---
title: "SEPTA - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "SEPTA’s mobile app empowers riders to plan their trip end to end. Find stops and stations nearby, plan a trip, access real-time information, manage your SEPTA Key Card, and more!  Improved performance"
---

# SEPTA — United States

![SEPTA App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/21/00/0e/21000e7b-12af-4d24-539c-7330ae487ee4/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/434x0w.png)

**Developer:** [Southeastern Pennsylvania Transportation Authority (SEPTA)](https://apptail.io/developer/southeastern-pennsylvania-transportation-authority-septa-Gopd)
**Category:** Travel
**Rating:** 4.4/5 (28,864 ratings)
**Price:** Free
**Bundle ID:** org.septa.iSEPTA
**Store:** Apple App Store
**Country:** United States
**Version:** 3.2.10 (released 2026-03-04)
**Original Release:** 2013-10-28
**Languages:** English, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id724915219)
**AppTail Page:** [https://apptail.io/app/septa-Piwc/united-states](https://apptail.io/app/septa-Piwc/united-states)

## SEPTA Description
SEPTA’s mobile app empowers riders to plan their trip end to end. Find stops and stations nearby, plan a trip, access real-time information, manage your SEPTA Key Card, and more!

Improved performance and user experience
- A more intuitive experience, now at faster speeds.

Think ahead with the new Trip Planner
- Plan your next ride without leaving the app.

Get all of the Station Details
- View station-specific alerts and schedules.

Easily load up your SEPTA Key
- Add funds and manage your SEPTA Key from the app.

Get to know SEPTA Metro!
- New letters and colors for our Metro lines fully integrated into the app.

Stay in the know with Real-time Info
- Get to-the-minute updates about upcoming routes.

Find the closest stop with Nearby
- Easily view (and favorite) nearby stations and routes.

Get assistance from your pocket with Help
- Report a concern or contact SEPTA straight rom the app.

Improved features for riders with accessibility needs
- Including full screen reader compatibility.

## SEPTA Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c2/33/fd/c233fd3c-a4e6-f6f6-539b-e6b03a26e267/01.png/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/45/96/12/4596127c-7fdf-849f-40fb-79f0b9f6b654/02.png/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ae/b9/1e/aeb91ed9-196f-e661-c0f8-28a0856ff52a/03.png/2048x2732.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a7/53/19/a7531906-f6ca-c64e-2713-b4a1998a1f33/04.png/2048x2732.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/92/0b/12/920b12af-8013-0a53-8881-8c6a5445ab42/05.png/2048x2732.png)

## SEPTA Rating Breakdown in United States
- 5 stars: 21,244 (74%)
- 4 stars: 3,096 (11%)
- 3 stars: 1,437 (5%)
- 2 stars: 801 (3%)
- 1 stars: 2,286 (8%)

## SEPTA Reviews in United States

### *---- "Awful Update"
Absolutely terrible update. Lost all favorites trips, no more real-time updates on if a train is running late, a more convoluted way to update funds if you use a Septa Key, and not to mention it logs me out every time I close the app. Sure you made it a little bit prettier but it functions like trash now
-- FunkyMonkey264, 2025-01-02

### *---- "New app never works"
This new app is nothing but problems. Half the time info doesn’t load, the payment options don’t work, and the options for purchasing passes dont work. Such a disappointment.
-- Jules Gordon, 2025-01-02

### *---- "Worst Update Ever"
The most recent update made  the app unusable! I can no longer add funds in the app and cannot get my trip history, which is essential for submitting to my job for reimbursement. Please fix it!
-- shmally666, 2025-01-01

### *---- "The app is not working properly"
It wasn&#039;t easy to get used to the new design of the app, but over time I figured out how to use the basic functions, including viewing the schedule. However, now I&#039;m faced with a serious problem: when setting a route to work, the app only shows the option of walking. I used to be able to see bus routes, which helped me plan the time to leave the house in order to make it to the bus stop.

It&#039;s impossible to do this right now – the app doesn&#039;t display any options other than walking. All filters are set correctly to show all possible routes, but it doesn&#039;t help. In addition, the map no longer shows the movement of buses in real time, which also makes it very difficult to use.

Please fix these issues. In its current form, the application has become extremely inconvenient and practically useless for route planning.
-- Dolgan1304, 2025-01-01

### *---- "End of 2024 Update"
This update is terrible. Not only are my saved daily travel route gone but it’s even harder to understand the app. I work in IT so it’s easier for me to learn and understand interfaces. This is god awful! The last interface was ok at best, and it was easier to understand. 

The trip search doesn’t work. All it gives me is walking time no matter what mode of transport I choose; whether I select one, all, or none. The schedule is inaccurate as well. I have to switch inbound and outbound in order to get it to work properly and even then, I’m not getting the times I need. I have to resort to Google maps to see the immediate train schedule. Neither apps are accurate with delays but even the old version delays were inaccurate. 

The only thing this app is good for is managing my Key Card. A terrible app made worse. So glad my taxes are going to the UIX app designers for this trash; sarcasm.
-- TheHemanz, 2024-12-31

### *---- "awful update"
the new update is HORRIBLE! It won’t let me add money to my SEPTA key, they moved the feature where you could see where the bus was in real time, it is sooo glitchy! I’m switching to the Transit app, it’s so much better
-- sabrina18193, 2024-12-31

### *---- "Account login troubleshooting pathetic"
If you ever forget your password, good luck. Resetting your password is a nightmare. Even the temporary password is sent to you via email will not work. Someone in the IT department needs to be fired.
-- Phillyvenk, 2024-12-31

### **--- "bad update"
the septa app was previously pretty useful but is no longer user friendly and lacks key information to properly time my commute. no longer easy to tell if train is arriving on the expected time. it was nice when the app told you a train was late especially is it was 20+ minutes because then you could temper your expectations and plan accordingly as you would know it’s a possibility it would run even later due to certain circumstances. i miss the old app. i will continue to use this one because there is basically no alternative but i’m not happy about it
-- lawyer4birds, 2024-12-31

### *---- "Mediocre app is not unusable"
Not sure what the purpose of this app is now. The app lost next to arrive. If all it shows is schedules then just keep a website up to date.
-- nametoprovidereview, 2024-12-31

### *---- "The most braindead update."
My apologies, i don’t mean to come off so harsh. What i don’t understand is why Septa allowed for their ONLY useful features (next to arrive)   to be removed and replaced by a searchbar that does nothing but tell me how long its going to take an hour to walk to my destination. Why is that even an option?!?? JUST SHOW ME WHEN TRAIN TIMES ARE!! Why has this new update actually made an already bad app worse, but it looks nice though right? Why is it impossible for me to find the time trains arrive to take me to my destination without a specific rail line. Am i supposed to favorite every single regional rail route to be able to see when trains show up to my station???? DO NOT UPDATE.
-- Crazylatinoguy, 2024-12-30

### *---- "New version removed transit view.  Horrible decision."
The most useful feature of the app, transit view, is gone. It provided realtime, graphic locations of any bus or trolley. This information is invaluable in determining the best way to get to your destination. Showing a schedule is not helpful. It is static information that can be obtained anytime. Was the idea to dummy down the app for tourists and suburbanites? Have all the GPS systems been removed from the vehicles? It appears the SEPTA App is headed in the same direction as the Bus Revolution.
-- davidnomis, 2024-12-30

### **--- "Looks better than old version but still lacking"
The app functions fine and is fairly user friendly but the information it provides just isn’t as up to the minute, accurate, and detailed as it needs to be. For example regarding late, early, cancelled, or detoured buses, it can leave you hanging with no clear explanation
-- danbnnsn, 2024-12-30

### *---- "This sucked in beta"
I beta tested this app. Provided feedback about how it was a downgrade due to inaccurate train schedules, notifications, etc. Septa released without fixing. This is a downgrade from the old app. Hopefully they get their money back from the developer.
-- MisterMuffins, 2024-12-30

### *---- "I never write app review BUT…"
This new roll out of the septa app has all the sleek trappings except train times. It insists there are no trains between any two points on its own map. Use google!
-- Keoni97, 2024-12-30

### *---- "Update is terrible"
The new update is absolutely terrible. It’s not user friendly AT ALL. It doesn’t give accurate information eg: the app said the West Trenton line stops at Wayne Junction. It absolutely does not. New app doesn’t give accurate times. And this morning it’s basically telling me to walk to Jefferson station from Wayne Junction and won’t let me even see train times. THE WORST.
-- HazelNiffler, 2024-12-29

### *---- "Upgrade removed next to arrive feature"
The only thing that made Septa slightly reliable was the app’s “Next to Arrive” feature. The upgrade removed that functionality and it’s back to the old guessing game of whether the scheduled transportation options are really coming or if it’s a pipe dream.
-- I find this either a, 2024-12-29

### ***-- "New app"
I really don’t like the home page of the new app. Knowing the duration of the ride does nothing for me, I want to know when the next bus is coming. Having the duration being the most bold text on the page keeps making me think it’s that long until a bus comes. Checking the schedules this morning the front page where I saved my most used routes told me one time but the schedules tab told me a completely different time to expect the bus and the schedules tab ended up being the correct one. That’s not helpful. I know the app is still new and the issues are still being worked out so I’m hopeful that the app will get better.
-- Not worth the cost, 2024-12-28

### *---- "Review after using the new app update"
The new app is so bad. The live tracking is bad, alerts are barely readable, it’s so difficult to search for routes. Idk why they changed it so much and made it worse
-- Booyah18, 2024-12-27

### **--- "Bewildering"
The new SEPTA app is bewildering. The information that was reasonably at-a-glance in the previous iteration is now impossible to find. Now I have to resort to paper brochures or online .pdfs
-- jgkwpenn, 2024-12-24

### *---- "Terrible"
It used to be so easy to use but since the update/changes it’s terrible. I had to go out of the app and Google the exact route that I needed. Go back to the old app. It was much better. Will probably delete this app and just google the route that I need each time.
-- CDun5, 2024-12-24

[View all SEPTA reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## SEPTA Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United States | Travel | #354 |

## SEPTA Discovered Keywords
- on the way
- bus
- sept
- sopta
- time key
- seattle orca
- key travel mobile
- t-key
- septa

## Apps Similar to SEPTA
- [Amtrak](https://apptail.io/app/amtrak-MU/united-states)
- [PA Toll Pay](https://apptail.io/app/pa-toll-pay-fKq/united-states)
- [Peter Pan Bus Lines](https://apptail.io/app/peter-pan-bus-lines-oFt/united-states)
- [meterUP Parking](https://apptail.io/app/meterup-parking-iiK/united-states)
- [NJ TRANSIT Mobile App](https://apptail.io/app/nj-transit-mobile-app-abT/united-states)
- [Indego Bike Share](https://apptail.io/app/indego-bike-share-BtT/united-states)
- [iParkit Garage Parking](https://apptail.io/app/iparkit-garage-parking-ZIX/united-states)
- [onTime : SEPTA Rail, Bus](https://apptail.io/app/ontime-septa-rail-bus-Eqbd/united-states)
- [SEPTA Transit Watch](https://apptail.io/app/septa-transit-watch-Gqbd/united-states)
- [215GetACab](https://apptail.io/app/215getacab-VLnj/united-states)


---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*
