Name: Smart Health by AIG
Author: Teladoc Health International

Description

Meet the Smart Health app. It brings together your physical health, mental wellbeing and lifestyle support - all under one roof. And it will be around for you and the people who matter to you, whenever you need it.
If you’re an AIG policyholder or get our insurance through work, Smart Health is free for you, your partner and children up to age 21. So use it as much as you need from wherever you are, whether that's now or in the future.
FREQUENTLY ASKED QUESTIONS:
1. Can I use the Smart Health app? If you’re currently an AIG customer or you get AIG insurance through your employer, then you’re good to go.
2. How do I get started? You’ll need to complete a secure, one-time ID check before using the Smart Health service for the first time. It’s a simple, quick, and easy process to follow – all in line with Care Quality Commission guidelines. Make sure you have your passport or driving licence to hand, as well as your policy number or scheme code (you get this from your employer).
3. How often can I use Smart Health? As many times as you need - there’s no limits on usage.

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Smart Health by AIG FAQ

Is Smart Health by AIG free?

Yes, Smart Health by AIG is completely free and it doesn't have any in-app purchases or subscriptions.
Is Smart Health by AIG legit?

⚠️ The Smart Health by AIG app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

Thanks for the vote
How much does Smart Health by AIG cost?

Smart Health by AIG is free.
What is Smart Health by AIG revenue?

To get estimated revenue of Smart Health by AIG app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

App is not rated in France yet.

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Ratings History

Smart Health by AIG Reviews

Registration

Hi I am trying to register, however when I get to the language box, it does not offer a drop down choice. I can’t therefore continue. Any help appreciated. Many thanks

Unable to register

Got to the point where it asks my language but there are no options to select. However cannot proceed further until field is completed!

No set up email sent, tried twice, checked all mail folders

Have given up on this app, all details correctly filled in, they say set up email sent, but it doesn’t appear.

Client code not available error

Hi can someone advise how to correct this error? Thanks

Fix your website

Your website doesn’t allow me to create account as unable to tick T&C box.

Outstanding service from Aig

After reading some of these reviews I feel compelled to write one. I honestly never write reviews! I had no issues installing the App but furthermore at a time when we can’t contact our family GP due to the bank holiday and late at night the assistance from Smart health was very much appreciated. The Doctor called my wife back within 10 minutes of the request and spent a good amount of time answering questions and reassuring us. He also offered to forward notes to our GP to arrange a blood test. The App requires a little time to set up but my advice would be to do that now while you don’t require the service so the verification is complete ready in case you ever need to use it. My Aig life insurance was competitively priced against competitors but having this private healthcare add on is invaluable to my wife, kids & I.

Can’t Agree To Terms

When I open the app on my iPhone, it tells me that I have to agree to two sets of terms and conditions. No matter where on the line I click (even in the check box) it just opens the terms document but doesn’t allow me to check the box. Because of this, the app is unusable for me.

Do not use

App always shows that the mobile device has been blocked. Bit pointless if you need to book an appointment and the app shows that.

Simply doesn’t work

This was provided as part of my new life insurance policy with AIG but I’ve tried every permutation of logging in and it doesn’t recognise my credentials. Ironically, struggling with this app is bad for your health. Delete.

Poor service

Got an emergency prescription from here to deal with severe pain, they promised me next day delivery but it’s not going to arrive for 3 days. Completely pointless, I should have just gone to NHS walk-in centre yesterday.

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