Setmore Appointment Scheduling

We are now in week 5 since the first issues were spotted and there has been a number of update but still issues and some of the old issues have returned. All I can say is after having used Setmore for over 4 years I have never had such low quality of service and such delays with bug and issues fixing. Sadly New Update was released today and the long standing issues is still around.

And perfect. Thanks

App is ok book you can’t block unwanted clients . Don’t understand this app don’t have this simple feature

I am so impressed with how easy it was to set up our schedule and send out a link for clients to make appointments!! Thank you for this app! Two items on my wishlist for this app: 1) if there’s could be a “master account” for a parent/guardian to log in and have children/family members sub accounts as dropdown options per appointment set. (ie: if Mom and two children are coming at consecutive appointments, letting Mom choose the names of each child per appt slot would be a huge help, instead of having to have a dif login email/info per child) 2) allow for custom buffer-time per appointment type. (ie: allow people to book one appointment type at anytime, as soon as minutes from the current time, but certain appt types might need a 24-hour advance notice so a scheduling buffer would be required.) No matter what: this app has been a Huge time saver and the reminder texts are helping clients remember appts and reschedule if they need to!! Awesome!!

You are not able to charge clients online as their API isn’t set up with Stripe Portal. So sad!

Read the newest reviews 1st!!!! This app used to be great. We began in 2021 but they couldn’t leave it simple and working as it should. This year, 2024 the developers want bigger businesses and they ruined the simplicity this once had that made it great. Now, as of 12/05/2024, it fails to schedule when I add a new call so we wind up booking times that are already booked, Skips entire weeks on the schedule when we look at the week ahead, too unreliable to use unless your customers don’t care if you reschedule their appointments at the wrong day and time and you have to call them back and make excuses to reschedule them. It often moves calls to random days and times that we didn’t schedule, and so on! So ridiculous I can’t believe they’re still offering this junk app. I’ve switched to Square Appointments and what a breath of fresh air!. Works like it should!

normally great. the newest version of the app is just wheel of deathing and won’t let me access my calendar or book appointments which is not good for an app that charges for their services.

There were so many attributes that I had become accommodated to that the update has completely taken away. I no longer can: set my notifications to an hour before my service for reminder, schedule an event outside of my working house without having to change my settings so that EVERYONE else can do it as well. I have to press more buttons than before to do the things that I’m so used to doing because I had been using this app for years now; things as simple as sending my booking link is now four presses instead of just one like it used to be. I rarely say this, but the update made it worse instead of better..

I love the app! I wish they didn’t get rid of teleport integration and would love to see new updates of a dark mode, more customizable forms per each service so it’s not the same. As well as permissions to charge clients card maybe like a subscription option. I’ve had a client who wanted to book more services with me and she said to go ahead and charge her card but I don’t have that authorization to do so. So it’s a little inconvenient because my client had to go through the booking process again which is fine but maybe some authorization from the client it what’s needed. Not sure. But I’ve been using the app for 3 years and I love it!

This is probably the best app I’ve seen if you work for yourself. It’s incredibly easy to use, setting up client booking is very straightforward, cross syncing with all of your calendars works great, and customer service is always quick and responsive if I ever need anything.