Useless. No matter what I do, it absolutely will not let me log in or reset password or use any other means to access tickets I have now wasted money on. Use anything else other than this.

I can’t seem to login with my Facebook account for some odd reason? When I try to login it stays stuck on a blank page and doesn’t sync with my account!? Fix it pls!!!

Purchased an event ticket through show pass online and QR code would not work when I tried to download event ticket to phone. Garbage app.

I have now tried for 1/2 an hour trying to get this stupid thing to work. I just want to buy two seats to the U17 hockey challenge series and the dam thing won’t let me pick a seat let alone move on to pay anything. What a pc of crap

The app is OK, but would be a lot better if I were able to add my pass to my apple wallet. Sometimes it logs me out of my account and it is a struggle to pull up my pass in line, would like it to be quick and convenient in my wallet.

Super slow!!! You can barely get a ticket! As an event organizer, people were reaching out to me because they can’t buy tickets. It also counts tickets in the cart as sales?!?!?!? That way, once someone has added tickets to the cart (and say forget about it), no one can buy tickets until the user empty their cart!!! As the event organizer, you can’t do anything other than sending that person an email reminding them that they have tickets in their cart! This is the most useless app I’ve ever seen!

I get that some event organizers prefer to have time slots for events, but there has to be a better way to implement that instead of hundreds and hundreds of the same event for each time slot. Scrolling through all the Van Gogh events is enough to frustrate users from scrolling for events that could interest them. The search function is also very inconsistent in the app. Apple Pay and wallet integration is the best. Never an issue when checking in to an event.

It’s great super easy but if there’s multiple show times on multiple days it’s never ending I’ve scrolled through so many Van Gogh posts I know how to spell his name. One banner per event in the explore tab would be great or a calendar mode, I dunno but I do know is a will continue to tell people to use this app.

Recently purchased a ticket to an event through Showpass which was unfortunately cancelled due to COVID-19 concerns. I am receiving a full refund for the ticket from the event organizers, however Showpass does not want to refund me the $1.39 service charge. Honestly, $1.39 is not breaking the bank but in this landscape of a socio-economic crisis I find it in extremely poor taste that a company would be this greedy So by all means Showpass, keep my $1.39 but just know I don’t give away money for nothing. So in exchange I’m going to take a few stars away from your overall score.

This app has very poor customer service. Could not get anyone to help me with a problem I had with an event venue.