---
title: "ServiceMatters - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "ServiceMatters has gone mobile! Access over 100,000 technical reference materials encompassing Whirlpool Corporation’s portfolio of brands. Download instruction guides, job aids, service manuals and m"
---

# ServiceMatters — United States

![ServiceMatters App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/30/25/e4/3025e43c-a990-b504-25d4-d0f2af9873f0/appicon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Whirlpool](https://apptail.io/developer/whirlpool-dJs)
**Category:** Business
**Rating:** 2.6/5 (27 ratings)
**Price:** Free
**Bundle ID:** com.johnsonrauhoff.servicematters
**Store:** Apple App Store
**Country:** United States
**Version:** 2.7.32 (released 2026-09-17)
**Original Release:** 2018-08-17
**Languages:** French

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1383262516)
**AppTail Page:** [https://apptail.io/app/servicematters-FHXb/united-states](https://apptail.io/app/servicematters-FHXb/united-states)

## ServiceMatters Description
ServiceMatters has gone mobile! Access over 100,000 technical reference materials encompassing Whirlpool Corporation’s portfolio of brands. Download instruction guides, job aids, service manuals and more, straight to your phone.

## ServiceMatters Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/25/23/04/25230428-20ce-efbe-3163-ea9a21f8cb72/571e47af-954d-450f-bf22-08bb55cef470_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2023-07-14_at_11.23.53.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/10/b0/74/10b074aa-a16b-a444-92bc-77bdb8a56d52/96ca2e79-9e1a-4299-8ecb-db48fd5a0ec8_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2023-07-14_at_11.24.00.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/56/97/b5/5697b588-6e1e-75a4-ec86-1e5bb0fc35aa/d1838db5-a77d-4390-9463-816947ba84c8_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2023-07-14_at_11.24.35.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/38/64/8a/38648a60-2ff5-ba9a-977e-0af03e526132/73b52270-5e0a-4187-bb1f-e99f3103b093_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2023-07-14_at_11.25.09.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f6/d3/92/f6d392a0-5b01-de5f-2d80-8ac31bd239c4/df9679e2-36da-4d10-b9aa-a32ec10b6d6c_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2023-07-14_at_11.25.35.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/17/5f/54/175f54dc-b6d1-9a90-d23a-c1d2546edc86/479f452e-aee2-46f0-89c6-7bf3c2dbdcf3_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2023-07-14_at_21.56.03.png/1242x2688.png)

## ServiceMatters Rating Breakdown in United States
- 5 stars: 9 (33%)
- 4 stars: 2 (7%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 16 (59%)

## ServiceMatters Reviews in United States

### ***** "Great app !"
It’s like my tool bag won’t leave home with out it = )
-- Service Tech 24, 2025-03-06

### *---- "Logging in is still a pain"
They updated the app and now it won’t keep you logged in and on top of that they’ve made it hard to get logged in because autofill doesn’t work and the paste function doesn’t work in the password fields either so you can’t paste from a password manager or anything. Very irritating.
-- quitjoshin, 2024-05-30

### *---- "Can’t Login yet I can login through safari"
This app is absolute trash. You can’t paste your password. You can’t use your password from your vault. I actually wrote down my password thinking I wasn’t doing it right but I was. You can’t use the “forgot my password” function. 

Tried to take a class in safari but you can’t answer questions because there is no way to fill the answers out. i tried several browsers and even tried to change the settings every which way I could. I know tech and I knew this would be a bad setup when the password rules were contrary to what experts in the security space recommend. 

This has to be the worst example of what a multi-billion dollar industry can do with tech.
-- eightyanthony, 2024-04-22

### *---- "Service matters app"
App has not been working properly since last update unable to use
-- Sunnysav10, 2023-07-17

### *---- "Cannot use app"
Have not been able to properly use the app since the last update. Constantly freezes. I have deterred the app multiple times on multiples devices. 

Not able to perform simple duties due to this issue. Please fix this.
-- Lilcameron21, 2022-09-22

### *---- "iOS 16"
App needs to be updated . Force closing after updating to ios 16 . I work with a W service company so this is very frustrating.
-- Dflint24, 2022-09-18

### *---- "Unable to log in"
after update unable to log in at all
-- ManFaiChan, 2020-02-17

### *---- "One star until fixed"
I haven’t been able to open the App in weeks, this is a major inconvenience for me and my business.  If the app opens I’m sure it will be great again but until then, one star....
#makeservicemattersappgreatagain
#&Ftrump
-- RoBmAnMaN, 2018-08-14

### *---- "Major bug"
After the last update, the app will not even open up.
-- steve-jnd, 2018-07-25

[View all ServiceMatters reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## ServiceMatters Available In
- [United States](https://apptail.io/app/servicematters-FHXb/united-states)
- [Canada](https://apptail.io/app/servicematters-FHXb/canada)
- [Switzerland](https://apptail.io/app/servicematters-FHXb/switzerland)
- [China](https://apptail.io/app/servicematters-FHXb/china)
- [Colombia](https://apptail.io/app/servicematters-FHXb/colombia)
- [Czechia](https://apptail.io/app/servicematters-FHXb/czechia)
- [Denmark](https://apptail.io/app/servicematters-FHXb/denmark)
- [Dominican Republic](https://apptail.io/app/servicematters-FHXb/dominican-republic)
- [Ecuador](https://apptail.io/app/servicematters-FHXb/ecuador)
- [Egypt](https://apptail.io/app/servicematters-FHXb/egypt)
- [Spain](https://apptail.io/app/servicematters-FHXb/spain)
- [Finland](https://apptail.io/app/servicematters-FHXb/finland)
- [France](https://apptail.io/app/servicematters-FHXb/france)
- [United Kingdom](https://apptail.io/app/servicematters-FHXb/united-kingdom)
- [Hong Kong SAR China](https://apptail.io/app/servicematters-FHXb/hong-kong)
- [Ireland](https://apptail.io/app/servicematters-FHXb/ireland)
- [India](https://apptail.io/app/servicematters-FHXb/india)
- [South Korea](https://apptail.io/app/servicematters-FHXb/south-korea)
- [Mexico](https://apptail.io/app/servicematters-FHXb/mexico)
- [Malaysia](https://apptail.io/app/servicematters-FHXb/malaysia)
- [Peru](https://apptail.io/app/servicematters-FHXb/peru)
- [Slovakia](https://apptail.io/app/servicematters-FHXb/slovakia)
- [Taiwan](https://apptail.io/app/servicematters-FHXb/taiwan)
- [United Arab Emirates](https://apptail.io/app/servicematters-FHXb/united-arab-emirates)
- [Uzbekistan](https://apptail.io/app/servicematters-FHXb/uzbekistan)
- [Australia](https://apptail.io/app/servicematters-FHXb/australia)

---

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