---
title: "Shellpoint - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Shellpoint:  Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more!   Down"
---

# Shellpoint — United States

![Shellpoint App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/ac/f2/18/acf21802-a930-00ce-8e79-05ba121f878a/AppIcon-0-1x_U007epad-0-1-85-220-0.png/434x0w.png)

**Developer:** [Newrez](https://apptail.io/developer/newrez-qhpb)
**Category:** Finance
**Rating:** 4.9/5 (17,141 ratings)
**Price:** Free
**Bundle ID:** com.shellpointmtg
**Store:** Apple App Store
**Country:** United States
**Version:** 4.13.0 (released 2026-09-04)
**Original Release:** 2022-11-23
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id6443957708)
**AppTail Page:** [https://apptail.io/app/shellpoint-iKEj/united-states](https://apptail.io/app/shellpoint-iKEj/united-states)

## Shellpoint Description
Shellpoint: 
Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more!
 
Download the Shellpoint app to:
- View a snapshot of your current loan, including account details, recent activity, and payment info.
- Make a one-time payment, view pending payments, or schedule recurring payments.
- Access statements and documents.


Who is Shellpoint Mortgage Servicing?

Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.

## Shellpoint Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/54/89/1c/54891c86-6cdc-a381-fef3-9c5eee6fe65b/ee27814e-ef74-4d26-94d7-2e68ce3f668c_iPhone12-Pro-Max_1.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/bd/1c/72/bd1c7273-5c63-192d-cbd9-226a77269e20/378077e0-2fc4-4faa-ba55-84191b9c6703_iPhone12-Pro-Max_2.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/c8/19/7b/c8197b64-e368-5b72-1141-1e77dc746541/72b53bd3-7916-4c63-ab66-fc5dccaf7009_iPhone12-Pro-Max_3.png/1284x2778.png)

## Shellpoint Rating Breakdown in United States
- 5 stars: 15,707 (92%)
- 4 stars: 1,110 (6%)
- 3 stars: 204 (1%)
- 2 stars: 25 (0%)
- 1 stars: 95 (1%)

## Shellpoint Reviews in United States

### *---- "New Update - Unable to connect loan"
After the most recent update (I updated today) is showing an error message when I insert information to find my loan. It is also occurring on the website as well.
-- CC13579!$, 2025-01-02

### *---- "Horrible app"
It crashes all the time
-- From Tampa Florida, 2024-12-31

### ***** "Partial Payment Section"
Need to have a section for partial payment.
-- lookinggoodflygirl, 2024-10-16

### *---- "Not working"
Is this app working for anybody?
-- Vaiyra, 2024-10-10

### ***-- "App is broken!"
The app says ”please wait” and never opens.
-- eBayer114, 2024-10-03

### *---- "Customer Service"
I give it 1 should be negative one. I’ve been trying over a month to get a response from a human. Via text message, email or phone. I have all the money and have been trying to make my house payment for my Venmo account. Unable to. I have opened a new checking account. Just so I could transfer money from Venmo to that checking account so I could pay you people. Because I can’t get anybody to talk to me to tell me how to get you guys paid from my Venmo
-- Boo ya 69, 2024-09-26

### ***** "Shellpoint app"
Appreciate being able to make a payment with only a few clicks and not having to insert account numbers each time
-- Jerry8416, 2024-09-22

### ***-- "Accountability"
Your app. would better serve the customer if it was up to date and accurate.
-- My house 27, 2024-09-11

### *---- "Better off using the website"
App is terribly slow loading to see payment history, make payments, view statements/details. Just this last weekend I got a notification of someone else’s loan payment - it showed the other persons address and payment info. If it’s not ready for consumer use it should not be released.
-- Mike dRoss, 2024-09-02

### ***** "Heloc"
This website was very easy to use and informative. Thank you very much.
-- Russo senior, 2024-08-25

[View all Shellpoint reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Shellpoint Discovered Keywords
- shellpoint

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## Shellpoint Available In
- [United States](https://apptail.io/app/shellpoint-iKEj/united-states)
- [United Kingdom](https://apptail.io/app/shellpoint-iKEj/united-kingdom)
- [Canada](https://apptail.io/app/shellpoint-iKEj/canada)
- [Mexico](https://apptail.io/app/shellpoint-iKEj/mexico)
- [India](https://apptail.io/app/shellpoint-iKEj/india)
- [Brazil](https://apptail.io/app/shellpoint-iKEj/brazil)
- [Colombia](https://apptail.io/app/shellpoint-iKEj/colombia)
- [United Arab Emirates](https://apptail.io/app/shellpoint-iKEj/united-arab-emirates)
- [Austria](https://apptail.io/app/shellpoint-iKEj/austria)
- [Japan](https://apptail.io/app/shellpoint-iKEj/japan)
- [Lithuania](https://apptail.io/app/shellpoint-iKEj/lithuania)
- [Egypt](https://apptail.io/app/shellpoint-iKEj/egypt)
- [Norway](https://apptail.io/app/shellpoint-iKEj/norway)
- [Nepal](https://apptail.io/app/shellpoint-iKEj/nepal)
- [Russia](https://apptail.io/app/shellpoint-iKEj/russia)
- [Slovenia](https://apptail.io/app/shellpoint-iKEj/slovenia)
- [France](https://apptail.io/app/shellpoint-iKEj/france)

---

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