---
title: "Shift4 InCharge - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Actionable insights at your fingertips.  InCharge is a robust restaurant management platform that gives you a wide variety of real-time reporting and analytics to help you run your business. As a mobi"
---

# Shift4 InCharge — United States
> App for Restaurant Operators

![Shift4 InCharge App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8a/07/b4/8a07b4b6-1657-761c-366e-9b1f3785616d/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png)

**Developer:** [Shift4](https://apptail.io/developer/shift4-ZXue)
**Category:** Business
**Rating:** 3.0/5 (87 ratings)
**Price:** Free
**Bundle ID:** com.shift4.incharge
**Store:** Apple App Store
**Country:** United States
**Version:** 1.3.0 (released 2026-06-11)
**Original Release:** 2024-12-10

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1578398090)
**AppTail Page:** [https://apptail.io/app/shift4-incharge-qKmc/united-states](https://apptail.io/app/shift4-incharge-qKmc/united-states)

## Shift4 InCharge Description
Actionable insights at your fingertips.

InCharge is a robust restaurant management platform that gives you a wide variety of real-time reporting and analytics to help you run your business. As a mobile companion to Shift4’s Lighthouse Business Manager, InCharge puts actionable insights at your fingertips so you can make smart, data-driven decisions anytime, anywhere.

Features include:

- Ability to view stats from multiple locations or hone in on a single restaurant
- Syncs in real time with Harbortouch Bar & Restaurant (HBR), CirroTouch, and Duet POS systems
- Quick login access with fingerprint and facial recognition options

Whenever you enter the app, you’ll see a high-level overview of all your locations that includes a daily or weekly view of:

- Total sales
- Sales per ticket
- Average ticket time
- Open tickets
- Labor percentage

From there, you can drill down to get more details about any of these areas to quickly identify trends and resolve any issues.

InCharge also includes labor management tools that allow you to view, assess, and manage your employees to reduce costs and improve efficiencies.

- View staff member performance, including hours, sales, tips, ticket time, and more
- Compare current labor percentages with the location’s trends
- Identify staff currently working overtime

## Shift4 InCharge Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/1c/67/60/1c6760b5-10ee-d14c-177a-fc3f3dce9a81/e10037ca-f16f-4226-9e6d-6931bbfe3c9d_1-Home.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/cd/97/c6/cd97c613-830c-7682-2fab-15ba7786849f/2ffca3f5-a8cb-433c-8415-9f67912a03a2_2-Staff.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/f3/7b/e5/f37be572-612d-d9e4-5259-f2132ea620de/d8227910-f2e5-4413-bc29-7e17f2f7d3c1_3-Ticket.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/cc/45/69/cc456923-c09f-f99c-f3a9-dc9b03d79770/ef04700e-4922-42d9-a350-a6e2651139a5_4-Operations.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/4f/8c/9a/4f8c9a38-dc96-6fe0-1e45-4d9179995787/404f3eb5-eda2-41fd-8bc6-e5ef4bf04b6d_5-Customers.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/1b/12/0f/1b120fc3-5db6-dc69-cc8a-ff2ac57aacce/c194e579-89fd-4961-90a7-d7045a9231a3_6-Search.jpg/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/11/f5/44/11f54474-fef5-1929-83cd-4fbf0103f141/816292d5-495c-4b2d-9ff0-7346bfc15687_7-Ticket_Detail.jpg/1242x2688.png)

## Shift4 InCharge Rating Breakdown in United States
- 5 stars: 38 (44%)
- 4 stars: 2 (2%)
- 3 stars: 3 (3%)
- 2 stars: 13 (15%)
- 1 stars: 31 (36%)

## Shift4 InCharge Reviews in United States

### *---- "Mobile app"
I switched to skytab shift 4 and when i saw the mobile app, I then realized the biggest mistake of my business career. I don’t know how to emphasize this anymore but I CAN’T see anything. The reporting and finances are no where to be found. This ain’t right I need to see what’s happening in my business. Fix your APP!!!
-- alrowhani 2, 2025-09-11

### *---- "Very poor interface and functionality"
After using both Shift4 and Clover for payment processing, the difference in mobile app quality is night and day. Shift4’s mobile app has a very poor interface and functionality. The layout is confusing, the design feels outdated, and routine tasks like refunds or sales reports are buried in unintuitive menus. The app is also glitchy — frequent crashes and slow response times make it unreliable during busy hours.

In contrast, Clover’s mobile app is much more polished. It offers a clean, user-friendly interface, faster load times, and far better stability. Tasks that take multiple clicks in Shift4 are done in seconds with Clover.

If mobile access and ease of use matter to your business, Clover is hands down the better choice. Shift4 needs serious improvement to compete in today’s mobile-first environment.
-- M Sanabani, 2025-07-10

### **--- "App Visualization"
The app does not look like it’s screenshot. It will not rotate with the phone and the font doesn’t allow it to be seen well
-- The nickname I choose, 2025-06-18

### ***-- "Update caused App to crash"
We love this app, but the latest update has seemed to cause it to crash. It won’t even open or attempt to open any longer. Please fix so we can keep using it!
-- cmangrum, 2025-06-02

### **--- "In charge"
Love it when it works
Update always makes it worse instead of better 
I can’t even open it after latest update 
Pathetic
-- Garnett's gem, 2025-06-02

### *---- "So bad"
This app is so bad. Freezes all the time when trying to access loyalty. Has very basic information. Needs menu integration to be able to update things on the fly instead of having to use the website. Will update rating if app improves
-- Toolimp, 2025-05-20

### *---- "It gets worse"
It’s very limited app to begin with and the information is good but rigid and gives a small picture. Does not even show the actual numbers like the total sales for the day is $2.0  but it tell you how many orders at lest. The worst thing is every time they update it, it’s worse. Like they do it on purpose. For example, after the latest “update” it shows half the days with zero sales which skew the numbers for the week and month. Like it doesn’t connect to the database or its queries comes empty and no check or validation on the data. Display their development process is short on planning and testing. They push it out without any validation that they didn’t break the couple good functionalities it had. Awful
-- mghanem99, 2025-04-25

### **--- "Could be more"
The tickets are extremely slow to load.
-- Tartberry, 2025-03-30

### ****- "Update"
I really liked this app. But I just updated it and it took away the staff tab on the app. I’m not pleased about this at all. Please bring it back!
-- New Update Nov 2023, 2023-11-12

### *---- "Owner"
Bad service
-- khaled alsadoon, 2023-11-02

[View all Shift4 InCharge reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Shift4 InCharge Available In
- [United States](https://apptail.io/app/shift4-incharge-qKmc/united-states)
- [Canada](https://apptail.io/app/shift4-incharge-qKmc/canada)

---

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