--- title: "SmartHQ - Reviews, Revenue and Downloads in New Zealand | Apple App Store" description: "SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REM" --- # SmartHQ — New Zealand ![SmartHQ App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b9/84/06/b9840605-8e9d-cdd6-8006-3d67ce9b4d14/AppIcon-0-0-1x_U007emarketing-0-8-0-sRGB-85-220.png/434x0w.png) **Developer:** [HAIER US APPLIANCE SOLUTIONS](https://apptail.io/developer/haier-us-appliance-solutions-mOi) **Category:** Lifestyle **Rating:** 4.2/5 (455 ratings) **Price:** Free **Bundle ID:** com.ge.ios.kitchen **Store:** Apple App Store **Country:** New Zealand **Version:** 116.2 (released 2026-06-12) **Original Release:** 2015-06-06 **Languages:** English, Spanish, Italian **App Store Link:** [Download on Apple App Store](https://apps.apple.com/nz/app/app/id992883749) **AppTail Page:** [https://apptail.io/app/smarthq-qTg/new-zealand](https://apptail.io/app/smarthq-qTg/new-zealand) ## SmartHQ Description SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode). ## SmartHQ Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/94/93/4e/94934e88-6583-ebce-fdc5-bcc26e9ae999/DashboardScreen.png/2064x2752.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/da/b5/e3/dab5e3c5-3fe0-f3b5-0198-f74629bbcd8d/BottomFreezerRefrigeratorScreen.png/2048x2732.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a5/c7/7e/a5c77ec6-4898-c5dc-d7a5-34f22828b452/OpalControlScreen.png/2048x2732.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/dc/e8/9f/dce89f27-dc0d-d110-90ea-561eb90b76ea/WasherControlScreen.png/2048x2732.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/1f/07/83/1f078320-61c7-2e7a-8956-594e2662944c/RecipesExploreTab.png/2048x2732.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ff/43/1a/ff431a47-5f97-c2a5-9d60-60d97d3ce989/PictureToRecipeScreen.png/2048x2732.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ee/31/be/ee31bedc-23c8-b719-168f-b004f6a5ea19/ShoppingListScreen.png/2048x2732.png) - [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/00/28/f6/0028f642-5a61-ae3b-3683-94949e6c855e/ShoppingListAddScreen.png/2048x2732.png) - [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c3/41/69/c3416973-bd04-2a91-bbb8-b1b2d514f8d5/EcoBalanceScreen.png/2048x2732.png) - [Screenshot 10](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/63/31/f3/6331f305-178f-90af-aa8a-f1bcc8f88915/ScheduleServiceScreen.png/2048x2732.png) ## SmartHQ Rating Breakdown in New Zealand - 5 stars: 312 (69%) - 4 stars: 47 (10%) - 3 stars: 32 (7%) - 2 stars: 14 (3%) - 1 stars: 50 (11%) ## SmartHQ Reviews in New Zealand ### *---- "Notifications great - when they work" The notifications stopped working and cannot make them work again -- PeteS_NZ, 2025-01-03 ### *---- "Cannot create an account. Useless" To be able to use the app, first thing is to create an account. And the app fail/has a bug on doing that. Useless until this is addressed. -- BBaptistella, 2024-10-12 ### **--- "Stupid functionality" Remote access to dryer/washer is only available if you press and hold two buttons on your machine first, and it needs to be activated every time you want remote control. I just don’t understand why anyone would consider that practical. There’s also a lack of detail, such as time remaining. Really rubbish. -- daisyross399, 2024-08-28 ### *---- "Dumbed down my dryer" This app asked me to update software for my f&p dryer, which I did, now my dryer wont tell me how much time remains on the app. WARNING: Don’t ever do an appliance update using this. Disappointed! -- HotHula, 2024-08-22 ### *---- "Cannot connect dryer and wifi" As others have said in the past couple of reviews, it is not possible to hit the next button in the app once your phone is connected to the wifi network generated by the appliance (in my case a dryer). I just installed the update that came out yesterday and still have the exact same issue. The patch notes mention something about a wifi connection but the issue is not resolved for me. -- NickReviewsThings, 2024-07-20 ### *---- "Cannot hit “Next” button after entering WIFI details" Tried connecting brand new fridge and dishwasher but neither of them will let me hit the “next” button after joining the local machine WIFI as the app instructs. Will not auto find either unit despite following instructions. Have uninstalled/reinstalled and power cycled both appliances but still no good. Poor form to advertise smart appliances that are anything but. -- Sarn89, 2024-07-12 ### *---- "Bugged" Can’t push next button when connecting to appliances wifi from my phone -- lilitlkthrh, 2024-07-01 ### ***-- "Lacking custom sound notification" Be good to be able to have a custom sound notification as opposed to the default phone sound notification -- Sounds be good, 2024-06-07 ### *---- "Bugged App" Can’t get past the sign up. Fill out all the details add my password and agree to the Ts&Cs and then it jumps back to select country and says try again later. Useless. -- Longwhiteclouder, 2024-05-09 ### *---- "Aircon application" What a bunch of idiots I wish they’d stop upgrading something that needs to be very simple and now it’s completely broken Finally fixed it up to 2 1/2 weeks not cool guys -- oucdidydodisitstiztk, 2023-11-22 ### *---- "Privacy? Broken for new F&P dishwashers" Bought a new dishwasher (Fisher & Paykel) today got it home, set it up and followed the instructions to install the app. Now I write iOS Apps for a living so I know how things work under the hood. Before I wrote iOS Apps I specialised in routers and computer networks. 30 years I've been a developer for. So when this App tells me it MUST know my location for it to be able to operate I beg to differ. I've already been through a sign up process where I had to state my country of residence, twice. That's all any company should need to know about me to be able to make a home appliance smart and connected. So I have serious privacy concerns to start with here. Then there's adding my new dishwasher to the app after I gave in and allowed it my location (not accurate one). I can't add it. It looks like a software bug on the page telling you to change your iPhone's WiFi to the WiFi network your dishwasher creates. I do as asked, connect the phone and return to the page. The black "Next" button is now no longer shaded out but dark and beckoning to be pressed. But press away as much as you like the button doesn't work. Perhaps forget to setEnable: on the UIButton chaps? That's where I'd start looking. I wish Apple would clamp down harder on these location demanding antics because there's just no need for it. So that's a shame, I'll delete the app for now and maybe come back to it. If I've got spare time I might reverse engineering my dishwashers protocols over WiFi and write my own App for it. One that doesn't make me give away my location so that Haier sends the boys round to "sort me out". -- Seoras, 2023-11-14 ### ***-- "Notifications don’t send" Update: notifications are now arriving on my device. Thank you!! This app could be great but needs a bit of work. First up - notifications don’t send on ios17. I can see them in the app notification history but they never land on my phone. Have triple checked all settings, deleted and reinstalled, but no go. Doesn’t look like background app refresh works either, my appliances refresh upon opening only. And as another reviewer has said, you have to enable remote use on the device before controlling it remotely. Different appliances have different specs - with my dryer I can see cycle history but no cycle history with dish drawer. -- Rebby_NZ, 2023-10-04 ### *---- "Dumb" It’s stupid that to remote control appliances, you need to turn them on manually and allow them to connect each time. What is the point in being able to control your washer, dryer, dish drawers etc if you have to physically manipulate them each time beforehand. -- dan180360, 2023-07-10 ### *---- "Connection issues" After following all the instructions you get stuck when you go to enter the password for the dishwasher. The App crashes and sends you back to the start. Tried the scan function with the dishwasher is various states and it can’t find it. -- Extreme100, 2023-06-17 ### ***-- "App" App is not user friendly. -- mg08121984, 2023-05-18 ### **--- "Not user friendly with almost zero features" This app is easy enough to set up, but when connected with the latest Fisher and Paykel washer and dryer you have to preplan that you’re wanting to turn it on, and only by activating “remote start” every single time can you use the wifi start stop features. Additionally you cannot change mode from the app, there’s no Apple Home Kit support and seems to be no way to allow the functionality to be used by additional members of the household as a result. Don’t waste your money on compatible machines until they sort out these basic features. -- Hrjp, 2023-03-31 ### ***** "Notifications on watch is great" Who knew a simple notification that washing has finished arriving on my watch would bring a little bit of joy! Simple thing but works for me. -- gumbootK99, 2023-02-17 ### **--- "Turn for the worse" It’s always been an ordinary app, but I’ve liked it for the notifications I get to tell me when the washer and dryer cycles have finished. However, recently it’s changed to notify me 5mins before the end of the cycle as well as at the end. I really don’t need both, but there’s no obvious way to change the notification settings like there is in any other app. Why the developer thinks I need to be interrupted to let me know something is going to happen soon is beyond me. -- Nickdcnz, 2023-01-26 ### *---- "Sign in required" You have to provide an unnecessary amount of personal information just to be able to control the AC from your phone no thanks I’ll stick with the supplied remote until I find another app -- Ivor ( alarm installer), 2022-08-05 ### ***** "Automation 😁" The automation it allows for the Hiaer heat pump is brilliant. Able to set schedules to turn on and turn off as required depending on the season. I assume it would be just as good with other smart devices as well. -- Motoadv, 2022-07-04 [View all SmartHQ reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## SmartHQ Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Free | New Zealand | Lifestyle | #25 | | Top Free | United States | Lifestyle | #59 | | Top Free | Australia | Lifestyle | #60 | | Top Free | Canada | Lifestyle | #205 | | Top Free | New Zealand | Overall | #363 | | Top Free | Mexico | Lifestyle | #484 | ## SmartHQ Discovered Keywords - smarthq - haier - haier ac ## Apps Similar to SmartHQ - [Lutron App](https://apptail.io/app/lutron-app-BhG/new-zealand) - [B-hyve](https://apptail.io/app/b-hyve-pIG/new-zealand) - [Schlage Home](https://apptail.io/app/schlage-home-QNH/new-zealand) - [ecobee](https://apptail.io/app/ecobee-LiN/new-zealand) - [Level Home](https://apptail.io/app/level-home-CtS/new-zealand) - [iAquaLink](https://apptail.io/app/iaqualink-cVT/new-zealand) - [Trane® Home](https://apptail.io/app/trane-home-dVT/new-zealand) - [PowerView](https://apptail.io/app/powerview-zXT/new-zealand) - [Rachio](https://apptail.io/app/rachio-FXT/new-zealand) - [myQ Garage & Access Control](https://apptail.io/app/myq-garage-access-control-rHW/new-zealand) ## SmartHQ Available In - [United States](https://apptail.io/app/smarthq-qTg/united-states) - [Canada](https://apptail.io/app/smarthq-qTg/canada) - [Australia](https://apptail.io/app/smarthq-qTg/australia) - [New Zealand](https://apptail.io/app/smarthq-qTg/new-zealand) - [United Kingdom](https://apptail.io/app/smarthq-qTg/united-kingdom) - [Mexico](https://apptail.io/app/smarthq-qTg/mexico) - [Dominican Republic](https://apptail.io/app/smarthq-qTg/dominican-republic) - [Singapore](https://apptail.io/app/smarthq-qTg/singapore) - [Ecuador](https://apptail.io/app/smarthq-qTg/ecuador) - [Colombia](https://apptail.io/app/smarthq-qTg/colombia) - [Germany](https://apptail.io/app/smarthq-qTg/germany) - [Ireland](https://apptail.io/app/smarthq-qTg/ireland) - [Netherlands](https://apptail.io/app/smarthq-qTg/netherlands) - [Spain](https://apptail.io/app/smarthq-qTg/spain) - [Belgium](https://apptail.io/app/smarthq-qTg/belgium) - [Denmark](https://apptail.io/app/smarthq-qTg/denmark) - [Bermuda](https://apptail.io/app/smarthq-qTg/bermuda) - [Panama](https://apptail.io/app/smarthq-qTg/panama) - [Italy](https://apptail.io/app/smarthq-qTg/italy) - [Peru](https://apptail.io/app/smarthq-qTg/peru) - [Sweden](https://apptail.io/app/smarthq-qTg/sweden) - [Argentina](https://apptail.io/app/smarthq-qTg/argentina) - [Poland](https://apptail.io/app/smarthq-qTg/poland) - [Austria](https://apptail.io/app/smarthq-qTg/austria) - [Finland](https://apptail.io/app/smarthq-qTg/finland) - [Chile](https://apptail.io/app/smarthq-qTg/chile) - [Luxembourg](https://apptail.io/app/smarthq-qTg/luxembourg) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*