---
title: "simplehuman mirror - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Companion app for the simplehuman pro and hi-fi mirrors:  -adjust tru-lux stay-on time -access preset light settings -enable night light feature -schedule night shift -register your mirror -enable Ale"
---

# simplehuman mirror — United States
> manage hi-fi and pro mirrors

![simplehuman mirror App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/ca/d8/00cad8bb-90c0-3a3b-ee75-9d8402a38684/AppIcon-1x_U007emarketing-0-6-0-sRGB-85-220-0.png/434x0w.png)

**Developer:** [simplehuman](https://apptail.io/developer/simplehuman-vife)
**Category:** Utilities
**Rating:** 2.4/5 (75 ratings)
**Price:** Free
**Bundle ID:** com.simplehuman.simplehuman-iot
**Store:** Apple App Store
**Country:** United States
**Version:** 1.7.6 (released 2025-11-13)
**Original Release:** 2019-09-20
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1451252054)
**AppTail Page:** [https://apptail.io/app/simplehuman-mirror-nqLd/united-states](https://apptail.io/app/simplehuman-mirror-nqLd/united-states)

## simplehuman mirror Description
Companion app for the simplehuman pro and hi-fi mirrors:

-adjust tru-lux stay-on time
-access preset light settings
-enable night light feature
-schedule night shift
-register your mirror
-enable Alexa (hi-fi only)
-turn on proximity audio feature (hi-fi only)
-adjust audio EQ (hi-fi only)

## simplehuman mirror Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/9c/65/04/9c650423-1016-ce42-e525-627ec7abfd0f/8daeaf51-8d1c-492f-8157-679ddad641db_Simulator_Screen_Shot_-_iPhone_13_Pro_-_2022-02-01_at_10.56.29.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/43/2f/67/432f6723-d713-543f-96f3-a4e61cf33f69/c80540d2-9df8-4a3a-b8db-4d97c9581691_Simulator_Screen_Shot_-_iPhone_13_Pro_-_2022-02-01_at_10.56.50.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/89/cd/e3/89cde3e4-29ae-1b73-1028-13a15201addc/82f20a91-48ab-42ab-ac83-68a354395538_Simulator_Screen_Shot_-_iPhone_13_Pro_-_2022-02-01_at_10.57.01.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/c0/3f/e9/c03fe960-cfdc-dc62-6d1d-dac396692dc7/9527f713-04c5-4321-af4a-af87740b95d9_Simulator_Screen_Shot_-_iPhone_13_Pro_-_2022-02-01_at_14.24.09.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/f0/ef/58/f0ef58b6-975e-a01a-ec9e-fe334bb97784/fce7b198-98d2-46f1-99c4-32ac3dfb8a55_Simulator_Screen_Shot_-_iPhone_13_Pro_-_2022-02-01_at_11.17.11.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/30/ec/0a/30ec0af0-2cbe-486a-3668-7085923ac065/55eac4f5-3cdf-43c9-9be5-28dfbdd8428e_Simulator_Screen_Shot_-_iPhone_13_Pro_-_2022-02-01_at_14.30.23.png/1242x2688.png)

## simplehuman mirror Rating Breakdown in United States
- 5 stars: 24 (32%)
- 4 stars: 2 (3%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 49 (65%)

## simplehuman mirror Reviews in United States

### *---- "Wifi?"
I logged in and for the wifi setting up thing it said something about not expecting it for some sort of reason and I retried it but it took forever to find my wifi
-- By user of Gauth, 2025-12-23

### *---- "If I could give a 0 star rating I would"
I’ve been contacting the Simplehuman team for months about the app not working with my mirror, and all I keep hearing is that they’re “working on it.” It’s been over four months with no real fix or progress. The mirror is supposed to be a premium product, yet it relies on an app that completely ruins the experience.

It’s honestly unbelievable that a company of this size hasn’t fixed an issue that affects so many customers. The reviews here speak for themselves — people have been complaining for years and nothing has changed. If the app can’t be fixed, they should at least create a new one so customers can actually use what they paid for.

I love the mirror itself, but it’s basically useless without the app. Simplehuman, do better.
-- Pąlina, 2025-10-20

### ***** "Mom"
Easy set up! Love it
-- Michelle Long, 2025-03-03

### *---- "INTERNAL SERVICE ERROR"
I just purchased a new mirror, and I cannot connect it to the WiFi. I keep getting a message that says internal service error. It’s been 5 days and it still will not connect and they don’t make this mirror anymore. This is upsetting. I’ve un-installed the app and updated my phone to the newest IOS. I’m giving it 3 more days or I may have to return it and not look back.
-- Caci KO, 2025-01-11

### *---- "Does not pair"
My wife was seeing stars after using the mirror because it is so bright. I suggested she try to use the app to also the brightness but it will not pair with either of our phones, so now we have a $300 mirror that does nothing. It looks like this has been going on for a couple of years now. I didn’t know I would need an app to use this mirror or I would never have wasted my money.
-- Anthony Wilson, 2025-01-09

### *---- "Complete Garbage"
Doesn’t link, now my mirror won’t even light up &amp; when it does it goes of in a few seconds. Utterly useless app, useless mirror.
-- Cannob007, 2024-01-12

### *---- "Do not buy."
I got this as a gift from my grandmother, it should never be this hard to connect a MIRROR to an app, simplyhuman needs to get its act together. When I first got the mirror it took awhile for the mirror to even connect the app, when I connected to the app I tried to click on one of the different light settings, nothing happened on my mirror and I also never got any options displayed on the photo to turn the brightness down, up etc. After a minute of sitting there seeing if something would happen, a message popped up “Uh-ho! You’re not connected to WiFi reconnect” when I knew I was. I tried 3 more times and yet absolutely nothing is occurring for my mirror, I also don’t have the clock option shown at the top, only a timer and the light adjustments. This is extremely disappointing since my mommom spent a good amount of money for this for me and it doesn’t work as displayed. Very very disappointing, especially since this has been an issue for years so it shows you how much this company cares.
-- Ashfitz401, 2024-01-11

### *---- "Same problem as the other 50 reviewers"
My sensor round pro mirror stopped connecting to the app. I assumed there was something wrong with the mirror. I ordered a refurbished one, when it arrived the same problem connecting occurred. Yes I have the Bluetooth on, yes I have the correct wifi. So no, it’s not my mirror, it’s the app as so many others have stated. And customer service is impossible to reach…emails and texts turn into days of no response. Give us a phone number and a live human to work with…simple, right?😡
-- not at all simple, 2023-10-10

### *---- "Pointless app"
Trying to use the different light settings on my mirror and the app does nothing and doesn’t even stay connected.  My mirror is stuck on the setting I set up 2+ years ago and there’s no way to adjust with the useless app.
-- Exum.fn, 2023-08-17

### *---- "Mirror doesn’t connect to Bluetooth/wi-fi"
What good is a $300 mirror if you can’t use all the features!?? Looking at the reviews, this was clearly a problem a year ago - and now it’s August 2023 and these issues have not been fixed/addressed yet!??
-- KimcRose, 2023-08-12

[View all simplehuman mirror reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)




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## simplehuman mirror Available In
- [United States](https://apptail.io/app/simplehuman-mirror-nqLd/united-states)
- [United Kingdom](https://apptail.io/app/simplehuman-mirror-nqLd/united-kingdom)
- [Germany](https://apptail.io/app/simplehuman-mirror-nqLd/germany)
- [France](https://apptail.io/app/simplehuman-mirror-nqLd/france)
- [Denmark](https://apptail.io/app/simplehuman-mirror-nqLd/denmark)
- [Canada](https://apptail.io/app/simplehuman-mirror-nqLd/canada)
- [Spain](https://apptail.io/app/simplehuman-mirror-nqLd/spain)
- [Switzerland](https://apptail.io/app/simplehuman-mirror-nqLd/switzerland)
- [United Arab Emirates](https://apptail.io/app/simplehuman-mirror-nqLd/united-arab-emirates)
- [Türkiye](https://apptail.io/app/simplehuman-mirror-nqLd/turkey)
- [Malta](https://apptail.io/app/simplehuman-mirror-nqLd/malta)
- [Hong Kong SAR China](https://apptail.io/app/simplehuman-mirror-nqLd/hong-kong)
- [Belgium](https://apptail.io/app/simplehuman-mirror-nqLd/belgium)
- [Japan](https://apptail.io/app/simplehuman-mirror-nqLd/japan)
- [South Korea](https://apptail.io/app/simplehuman-mirror-nqLd/south-korea)
- [Kuwait](https://apptail.io/app/simplehuman-mirror-nqLd/kuwait)
- [Lebanon](https://apptail.io/app/simplehuman-mirror-nqLd/lebanon)
- [Latvia](https://apptail.io/app/simplehuman-mirror-nqLd/latvia)
- [Mexico](https://apptail.io/app/simplehuman-mirror-nqLd/mexico)
- [Malaysia](https://apptail.io/app/simplehuman-mirror-nqLd/malaysia)
- [Nigeria](https://apptail.io/app/simplehuman-mirror-nqLd/nigeria)
- [Netherlands](https://apptail.io/app/simplehuman-mirror-nqLd/netherlands)
- [Norway](https://apptail.io/app/simplehuman-mirror-nqLd/norway)
- [Poland](https://apptail.io/app/simplehuman-mirror-nqLd/poland)
- [Portugal](https://apptail.io/app/simplehuman-mirror-nqLd/portugal)
- [Romania](https://apptail.io/app/simplehuman-mirror-nqLd/romania)
- [Russia](https://apptail.io/app/simplehuman-mirror-nqLd/russia)
- [Saudi Arabia](https://apptail.io/app/simplehuman-mirror-nqLd/saudi-arabia)
- [Sweden](https://apptail.io/app/simplehuman-mirror-nqLd/sweden)
- [Singapore](https://apptail.io/app/simplehuman-mirror-nqLd/singapore)
- [Slovenia](https://apptail.io/app/simplehuman-mirror-nqLd/slovenia)
- [Slovakia](https://apptail.io/app/simplehuman-mirror-nqLd/slovakia)
- [Thailand](https://apptail.io/app/simplehuman-mirror-nqLd/thailand)
- [South Africa](https://apptail.io/app/simplehuman-mirror-nqLd/south-africa)
- [Austria](https://apptail.io/app/simplehuman-mirror-nqLd/austria)
- [Australia](https://apptail.io/app/simplehuman-mirror-nqLd/australia)
- [Bulgaria](https://apptail.io/app/simplehuman-mirror-nqLd/bulgaria)
- [Czechia](https://apptail.io/app/simplehuman-mirror-nqLd/czechia)
- [Algeria](https://apptail.io/app/simplehuman-mirror-nqLd/algeria)
- [Egypt](https://apptail.io/app/simplehuman-mirror-nqLd/egypt)
- [Finland](https://apptail.io/app/simplehuman-mirror-nqLd/finland)
- [Greece](https://apptail.io/app/simplehuman-mirror-nqLd/greece)
- [Hungary](https://apptail.io/app/simplehuman-mirror-nqLd/hungary)
- [Ireland](https://apptail.io/app/simplehuman-mirror-nqLd/ireland)
- [Israel](https://apptail.io/app/simplehuman-mirror-nqLd/israel)
- [Italy](https://apptail.io/app/simplehuman-mirror-nqLd/italy)

---

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