App killed all my lists
I’ve had the app for 4+ years. Went grocery shopping and all my stores in the app were missing. 4 years of data gone!
3.18 out of 5
216 ratings in United States
I’ve had the app for 4+ years. Went grocery shopping and all my stores in the app were missing. 4 years of data gone!
They claim to have emailed me; never saw it. They deleted existing lists unless you upgraded to a paid membership. After screwing me this hard, I’ll never trust them again at any price.
During a recent update I lost all the lists I had in the app. I can’t believe I have to start over. Considering deleting the app entirely. Very frustrating.
Long time user who paid for ‘premium’ when it was a free app. App managers (MidCentury Media) now removed all my data without notice and claim they’ll restore my account if - I agree to a new “subscription” plan!?!?! I’m not a fan of broken agreements or ransom ware extortion, so I wouldn’t recommend working with this app company.
I bought this app and just a few weeks ago I lost all my lists and features. No help from support what so ever. I would not recommend to others
What a MASSIVE disappointment. Goodbye “Shopper”.
Come on, it’s been 4 years since the last update… despite being listed as compatible it does not work with the Apple watch and doesn’t completely sync with the iPad.
That’s right, without any warning, my lists that I have curated for years are gone. It actually happened while I was in the app. Lists disappeared and the app came up with an error message saying that [my username] had deleted them. No I didn’t. Some have said that the company wants you to sign up for Gold to get them back. No way. Instead, I paid $17.99 to get the ad free version of OurGroceries (lifetime). Shopper isn’t getting a dime for me.
Like other users, after many years of using the app in the middle of grocery shopping trip earlier this month, my list suddenly disappeared roughly a third of the way through. All of my custom lists, stores and settings also disappeared. Some of the reviews mentioned an email requiring an upgrade to get your lists back but I never received one. And although I might have paid before the ransom demand I definitely won’t afterwards.
Today, the app deleted all my lists with no warning or explanation. Not a great time to prompt for a review.
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