---
title: "Smart Start Client Portal - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Smart Start now offers a convenient, easy-to-use app that allows you to create or manage your alcohol monitoring account directly from your phone! Make a payment, purchase an unlock code, find a servi"
---

# Smart Start Client Portal — United States
> Smart Start Account Management

![Smart Start Client Portal App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e9/ce/61/e9ce615a-1636-319f-f5d9-97247e28e3b4/AppIcon-1x_U007emarketing-0-11-0-0-85-220-0.png/434x0w.png)

**Developer:** [1A Smart Start](https://apptail.io/developer/1a-smart-start-nrue) (Canada)
**Category:** Business
**Rating:** 2.0/5 (110 ratings)
**Price:** Free
**Bundle ID:** com.smartstartinc.clientportal.US
**Store:** Apple App Store
**Country:** United States
**Version:** 5.0.2 (released 2026-02-16)
**Original Release:** 2019-02-06
**Languages:** French, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1365215627)
**AppTail Page:** [https://apptail.io/app/smart-start-client-portal-KMIh/united-states](https://apptail.io/app/smart-start-client-portal-KMIh/united-states)

## Smart Start Client Portal Description
Smart Start now offers a convenient, easy-to-use app that allows you to create or manage your alcohol monitoring account directly from your phone! Make a payment, purchase an unlock code, find a service center nearby, or even become a Smart Start client in minutes. Whether you use the Ignition Interlock Device or the SMART Mobile device, you can manage your account right from the app.


Existing Clients

Stay in control of all of your accounts from anywhere! With the full range of account management tools, the Smart Start Client Portal makes it easy to stay on top of your alcohol monitoring account and your continued success with your device.

•Make a payment
•Add or delete payment methods
•View payment history
•Purchase an unlock code
•Manage auto payment
•Add a note to your account
•Upload documents to your account
•Update account/profile information
•Receive account notifications
•Manage communication preferences (newsletters, special offers, updates, etc.)
•Add additional accounts (Ignition Interlock, SMART Mobile)
 

New Clients

Not a Smart Start client? The Client Portal app makes it easy to enroll and can even save you time at your installation appointment! Using the app, you can schedule an installation appointment, fill out any required forms, upload any required documents, and even review the training material all before your appointment!

•Select a date and time for the installation
•Pick a convenient installation location
•Set up installation appointment reminders via email, text or phone
•Upload required documents
•Watch helpful training videos

## Smart Start Client Portal Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/0e/09/4e/0e094ea2-425a-0d48-c12b-a46c4c0990c8/ff4a8805-d82d-4ee3-823a-a856d9611deb_02-Login-6-5.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/5b/31/30/5b313009-c189-4619-fc12-2cea46ba9995/d6f0ff1e-7659-49be-9c30-881315cfacd6_04-IID-Dashboard-6-5.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/66/9d/0c/669d0c9f-4582-0411-28d8-3a7b439c0198/f6d667a8-aa25-40c6-b722-bed1a0b11da0_15-Autopay-Setup-6-5.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/57/1b/5b/571b5b3f-b010-a9da-f2af-462d1b2e62f7/5ed8538f-860a-4fd1-a2f1-e0123e7b023e_16-Payment-Review-6-5.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/55/62/49/556249b3-fa6c-afe9-a017-57736aa3d6f6/36a1a604-db7f-4c93-b37f-40d38bd4c1a0_17-Profile-Comm-Pref-6-5.png/1284x2778.png)

## Smart Start Client Portal Rating Breakdown in United States
- 5 stars: 22 (20%)
- 4 stars: 2 (2%)
- 3 stars: 6 (5%)
- 2 stars: 6 (5%)
- 1 stars: 74 (67%)

## Smart Start Client Portal Reviews in United States

### *---- "Worst"
False Violations, device never works properly. Balance due isn’t correct on the client portal. customer service is no help
-- shdkfnskwn, 2026-05-20

### *---- "Worse company EVER"
Please look else where when it comes to this. You will regret servicing with this company. They are money hungry and careless. They give out faulty devices and charge you when it’s their fault in the first place then doesn’t give you your money back when proved they are at fault. Save your pockets & yourself the HUGE headache
-- L0llexii, 2026-02-04

### *---- "If you have too, find another company."
I have had this thing on for over 6 months & the first month was terrible. I had to get it serviced 4 times all at my expense & even the guy who does the recalibration is fed up so much he wants to stop doing them. This company costs me so much money & time not to mention the tow fees I had to chose this over groceries or necessities. There were times I had to tow my car despite being up to date with my payments. It’s super frustrating to say the least. PLEASE GO FOR ANY OTHER COMPANY.
-- Serene Laughter, 2025-11-26

### *---- "Does not let me test"
Does not detect face with new IOS 26 update on iPhone.
-- Trashier!!!!!!, 2025-09-16

### *---- "SCAMMMMMM"
SCAMMMMM DO NOT USE THIS TAKE THE 2 STARS IN TO ACCOUNT
-- D.Money07, 2025-09-09

### *---- "Absolute scammers"
If you’re ever in a position where you need to get a handheld device or one installed in your car. DO NOT use smart start as your vendor. Terrible people that know they’re scamming people. When I was first looking at these reviews I thought, oh can’t be that bad. It is that bad, never again.
-- qmt14, 2025-09-03

### *---- "This Company is Terrible"
The customer service is horrible. Absolutely atrocious. They refuse to refund anything that they should. They charge ridiculous amounts that are essentially predatory.
-- Rob Hannaman, 2025-08-14

### *---- "Worst customer service"
Actually got this breathalyzer installed on my vehicle because I fell asleep driving my vehicle and had Percocet in my blood. Not sure why he gave me a breathalyzer for driving on opioids

Got this installed and no one told me how to use it in terms of if you let it idle and don't blow into it. It counts as a strike. And if you get five strikes you get locked out and then you have to pay for the code and it's only good for six hours.. When you call it takes about an hour to get someone on the phone. 

When you search Google for location, locations half of the SmartStart locations are not even open. They charge you around $130 just to calibrate every month. It's absolutely ridiculous and then you have to blow into it every 30 to 45 minutes while you're driving.. I'm pretty healthy and when I blow into it sometimes I feel like passing out because you have to buzz your lips while you're blowing into the device.

I guarantee you the old CEO of this company knew somebody in Texas department of transportation or whatever state and they get cut of the profits. What a scam.
-- jayzosx, 2025-07-15

### *---- "Unprofessional customer feedback"
Why would I need a comprehensive lesson on using the 3 buttons that work and the 16 that don’t. Again no transparency, no way to accurately track the balance, and no competent person to easily talk to.
-- Cbjfacbjf, 2025-05-31

### *---- "Bad"
App won’t let me enroll and customer service number doesn’t even ring it just hangs up.
-- Yvette530, 2025-03-04

[View all Smart Start Client Portal reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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