ServiceBench

Published by: Asurion Services

Description

Your Network. Mobilized.
Power up your technicians. Armed with the ServiceBench Mobile® app, techs can quickly process onsite jobs with ease.

Full Features Technicians Need. When using the ServiceBench Mobile® app, your field technicians are empowered with all the required tools to do their job in the most efficient manner all while providing world class customer service.
No Internet? No problem. You can work all your jobs offline, too!
Guided workflows ensure that tech collects necessary data and provides status updates
Keep connected to the customer throughout the service experience with notifications, tech tracking and surveys*
Generate customer invoice and process payment*
View all jobs, daily schedule and route details
Turn-by-turn driving directions supported within your favorite mapping app
View all stored customer contact phone numbers with on-click calling capability
Search and view service history*
Attach and name pictures
Touchless features such as eSignature to promote safety

Compatibility Requirements: Mobile app users must have existing log in credentials in the ServiceBench System and must be utilizing service jobs. For more information visit www.servicebench.com
*May not be available in all regions.
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Screenshots

ServiceBench FAQ

  • Is ServiceBench free?

    Yes, ServiceBench is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is ServiceBench legit?

    🤔 The ServiceBench app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does ServiceBench cost?

    ServiceBench is free.

  • What is ServiceBench revenue?

    To get estimated revenue of ServiceBench app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

2.47 out of 5

47 ratings in United States

5 star
14
4 star
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1 star
25
Ratings History

ServiceBench Reviews

Annoying app

Jsfhhsndjj on

United States

Every time I exit the app I have to completely log back in even though I put down “remember me” constantly have to put the company ID back in and it’s very irritating, I shouldn’t have to log into the app every time I exit the app it should stay logged in

Still not working

DCB2.0 on

United States

Unable to log in after 3 days of being down

New update

danvcm on

United States

New update makes so you can’t screen rotate, please fix

It’s great now

MauiDabs on

United States

Some issues syncing here and there but all in all it’s a massive upgrade from the last couple of versions and vastly greater then the original!

Wonderful design

Sai8786 on

United States

The new UI look and feel is amazing. It’s clean and clear. Apps response times are blazing fast compared to the old one.

Service bench app poor

snf1965 on

United States

Map view of jobs doesn’t work App locks up when loosing connection Notes are lost often, end when pictures are there Can’t upload photos out of order Can’t delay notes until later-hurts productivity

Problem syncing

Mr. Tech, Inc on

United States

Has a problem syncing with the website for Service Bench. I have to manually close the job correctly every day.

PLEASE UPDATE

rolkol on

United States

When using an iPhone, all the controls at the top are shifted up and makes it almost impossible to use tap on. You can even see the ServiceBench logo shifted up into the iPhones notch. Also when you tick the box (remember me) for login, it doesn’t remember you. PLEASE UPDATE THESE THINGS.

Waste of time

JMCLLC on

United States

This is so time consuming has still many glitches and will not let you go to the next step until you enter the information it’s asking and the it does not save it. Terrible waste of valuable time whom ever released this need to get fired.

Owner

small business owner 12 on

United States

What a waste of time Takes 20-30 minutes more on every call Technician does all the work with no support Requires customer to be there (seldom happens) instead of a quick in and out lots of useless pictures. Hate the changes please put it back. No consideration for no or poor cell / internet For rural services

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App Info

Publisher
Asurion Services
Languages
English
Recent release
v25.9.4 (1 month ago )
Released on
Jun 10, 2021 (3 years ago )
Also available in
United States, United Kingdom, Canada
Last Updated
1 month ago
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