--- title: "Shaw SmartVoice - Reviews, Revenue and Downloads in Canada | Apple App Store" description: "SHAW SMARTVOICE APP Description Please click “More” for a description of the App functions and features. The Shaw SmartVoice App lets you stay in touch remotely to ensure you don’t miss any importa" --- # Shaw SmartVoice — Canada ![Shaw SmartVoice App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/e9/8a/69/e98a69a6-98a2-8d3a-34c2-b839a5275a5d/AppIcon-0-1x_U007emarketing-0-7-0-0-85-220.png/434x0w.png) **Developer:** [Shaw Cablesystems G.P](https://apptail.io/developer/shaw-cablesystems-gp-sjX) **Category:** Business **Rating:** 1.5/5 (79 ratings) **Price:** Free **Bundle ID:** ca.shaw.smartvoice.iphone **Store:** Apple App Store **Country:** Canada **Version:** 33.9.9 (released 2020-05-05) **Original Release:** 2015-08-07 **Languages:** English, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Chinese, Spanish **App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id1002469821) **AppTail Page:** [https://apptail.io/app/shaw-smartvoice-YMzj/canada](https://apptail.io/app/shaw-smartvoice-YMzj/canada) ## Shaw SmartVoice Description SHAW SMARTVOICE APP Description Please click “More” for a description of the App functions and features. The Shaw SmartVoice App lets you stay in touch remotely to ensure you don’t miss any important business calls. The App brings the rich features and functionality you currently experience with your desk phone to your mobile devices. Enjoy the great features of SmartVoice on-the-go, including High-Definition voice and video calling as well as the ability to seamlessly switch calls between your mobile, desktop and Shaw SmartVoice desk phone. Features: - Unified Communications: The SmartVoice App is a Unified Communications client used for voice and video calling, instant messaging, presence, desktop sharing, conferencing, and voicemail access. -     HD Voice and Video calling: Using the SmartVoice App, Shaw Business customers can make HD voice and video calls to other users with HD capable devices and services. - Call Pull: You can seamlessly pull a call that was received on your desk phone onto your mobile device, tablet or desktop. -  Conference calls: You can instantly create conference calls. For participants within your organization, you can use the My room functionality to chat or dial into the conference from the app, no credentials required. For participants external to the company you can email them the conference details and they can dial in. -  Contacts: Make calls from your Local address book or company directory. -      Instant Messaging: connect directly with co-workers through chat -      Presence – See the status, location and time zone of contacts -      Company Directory: have simple, searchable access to all company contacts in the directory -      Voicemail: check your voicemail through the app to ensure you never miss an important call Functions: - This App will retrieve running apps to determine if the application is in the foreground or background state in order to act differently when receiving incoming messages.  - The app does not make independent decisions as to preferred network and will utilize whatever network the device is currently connected too (either Wi-Fi or Cellular). - If the device loses connectivity to the network the call will be dropped - If the device transitions networks (from Wi-Fi to Cellular or Cellular to Wi-Fi) the call will be dropped - If the device transitions between different Wi-Fi or Cellular networks the call will be dropped - If the device transitions between different Wi-Fi access points within the same network the call may be dropped - If the device transitions between different cellular towers the call will remain unaffected providing sufficient cellular reception is available. During installation the app will ask for access to your: - Contacts to allow contact name display during call - Microphone to allow two way communications - Camera to allow video calling (if selected) The App will also reroute outgoing emergency calls to cellular network ## Shaw SmartVoice Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/cc/ec/0b/ccec0bc8-cabc-c84d-8855-d0e2a7f5bb32/pr_source.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/ce/ec/b6/ceecb69b-18e6-5f75-7827-7f9deddf0ada/pr_source.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/0c/ed/52/0ced5252-a48d-59b4-74a6-9832e3770ce3/pr_source.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/c2/af/7e/c2af7e47-3a77-10bc-4a99-e59869b16939/pr_source.png/1242x2688.png) ## Shaw SmartVoice Rating Breakdown in Canada - 5 stars: 6 (8%) - 4 stars: 4 (5%) - 3 stars: 1 (1%) - 2 stars: 2 (3%) - 1 stars: 66 (84%) ## Shaw SmartVoice Reviews in Canada ### *---- "Zero stars" Really bad app. Can’t do home office due to the app not working. Called Shaw and said that the app is having issues with iOS and they don’t know when it will be fixed. Awful! -- VLAD2012-28, 2022-04-15 ### *---- "Horrible" Doesn’t work! Keep on dropping every phone calls. Need to fix it ASAP -- Taytay91300, 2022-02-15 ### *---- "Terrible" I have to use this app for work and it’s garbage. Every morning I have to delete the app, reboot my phone (iPhone 12) and then reinstall in order to make it work. If I don’t do this process all I get is a white screen. Shaw should be providing their customers with a better app experience. -- Teamcm, 2022-02-11 ### *---- "Waste of time" Garbage! Doesn’t work -- Henryboskit, 2021-12-20 ### *---- "White Screen" Recently upgraded subscription to smart voice, app won’t launch and just shows a white screen. Disappointed to see Shaw has known about this issue for a while and still allowed me to upgrade. -- frozennorth2021, 2021-12-17 ### *---- "App gives a white screen. Not working" After my phone installed a new ios, the app just presents a white blank screen. -- maraih123, 2021-12-12 ### *---- "App does not work" My phone installed the new iOS 15.1.1 update. This app will not open, it just gives a blank white screen. Apple says they cannot remove the update, this is a Shaw app issue. Shaw says they are not sure when they are updating this issue and are creating a new app? They state they don’t know an estimate of when it will be complete. -- Erin_RC, 2021-12-06 ### *---- "Needs to be updated." iPhone 13 pro. From the second I got my new phone this app stopped working. White screen. Deleted and redownloaded multiple times in the hopes it magically starts to work. Probably going to cancel this service. -- meadermj, 2021-12-03 ### *---- "Needs an update stat" No use to me since the updates when iPhone 13 came out. Does not work and gives me a white screen only. I’ve removed it and re-downloaded it 2x now and still doesn’t work -- Jem_star, 2021-11-23 ### *---- "Frustrated!!!" Can’t use it on my iPhone 12!!!! It’s affecting my business sales!!!! -- not interested in nickname, 2021-11-11 [View all Shaw SmartVoice reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Apps Similar to Shaw SmartVoice - [Jumbo Car Wash](https://apptail.io/app/jumbo-car-wash-Rmfb/canada) - [GrainFox](https://apptail.io/app/grainfox-uTfb/canada) - [Facility Engagement Mobile](https://apptail.io/app/facility-engagement-mobile-ypad/canada) - [PropZap](https://apptail.io/app/propzap-Wedd/canada) - [Maximizer](https://apptail.io/app/maximizer-neKd/canada) - [TELUS IP Relay](https://apptail.io/app/telus-ip-relay-DTCk/canada) - [Rogers Business Softphone](https://apptail.io/app/rogers-business-softphone-LNsm/canada) - [CFA Community](https://apptail.io/app/cfa-community-BDxn/canada) - [PSCC 2025](https://apptail.io/app/pscc-2025-WyPn/canada) - [PharmaClik®](https://apptail.io/app/pharmaclik-QSjp/canada) ## Shaw SmartVoice Available In - [Canada](https://apptail.io/app/shaw-smartvoice-YMzj/canada) - [Germany](https://apptail.io/app/shaw-smartvoice-YMzj/germany) - [Japan](https://apptail.io/app/shaw-smartvoice-YMzj/japan) - [South Korea](https://apptail.io/app/shaw-smartvoice-YMzj/south-korea) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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