Where’s the shopper ID?
I like that they’ve updated the app. Coupons are easier to find, items are easier to find but the shopper ID number/barcode that I used to scan at the register is gone.
4 out of 5
743 ratings in United States
I like that they’ve updated the app. Coupons are easier to find, items are easier to find but the shopper ID number/barcode that I used to scan at the register is gone.
This latest version of the app, took a slow, buggy and unused I’ll app and made it worse. Still difficult to find coupons as usual but now they’ve hidden the Shopper ID, making it maddening at checkout. Also the bar code reader doesn’t seem to read barcodes.
I liked the old app. I hate that it now defaults to delivery. I live 20 miles away and am never going to get delivery. I’m not going to pay the higher prices for pickup either. Other stores have a minimum of a flat fee not higher prices for everything. It should be more personalized. I should be able to choose to default to in store and it should stay that way. The old app seemed to learn my preferences for organic and vegetarian and show those first. This one seems to promote whatever they want to sell me. One good thing is this app seems to be more accessible in the store after I pull it up outside.
This app used to work perfectly fine. Now the thing you’re searching for is probably the 3rd or 4th item, presumably to earn more revenue from paid advertisements. If I search “Diet Coke” I literally see 2 Diet Pepsi items before the first Diet Coke item. If I could attach a screenshot I would. Woodman’s is a great grocery store and I love that it’s employee owned (as far as I know it still is), but this app rework makes me worried about the direction they might be taking. Bring back the simplicity of the old app and get rid of the sponsored search results. We are your customers and know what we want to purchase/consume.
How about bringing back the ability to sort alphabetically? Also, indicate when a sale ends. Both of these were available on the old app.
Like most features in the new app. Online ordering is so much easier now. Just wish I could filter coupons by category instead of scrolling through everything.
This used to be my favorite in store app. It showed what was in stock and where to find it. Now the ONLY thing you can do is order pickup. Totally ruined a great app.
I found the filter button/ icon. Kind of in an odd place but at least it’s there, which is very good. Still don’t know why when I search for specific items I get all sorts of other products. I search for “lettuce” and I get tomatoes and cucumbers and carrots and green beans and all kinds of things that are not lettuce. There is not a single thing that is better is this revamped app. Where are the filters the previous app had, e. g. filtering by category such as “organic.” I’m guessing that you didn’t do any user acceptance testing because no one would have approved this useless mess of an app. Roll out the previous version. Fire the project team. And start over. Woodman’s should be embarrassed to put something this awful out in public.
I use the app while I’m in the store to scan what I’m buying so I can have an idea of how much I’m spending. The new app doesn’t allow you to clear a cart in one step. Instead, I have to remove the items one by one, which is very annoying. I’d love to see this functionality with the next update.
As someone who unfortunately has to avoid gluten, I was very unhappy when I was no longer able to filter search results to find gluten-free products. I was very happy to find the the dietary filters are back! Now if the app would only give the location.
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