Smarter 3.0

Got the fridge cam for Xmas - tested it for a few months now, got to says this is the most useless smart appliance I got. The connection process was an absolute nightmare - problems putting a Wi-Fi device in a metal fridge that closely resembles a faraday cage is kinda self explanatory. The nice thing is that the app has a dedicated button for this - if you click the button and enter your address - it sends a automatically generated mail, asking for a Wi-Fi extender. Which was promptly shipped from Amazon to my address (I live in Norway btw)- the Wi-Fi extender came with US power connection which of course doesn’t work in Norway. After buying an adapter in my local hardware store I installed the Wi-Fi extender. After testing different placements for set extender, I ended up placing the dammed device with an extension chord on top of the fridge - which was the only place the Wi-Fi extender was able to communicate with the camera - still the connection is rated poor in the app. Now I have the joy of slower Wi-Fi in general due to latency of Wi-Fi extender - Now to the functionality of the device it self. First you have to calibrate the camera , that is finding a position so that it captures the best view of your fridge - we have one the double door type of fridge - which the setup has no option for- this procedure I had to repeat maybe 8 times due to timeout because of the poor connection. The camera is placed in a small flexible grip that is attached with strong tape to the fridge - the placement is very exposed - Sometimes it takes a picture , usually with a pair of hands in front of the camera - not great for interpreting what you have inside your fridge - but I kinda see it could be useful - what I find interesting is that the pictures that are displayed on the app are so few- days apart- but that damned camera flashes every time I open the fridge. The app also scan products you put into the fridge - but this only supports products bought at Tesco - which doesn’t exist in Norway- I cannot speak for the other smart devices connected to this app- But the fridge cam is not worth the carbon footprint- buy something else with your hard earned currency. Yours Sincerely J

The connection to the different appliances is a real hazzle, and the kettle tend to disconect without any apparent reason.

Still waiting for a one-click option when opening the app.

The minimum number of cups is 4. Why can I not make only one cup?

Bare in mind that this coffee machine is not a crème de la crème. It’s a good concept however it lacks support from Smarter and updates. I’ve never seen a new feature added to the app and we have been using both the Kettle and coffee machine for years now. When I’ve asked a question I’ve never had it answered. There is a lot of FAQs but it won’t cover all the questions you get for example “how to recalibrate the water lever in the coffee machine”. The app does work and so does asking Google or Siri. The keep warm feature is amazing and being able to open the app and turn the kettle on whilst brushing your teeth saves a lot of time. This is a great product for people who want to save time and or like their technology. The alarm setting never really worked for me, it would be nicer if it linked to your actual alarm and worked. The welcome home feature is cool but would be better if it could be optionally automated so when you get home the kettle turns on. You won’t be dissatisfied/disappointed with these products. Just remember it’s a lot of tech to go wrong and it often does, the kettle must be kept descaled too. Despite all what I’ve said, we still love out smarter products.

I can’t get the app to see the kettle on the base. I’ve followed all the instructions including splitting my WiFi to ensure it’s on a 2.4Ghz connection and setting the channel to 11 or less. I’ve tried reconnecting the kettle multiple times including right on top of the router. The light on the bottom is not flashing so it’s connected. But app thinks the kettle is not on the base. I tried raising a ticket via the app but its immediately been deleted with no response. Will probably return.

The app features are much more convenient than I expected. Can see how much water is in my kettle, set it to boil when I wake up and even via Alexa. I’ve noticed the difference in my teas and coffees by adjusting the temp settings for what’s recommended. Overall a very clean and user friendly app.

Much improved feature now working very well

Worked decently enough for about 3 months. Never worked since. The calibration for water level is awful and to be honest filling up a normal kettle and boiling it was easier and quicker. 1 star because it’s reliability is shocking and the app is crap. Cheers

I can not used my iKettle 2.0!!!! Thank you so much, I can put my kettle in to the bin!!! From Hungary