--- title: "ServiceNow Agent - Reviews, Revenue and Downloads in United States | Apple App Store" description: "ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the " --- # ServiceNow Agent — United States > Get Work Done on the Go ![ServiceNow Agent App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/1c/b4/2e/1cb42e30-2f25-44db-415a-f52ca64d8b28/SNAppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/434x0w.png) **Developer:** [ServiceNow](https://apptail.io/developer/servicenow-VDI) (United States) **Category:** Business **Rating:** 4.6/5 (2,627 ratings) **Price:** Free **Bundle ID:** com.servicenow.fulfiller **Store:** Apple App Store **Country:** United States **Version:** 22.2.0 (released 2026-10-01) **Original Release:** 2019-02-02 **Languages:** English, Arabic, Bulgarian, Croatian, Czech, Dutch, Finnish, French, German, Hebrew (modern), Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Chinese, Slovak, Spanish, Swedish, Thai, Turkish **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1446951408) **AppTail Page:** [https://apptail.io/app/servicenow-agent-yDq/united-states](https://apptail.io/app/servicenow-agent-yDq/united-states) ## ServiceNow Agent Description ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. ## ServiceNow Agent Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f8/f6/ef/f8f6efb4-4ec7-c336-e6b5-9853fb652ff0/Agent_iPhone_5.5__-_2.png/392x696bb.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/21/44/72/21447298-4dc4-5682-6dbf-7ba0c9406394/Agent_iPhone_5.5__-_3.png/392x696bb.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f0/95/6b/f0956b6a-6ecd-1484-e4fd-ea71f904f6ab/Agent_iPhone_5.5__-_1.png/392x696bb.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/58/45/5f/58455fc4-eacf-cc14-cfb3-2502522ed40f/Agent_iPhone_5.5__-_4.png/392x696bb.png) ## ServiceNow Agent Rating Breakdown in United States - 5 stars: 1,837 (76%) - 4 stars: 362 (15%) - 3 stars: 107 (4%) - 2 stars: 24 (1%) - 1 stars: 93 (4%) ## ServiceNow Agent Reviews in United States ### *---- "Can’t Login on iPhone" For last 2 months, I have not been able to login to ServiceNow Agent app on my iPhone. I can still login to ServiceNow on my laptop, so I know my username and password are good. I have worked several times with the IT group of the vendor I contract for, but they haven’t been able to help resolve the issue. The app recently had an update that was supposed help with login issues, it still doesn’t work. -- JLM-ILJ, 2025-01-02 ### ***** "Makes asset management easier" Works great for doing audits -- InglettLogistics, 2024-12-24 ### ***** "On the go help" Allows me to step away from the laptop and still see incoming tickets and work them from my phone if I have appointments or other things. Works well so far! -- Edo Ba, 2024-12-10 ### *---- "App is broke" I use this app for work on my iPhone.Yetserday I was bumped out to re-auth. The app has an error that’s says Java script needs to be enabled, and kicks me out every time I try to use username/password or SSO. Will change rating when fixed. -- Lernok Sork, 2024-12-06 ### ***-- "SCO and Font Color issues" Working for Xerox, Go to the inventory tab, My Current SCO’s takes forever to load and usually fails out so you have to kill and reopen the app Font color contrast lis difficult to see in dark mode when on the Home Screen I can’t see the grey text to the black background, can we pick the colors for people with color blindness? -- Shane™, 2024-12-05 ### *---- "Terrible App" It logs me out frequently. I get reminders and push notifications for being logged out. The Settings only allow notifications to be on/off, no ability to disable specific useless notifications. The feedback link asks if if you are enjoying the app, only if you click yes will it take you here, otherwise “Contact your Administrator“. -- DW430sucks, 2024-11-18 ### ***** "Nice" Nice -- Slime779, 2024-11-13 ### ***** "Great" It’s great -- Dino blaque, 2024-11-07 ### ***** "RWJ IT FIELD TECH" App is very helpful, straight forward and the features are great. -- RWJ 007, 2024-10-29 ### ****- "New is good, but not all changes are good." I still have the Now Classic. I do have to admit this one does respond a lot faster I do like the interface aspect of it. There are some other variables in which I think I do like from the Now Classic however, I just recently started using this version so it’s just one of those things where I will have to get used to, but thus far I do have to say I’m enjoying it. One of the main things that I would really like to be able to do that I was able to do on the Now Classic is be able to set up what tabs I’d like to have used instead of already having it pre-configured for me. This gives me customization tailored to me that I am not currently getting. -- Bondnifacent, 2024-10-03 [View all ServiceNow Agent reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## ServiceNow Agent Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Free | New Zealand | Business | #138 | | Top Free | Philippines | Business | #249 | ## ServiceNow Agent Discovered Keywords - now - agent app - agent - fulfilled - it works app - the agent app - agent go - go approval - now app - approvals ## Apps Similar to ServiceNow Agent - [Microsoft 365 Admin](https://apptail.io/app/microsoft-365-admin-qme/united-states) - [Microsoft Lists](https://apptail.io/app/microsoft-lists-Rxw/united-states) - [Ivanti Secure Access Client](https://apptail.io/app/ivanti-secure-access-client-xSG/united-states) - [Cisco Jabber](https://apptail.io/app/cisco-jabber-UkL/united-states) - [GlobalProtect™](https://apptail.io/app/globalprotect-tFN/united-states) - [Microsoft Azure](https://apptail.io/app/microsoft-azure-MuT/united-states) - [Power Automate](https://apptail.io/app/power-automate-gzT/united-states) - [HYPR](https://apptail.io/app/hypr-SKU/united-states) - [ElaraCare – Team Connections](https://apptail.io/app/elaracare-team-connections-eXEb/united-states) - [My ServiceNow](https://apptail.io/app/my-servicenow-QjMm/united-states) ## ServiceNow Agent Available In - [United States](https://apptail.io/app/servicenow-agent-yDq/united-states) - [France](https://apptail.io/app/servicenow-agent-yDq/france) - [Canada](https://apptail.io/app/servicenow-agent-yDq/canada) - [Australia](https://apptail.io/app/servicenow-agent-yDq/australia) - [India](https://apptail.io/app/servicenow-agent-yDq/india) - [United Kingdom](https://apptail.io/app/servicenow-agent-yDq/united-kingdom) - [Norway](https://apptail.io/app/servicenow-agent-yDq/norway) - [Germany](https://apptail.io/app/servicenow-agent-yDq/germany) - [Mexico](https://apptail.io/app/servicenow-agent-yDq/mexico) - [Brazil](https://apptail.io/app/servicenow-agent-yDq/brazil) - [Philippines](https://apptail.io/app/servicenow-agent-yDq/philippines) - [Italy](https://apptail.io/app/servicenow-agent-yDq/italy) - [Switzerland](https://apptail.io/app/servicenow-agent-yDq/switzerland) - [New Zealand](https://apptail.io/app/servicenow-agent-yDq/new-zealand) - [Malaysia](https://apptail.io/app/servicenow-agent-yDq/malaysia) - [South Africa](https://apptail.io/app/servicenow-agent-yDq/south-africa) - [Singapore](https://apptail.io/app/servicenow-agent-yDq/singapore) - [United Arab Emirates](https://apptail.io/app/servicenow-agent-yDq/united-arab-emirates) - [Nigeria](https://apptail.io/app/servicenow-agent-yDq/nigeria) - [Thailand](https://apptail.io/app/servicenow-agent-yDq/thailand) - [Sweden](https://apptail.io/app/servicenow-agent-yDq/sweden) - [Netherlands](https://apptail.io/app/servicenow-agent-yDq/netherlands) - [Saudi Arabia](https://apptail.io/app/servicenow-agent-yDq/saudi-arabia) - [China](https://apptail.io/app/servicenow-agent-yDq/china) - [Denmark](https://apptail.io/app/servicenow-agent-yDq/denmark) - [Türkiye](https://apptail.io/app/servicenow-agent-yDq/turkey) - [Spain](https://apptail.io/app/servicenow-agent-yDq/spain) - [Japan](https://apptail.io/app/servicenow-agent-yDq/japan) - [Chile](https://apptail.io/app/servicenow-agent-yDq/chile) - [Israel](https://apptail.io/app/servicenow-agent-yDq/israel) - [Colombia](https://apptail.io/app/servicenow-agent-yDq/colombia) - [Portugal](https://apptail.io/app/servicenow-agent-yDq/portugal) - [Poland](https://apptail.io/app/servicenow-agent-yDq/poland) - [Romania](https://apptail.io/app/servicenow-agent-yDq/romania) - [Belgium](https://apptail.io/app/servicenow-agent-yDq/belgium) - [Peru](https://apptail.io/app/servicenow-agent-yDq/peru) - [Hong Kong SAR China](https://apptail.io/app/servicenow-agent-yDq/hong-kong) - [Czechia](https://apptail.io/app/servicenow-agent-yDq/czechia) - [Ireland](https://apptail.io/app/servicenow-agent-yDq/ireland) - [Austria](https://apptail.io/app/servicenow-agent-yDq/austria) - [Vietnam](https://apptail.io/app/servicenow-agent-yDq/vietnam) - [Indonesia](https://apptail.io/app/servicenow-agent-yDq/indonesia) - [Finland](https://apptail.io/app/servicenow-agent-yDq/finland) - [Dominican Republic](https://apptail.io/app/servicenow-agent-yDq/dominican-republic) - [Hungary](https://apptail.io/app/servicenow-agent-yDq/hungary) - [South Korea](https://apptail.io/app/servicenow-agent-yDq/south-korea) - [Luxembourg](https://apptail.io/app/servicenow-agent-yDq/luxembourg) - [Taiwan](https://apptail.io/app/servicenow-agent-yDq/taiwan) - [Bulgaria](https://apptail.io/app/servicenow-agent-yDq/bulgaria) - [Croatia](https://apptail.io/app/servicenow-agent-yDq/croatia) - [Estonia](https://apptail.io/app/servicenow-agent-yDq/estonia) - [Egypt](https://apptail.io/app/servicenow-agent-yDq/egypt) - [Argentina](https://apptail.io/app/servicenow-agent-yDq/argentina) - [Ghana](https://apptail.io/app/servicenow-agent-yDq/ghana) - [Slovakia](https://apptail.io/app/servicenow-agent-yDq/slovakia) - [Uruguay](https://apptail.io/app/servicenow-agent-yDq/uruguay) - [Qatar](https://apptail.io/app/servicenow-agent-yDq/qatar) - [Honduras](https://apptail.io/app/servicenow-agent-yDq/honduras) - [Sri Lanka](https://apptail.io/app/servicenow-agent-yDq/sri-lanka) - [Greece](https://apptail.io/app/servicenow-agent-yDq/greece) - [Jordan](https://apptail.io/app/servicenow-agent-yDq/jordan) - [Pakistan](https://apptail.io/app/servicenow-agent-yDq/pakistan) - [Armenia](https://apptail.io/app/servicenow-agent-yDq/armenia) - [Algeria](https://apptail.io/app/servicenow-agent-yDq/algeria) - [Kenya](https://apptail.io/app/servicenow-agent-yDq/kenya) - [Kuwait](https://apptail.io/app/servicenow-agent-yDq/kuwait) - [Mauritius](https://apptail.io/app/servicenow-agent-yDq/mauritius) - [Nicaragua](https://apptail.io/app/servicenow-agent-yDq/nicaragua) - [Belarus](https://apptail.io/app/servicenow-agent-yDq/belarus) - [Panama](https://apptail.io/app/servicenow-agent-yDq/panama) - [Bahrain](https://apptail.io/app/servicenow-agent-yDq/bahrain) - [El Salvador](https://apptail.io/app/servicenow-agent-yDq/el-salvador) - [Ukraine](https://apptail.io/app/servicenow-agent-yDq/ukraine) - [Guyana](https://apptail.io/app/servicenow-agent-yDq/guyana) - [Slovenia](https://apptail.io/app/servicenow-agent-yDq/slovenia) - [Russia](https://apptail.io/app/servicenow-agent-yDq/russia) - [Senegal](https://apptail.io/app/servicenow-agent-yDq/senegal) - [Angola](https://apptail.io/app/servicenow-agent-yDq/angola) - [Suriname](https://apptail.io/app/servicenow-agent-yDq/suriname) - [Cyprus](https://apptail.io/app/servicenow-agent-yDq/cyprus) - [Namibia](https://apptail.io/app/servicenow-agent-yDq/namibia) - [Paraguay](https://apptail.io/app/servicenow-agent-yDq/paraguay) - [Latvia](https://apptail.io/app/servicenow-agent-yDq/latvia) - [Tunisia](https://apptail.io/app/servicenow-agent-yDq/tunisia) - [Barbados](https://apptail.io/app/servicenow-agent-yDq/barbados) - [Azerbaijan](https://apptail.io/app/servicenow-agent-yDq/azerbaijan) - [Kazakhstan](https://apptail.io/app/servicenow-agent-yDq/kazakhstan) - [Yemen](https://apptail.io/app/servicenow-agent-yDq/yemen) - [Cayman Islands](https://apptail.io/app/servicenow-agent-yDq/cayman-islands) - [Jamaica](https://apptail.io/app/servicenow-agent-yDq/jamaica) - [Iceland](https://apptail.io/app/servicenow-agent-yDq/iceland) - [Grenada](https://apptail.io/app/servicenow-agent-yDq/grenada) - [Uganda](https://apptail.io/app/servicenow-agent-yDq/uganda) - [Malta](https://apptail.io/app/servicenow-agent-yDq/malta) - [Belize](https://apptail.io/app/servicenow-agent-yDq/belize) - [Ecuador](https://apptail.io/app/servicenow-agent-yDq/ecuador) - [Botswana](https://apptail.io/app/servicenow-agent-yDq/botswana) - [Uzbekistan](https://apptail.io/app/servicenow-agent-yDq/uzbekistan) - [Nepal](https://apptail.io/app/servicenow-agent-yDq/nepal) - [Brunei](https://apptail.io/app/servicenow-agent-yDq/brunei) - [Oman](https://apptail.io/app/servicenow-agent-yDq/oman) - [British Virgin Islands](https://apptail.io/app/servicenow-agent-yDq/british-virgin-islands) - [Macao SAR China](https://apptail.io/app/servicenow-agent-yDq/macau) - [Bermuda](https://apptail.io/app/servicenow-agent-yDq/bermuda) - [North Macedonia](https://apptail.io/app/servicenow-agent-yDq/north-macedonia) - [Madagascar](https://apptail.io/app/servicenow-agent-yDq/madagascar) - [Lithuania](https://apptail.io/app/servicenow-agent-yDq/lithuania) - [Lebanon](https://apptail.io/app/servicenow-agent-yDq/lebanon) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*