---
title: "Servicefactor - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Are you a current ServiceFactor user?  ServiceFactor Mobile is a companion to your ServiceFactor web system, built for your field technicians.    ServiceFactor Mobile helps increase cash flow by autom"
---

# Servicefactor — United States

![Servicefactor App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/6b/b4/1e/6bb41e4e-2125-f49e-4347-b7fbdc63458f/AppIcon-0-0-1x_U007emarketing-0-10-0-0-85-220.png/434x0w.png)

**Developer:** [Team Management Systems](https://apptail.io/developer/team-management-systems-YOWd)
**Category:** Business
**Rating:** 2.4/5 (37 ratings)
**Price:** Free
**Bundle ID:** com.tms.servicefactor
**Store:** Apple App Store
**Country:** United States
**Version:** 1016.69 (released 2026-07-16)
**Original Release:** 2018-11-17
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1441612869)
**AppTail Page:** [https://apptail.io/app/servicefactor-HsLj/united-states](https://apptail.io/app/servicefactor-HsLj/united-states)

## Servicefactor Description
Are you a current ServiceFactor user?  ServiceFactor Mobile is a companion to your ServiceFactor web system, built for your field technicians.
 

ServiceFactor Mobile helps increase cash flow by automatically creating an invoice at the time of service and allows the technician the ability to process payments in the field.  When a technician receives the service call information, they also receive notes about the customer, history and what equipment is located at the site.  The technician can update their dispatch status, as well as enter material and flat rate repairs used (if applicable) against the specific piece of equipment for which it was used.  All work can be approved by capturing a customer signature prior to performing recommended repairs, and the technician can also prepare a quote for the customer.  If the quoted work is not approved, the quote will automatically be uploaded back to the office and generate a quote in the system for future follow up.  Once the work has been performed, complete the work order by collecting payment (if applicable) and have the customer sign the invoice or work order.  All information, including the customer’s signatures approving and accepting the work will sync back to the office, updating your system.  With the ServiceFactor Mobile, you will set yourself apart from your competition by offering your clients the professionalism they deserve and expect.

 

·         Retrieve calls to your iPad or iPhone

·         View customer information

·         View problem reported and site notes

·         View Equipment details and warranty dates

·         Add or Edit Equipment, including pictures

·         View attached images or documents

·         Fill out custom checklists and readings based on equipment type

·         Track custom checklists based problem reported

·         Track dispatch statuses that automatically update the Dispatch Board

·         Enter material from truck or warehouse inventory

·         Inventory is broken down into categories with pictures

·         Handles both T/M and Flat Rate billing on the same invoice

·         Automatically calculates item sell prices based on Service Agreement Discounts

·         Ability to sell service agreements

·         Sold service agreements automatically create record in the office

·         Capture work authorization signature

·         Generate Quotes in the field with pictures of items quoted

·         Unaccepted quotes create a quote record in the office for future follow up

·         Capture customer’s acceptance signature for work performed

·         Receive payments in the field including Chip processing

·         Ability to Email quotes and invoices with customers signature

·         Copy of the signed invoice is uploaded back to the office

·         Integrated mapping with turn-by-turn directions

·         Portrays a professional image to the customer

·         Easy for techs to learn and use

·         Saves time and money

 

Team Management Systems various software packages have been the preferred software solution for thousands of HVAC, Plumbing, Electrical, Mechanical and other service contractors throughout the world since 1991.

 

NOTE – ServiceFactor Mobile works seamlessly with ServiceFactor Web to offer a complete user experience. You must have a current subscription to ServiceFactor by Team Management Systems to use this app.

## Servicefactor Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/25/3f/8b/253f8be9-7017-98d8-c6ec-d13a9298d0e0/pr_source.png/1242x2688.png)

## Servicefactor Rating Breakdown in United States
- 5 stars: 10 (27%)
- 4 stars: 2 (5%)
- 3 stars: 1 (3%)
- 2 stars: 4 (11%)
- 1 stars: 20 (54%)

## Servicefactor Reviews in United States

### *---- "Poor program"
If I could give this a zero I would. Company been using this for a few years. Try a do search of customer list doesn’t go in alphabetical sequence at all. Try address doesn’t come up with number in order ie 230 comes up with 5230 and the like. Can’t use in basement due to no reception. If you have 1bar and try to go to next screen it freezes up. Very poor program.
-- HAWK 1226, 2025-08-16

### *---- "Horrible"
Use anything else. Even when you have a good signal its wonky. App is poorly executed
-- Bob Booey04, 2025-07-16

### *---- "Go elsewhere!"
This product is very glitchy and continues to lose Tehcnician input data. Wasting time and money. Coordinators have to work for the software for they cannot put a service or PM in for more than one day. have to manually move it on the calendar daily. 
Don’t waste your time or money investing in this poorly designed application.
-- JRACTK, 2025-04-03

### *---- "Terrible"
Every update makes it work even worse. Spending an extra hour unpaid at almost every call just to try and get this trash to work. Steer clear of this provider
-- Lanericeisthepimp, 2025-03-20

### ***** "Excellent"
Great product, very well designed. We were apprehensive at first because of problems with another product but so glad decided to move forward. Syncs seamlessly with QBO. Tech support is very responsive and helpful. Office staff and techs love it! I highly recommend Service Factor.
-- AndyARP, 2023-06-19

### ***** "Solid"
Bumpy start but after a few updates and hotfixes. Have to say it’s very user friendly and the team is very responsive when it comes issues. Tech approved.
-- Anti DIY HVAC, 2023-06-07

### *---- "Terrible App"
I won’t bore you with details. The company I work for has been using this for about one year now and it keeps getting worse by the day.
-- HVACRickstar, 2023-04-06

### *---- "Difficult"
I like the clock in feature, but the app is very slow and does not work the majority of the time.
-- huntermw24, 2022-03-15

### *---- "Bad update."
The last update changed something to where if you don’t have perfect wifi connection, it won’t sync or sometimes let you make changes or log out. This is a terrible design because us techs use this in the field, on mobile connections... It’s broken now....
-- cjk126798, 2022-02-10

### **--- "Could be better"
Looking up history for each customer is not available as it was with AcoTruck. There are a few good differences. But all in all, Aco truck was better.
-- userronald, 2021-09-07

[View all Servicefactor reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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