Shift4 InCharge

Actionable insights at your fingertips.
InCharge is a robust restaurant management platform that gives you a wide variety of real-time reporting and analytics to help you run your business. As a mobile companion to Shift4’s Lighthouse Business Manager, InCharge puts actionable insights at your fingertips so you can make smart, data-driven decisions anytime, anywhere.
Features include:
- Ability to view stats from multiple locations or hone in on a single restaurant
- Syncs in real time with Harbortouch Bar & Restaurant (HBR), CirroTouch, and Duet POS systems
- Quick login access with fingerprint and facial recognition options
Whenever you enter the app, you’ll see a high-level overview of all your locations that includes a daily or weekly view of:
- Total sales
- Sales per ticket
- Average ticket time
- Open tickets
- Labor percentage
From there, you can drill down to get more details about any of these areas to quickly identify trends and resolve any issues.
InCharge also includes labor management tools that allow you to view, assess, and manage your employees to reduce costs and improve efficiencies.
- View staff member performance, including hours, sales, tips, ticket time, and more
- Compare current labor percentages with the location’s trends
- Identify staff currently working overtime