App bad, experience mehhh.
The app is quite glitchy, cannot send SMSes and cannot view where the bus is too. On the bus, it was warm too! I took it for the income eco run. We paid 9bucks for aircon bus, didnโt we?
2.85 out of 5
112 ratings in Singapore
The app is quite glitchy, cannot send SMSes and cannot view where the bus is too. On the bus, it was warm too! I took it for the income eco run. We paid 9bucks for aircon bus, didnโt we?
On the app bus shows will pick up by 7:15 AM but never got the bus before 7:35 and never reached office by 9. The driver is so careless, even if you are at the busstop and if the bus has stopped little farther or before the actual busstop he will not wait until we walk towards the bus.
The appโs performance is very bad. It takes very long to load the content of a page. Sometimes it even stuck at the loading screen and restarting the app doesnโt app. Hope the development team can look into the performance issue for iOS.
Great and reliable App to book ticket for bus boarding ahead. The tracking function becomes available only when passenger have checked in which is a good function, I think, but for first-timer, I was not sure if I should check in before boarding or on boarding. I had to refer back to instructions stating that you have to check in from 15mins before boarding. Bus was on time too. Bus code works well. Just show code to board. Overall happy with App.
Poor app, I want to throw away my phone after I use this poor app
the booking process is simple and intuitive. just wish they would include the โdates selectedโ in the confirmation summary page before we confirm payment. I keep second guessing myself and having to go back to the dates selection page and re-select the dates again as a double-check.
Offers a comfortable ride to work. Reliable service.
User friendly apps and flexibility to change booking ๐๐ป๐๐ป๐๐ป๐๐ป
Use a shorter password because each time your app disconnects, it logs out.
There have been improvements over the years to the reliability and response in the app. However further improvements can be made: - Shortening time limit for booking a ride (GrabShuttle allows booking up to 5 mins before a trip starts but ShareTransport is 30 mins) - Search function is still very buggy - Buying advance passes should not require specific dates to be chosen - GrabShuttle used to allow 5 or 10 passes to be purchased to be used within a 5 week validity period, which is more flexible - Too few spots available for the trips I am interested in, and already fully booked many days in advance - how to highlight to increase the capacity of the transport?
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