A pain
App will not sign in. Just keeps saying time-out. Looks like an Uber for me, an another bill for my company to pay.
1.87 out of 5
45 ratings in United States
App will not sign in. Just keeps saying time-out. Looks like an Uber for me, an another bill for my company to pay.
Buggy app that crashes every time I try to contact a dispatcher.
Can’t get rid of old flag messages. Slow. App in general is embarrassing. Drivers are great. Dispatch is often very good. This app is the downfall of it all.
After my first review over a year ago, little if anything has changed. The GPS almost never correctly shows driver locations. The call driver function doesn't always work. And the drivers say they don't get notified when I request pickup. So the app is really only good for canning dispatch and leaving reviews. Unfortunate as it is a good idea.
App crashes every time one tries to message driver and dispatch. Location of vehicle is never accurate, guessing on purpose so they aren’t bothered.
Worthless! Enter city & flight number, choose “Message Dispatch” and the app quits! Every time! Call dispatch and wait on hold for 15 minutes in Miami for another failed scheduled pickup & 30 more minutes while the dispatcher calls an Uber! This has happened multiple times!
App just crashes if you try to message a driver or their dispatch, and map location function does not work. Back to 10 minutes of phone trees and sitting on hold to talk to someone.
Driver doesn’t message. Tried to call and got “voicemail not set up”. Gave up and take a cab.
Worst code I’ve seen out of the military. The location doesn’t update… shows the van’s location on startup but that’s it. To update you have to manually shut down the app, relogin, useless. The contact section does nothing. Contact the driver just returns a generic “I’m driving” message, contact dispatcher does nothing. I’ve used this dozens of times for a few years now and it’s never improved. The only thing that seems to work is the “rate your driver” section.
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