--- title: "ServiceDeskPlus MSP | Cloud - Reviews, Revenue and Downloads in South Africa | Apple App Store" description: "ServiceDesk Plus MSP equips managed service providers (MSPs) with a powerful mobile solution to streamline client service delivery. Support multiple clients by enabling technicians to access, create, " --- # ServiceDeskPlus MSP | Cloud — South Africa > Unified PSA and ITSM solution ![ServiceDeskPlus MSP App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f5/d7/1a/f5d71abe-646a-fe51-af49-49bb2e4d0ec7/MSP_AppIcon-0-0-1x_U007epad-0-1-0-sRGB-85-220.png/434x0w.png) **Developer:** [Zoho](https://apptail.io/developer/zoho-Io) (India) **Category:** Business **Rating:** N/A (0 ratings) **Price:** Free **Bundle ID:** com.manageengine.sdpmspcloud **Store:** Apple App Store **Country:** South Africa **Version:** 1.5 (released 2026-07-27) **Original Release:** 2025-05-21 **Languages:** Spanish, German, Czech, Chinese, Korean, Croatian, Danish, Finnish, French, Hebrew (modern), Hindi, Hungarian, English, Italian, Japanese, Dutch, Norwegian Bokmål, Polish, Portuguese, Russian, Swedish, Turkish, Ukrainian, Vietnamese, Arabic **App Store Link:** [Download on Apple App Store](https://apps.apple.com/za/app/app/id6739263814) **AppTail Page:** [https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/south-africa](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/south-africa) ## ServiceDeskPlus MSP Description ServiceDesk Plus MSP equips managed service providers (MSPs) with a powerful mobile solution to streamline client service delivery. Support multiple clients by enabling technicians to access, create, and resolve requests on the go. Enhance efficiency and responsiveness, leading to happier clients and a thriving business. Key features for enhanced mobility: - Effortless multi-client management: Switch seamlessly between clients and access dedicated service desks. - Streamlined request handling: Create, pick up, assign, merge, resolve, and close IT tickets with ease, directly from your iPhone and iPad. - Customizable ticket views: Tailor the ticket details view to your needs. - Automation: Execute field and form rules when adding or editing a request. - Improved collaboration: Access comprehensive request details, including conversations, history, and resolutions. Add notes and upload attachments to provide more context. - Approval management: View and manage approvals for requests, changes, releases, and purchase orders. - Track technician efforts: Track time spent by adding worklogs. - Productivity monitoring: Monitor IT technician's productivity with the worklog timer under request details. - Efficient task management: Create, manage, and edit tasks across all modules. Filter and search tasks, manage work logs, and prioritize tasks for optimal workflow. - Knowledge base creation: Create knowledge base articles with rich-text formatting. - Interactive widgets: Take immediate action on requests with interactive widgets—pick up requests, handle approvals, or even call end users directly from your home screen. - Actionable insights: Gain context at a glance to optimize service desk operations. - Flexible interface: Utilize day and night mode support. - Enhanced security: Leverage multiple login methods, including SAML authentication. Experience the power of cloud-based service management: Get started with a fully featured, 30-day, free trial at Note: This application requires a ServiceDesk Plus MSP cloud account for your organization. ## ServiceDeskPlus MSP Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/2c/ad/b2/2cadb2aa-70cd-9352-758c-aa0ba7ab30b4/iPhone_6.5_AppStore_Screen_1.png/1284x2778.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/45/29/f5/4529f5aa-7765-08aa-23ac-678691f72295/iPhone_6.5_AppStore_Screen_2.png/1284x2778.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ff/36/12/ff3612ac-8be7-993c-9311-2615d4c8c1e2/iPhone_6.5_AppStore_Screen_3.png/1284x2778.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e1/8a/1e/e18a1e72-905c-06e7-1f16-b86443a28dcc/iPhone_6.5_AppStore_Screen_4.png/1284x2778.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ac/11/1a/ac111a7e-f383-48d5-bf2a-e03b48f2459b/iPhone_6.5_AppStore_Screen_5.png/1284x2778.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/15/a1/06/15a1064e-fbaa-b4cb-375c-7c0071e1904d/iPhone_6.5_AppStore_Screen_6.png/1284x2778.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/60/2c/e6/602ce610-a1f8-4db4-19e3-1dec30667a17/iPhone_6.5_AppStore_Screen_7.png/1284x2778.png) ## Apps Similar to ServiceDeskPlus MSP - [TagMatiks Wedge](https://apptail.io/app/tagmatiks-wedge-UCYc/south-africa) - [Bus Inspection Maintenance App](https://apptail.io/app/bus-inspection-maintenance-app-ltVd/south-africa) - [NCR Pulse Banking](https://apptail.io/app/ncr-pulse-banking-lYAh/south-africa) - [JobFit: IT Career Preparation](https://apptail.io/app/jobfit-it-career-preparation-kCEq/south-africa) - [Sahi Club](https://apptail.io/app/sahi-club-Zvwv/south-africa) - [Prod.i](https://apptail.io/app/prodi-ESJv/south-africa) - [LinenHelper Mobile (New)](https://apptail.io/app/linenhelper-mobile-new-vBQv/south-africa) - [HR-AI: The Future of HR](https://apptail.io/app/hr-ai-the-future-of-hr-ZEAw/south-africa) - [JioRooms Share](https://apptail.io/app/jiorooms-share-VSVw/south-africa) - [Get Equipmate](https://apptail.io/app/get-equipmate-jiEx/south-africa) ## ServiceDeskPlus MSP Available In - [Armenia](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/armenia) - [Argentina](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/argentina) - [Austria](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/austria) - [Australia](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/australia) - [Belgium](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/belgium) - [Bulgaria](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/bulgaria) - [Bahrain](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/bahrain) - [Brunei](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/brunei) - [Brazil](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/brazil) - [Belarus](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/belarus) - [Canada](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/canada) - [Switzerland](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/switzerland) - [Chile](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/chile) - [China](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/china) - [Cyprus](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/cyprus) - [Germany](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/germany) - [Dominican Republic](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/dominican-republic) - [Algeria](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/algeria) - [Ecuador](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/ecuador) - [Estonia](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/estonia) - [Egypt](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/egypt) - [Spain](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/spain) - [Finland](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/finland) - [France](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/france) - [Greece](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/greece) - [Hungary](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/hungary) - [Indonesia](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/indonesia) - [Israel](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/israel) - [Jamaica](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/jamaica) - [Kuwait](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/kuwait) - [Kazakhstan](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/kazakhstan) - [Sri Lanka](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/sri-lanka) - [Lithuania](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/lithuania) - [Latvia](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/latvia) - [North Macedonia](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/north-macedonia) - [Malta](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/malta) - [Mexico](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/mexico) - [Namibia](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/namibia) - [Netherlands](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/netherlands) - [Norway](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/norway) - [Nepal](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/nepal) - [New Zealand](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/new-zealand) - [Panama](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/panama) - [Peru](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/peru) - [Philippines](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/philippines) - [Poland](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/poland) - [Portugal](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/portugal) - [Qatar](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/qatar) - [Romania](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/romania) - [Russia](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/russia) - [Saudi Arabia](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/saudi-arabia) - [Sweden](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/sweden) - [Singapore](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/singapore) - [Slovakia](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/slovakia) - [Thailand](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/thailand) - [Tunisia](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/tunisia) - [Türkiye](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/turkey) - [Taiwan](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/taiwan) - [United States](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/united-states) - [Uzbekistan](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/uzbekistan) - [Vietnam](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/vietnam) - [South Africa](https://apptail.io/app/servicedeskplus-msp-cloud-uQEv/south-africa) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*