credit card, debit card or GIRO
- Monitor monthly usage
- Set up automatic payment seamlessly in the app
- Contact us directly from the app

For more information, please visit
www.senokoenergy.com or contact us via
- Email: [email protected]
- Tel: 1800-688 8888

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User Rating

2.27 out of 5

74 ratings in Singapore

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Ratings History

Reviews

Website is perpetually down. Please fix. Terrible.

It’s almost impossible to log in to check usage and pay bills.

Useless app

Cannot even make payment. Spend more than 30mins in the app trying to pay the bill. The function isnt working. Waste of my time. Regret renewal contract with them

I even can’t login to my account to see the bill

And the IT team already keep me waiting for more than 3 months !

Unable to pay directly on app

There IS an option to pay from the app with a PAYNOW QR code or credit card. Clicking on either doesn’t work. PLEASE GET IT FIXED

Worst app in the World !

They don’t deserve any star, but I have to give 1-star so that this review can be posted up. After log-in, everything on the tab are totally useless. Able to retrieve my profile but cannot save! Totally no data or Billings can be seen, all blank pages. Every month have to pay bill without getting to see my bill. How can a Service Provider roll out such poorly designed app? No phone nos to contact customer service, only a small chat box which is useless as there’s no reply for the last 72hrs. PLEASE DO NOT SIGN UP WITH SENOKO ENERGY, I REGRET N FELT AM BEING SCAMMED OR CHEATED.

Not able to access smart rewards and customer support

Since last few days till now, I can’t clicked into customer support and smart rewards. I wanted to report but can’t even click customer support. I checked no updates in app. Not sure what’s wrong with it.

Egbert

After updating version 1.4.8 a lot of functions are not working under the tab “More”. For example, when the “Setup Payment Method” was clicked, nothing happened as that function was not responding. In the previous version, this function was working well. Altogether, 5 functions from this page were not responding. Please look into it and make changes so that the functions in this page work well.

Terrible implementation

App is so laggy and takes forever to load. The back end developer and the scrum leader please do something right

Unable to make payment!

Unable to make payment ! Hangs up on selecting payment type.

Referral Rebate and Balance Not Showing

Updated app on 19 Jan, now referral rebate eligible and balance are showing $0, instead of whatever there is in my account. Online login can see the amount but not the app.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Singapore Utilities	250

Name	Reviews	Recent release
SP: Rethink Green Get Rewarded On The Way!	96	1 week ago
SingPost Mobile	57	1 year ago
My Singtel app	144	3 weeks ago
CPF EZPay Mobile	12	1 month ago
giga! Best Telco in an App Digital Mobile Service	188	2 months ago
My SIMBA	180	1 month ago
My M1	40	1 year ago
MyRepublic Manage MyRepublic Services	32	2 weeks ago
ScamShield Call Blocking & Scam Detection	157	4 months ago
Geneco Manage your Geneco account	0	1 month ago

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