SmartHQ - Reviews, Revenue and Downloads - Apple App Store

Description

SmartHQ: Your Connected Home Command Center
Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app.

KEY FEATURES:
• REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience.
• VOICE INTEGRATION – Use your voice to manage your appliances with Amazon Alexa and Google Assistant.
• STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates.
• SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available.
• PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new modes for your appliances.
• MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices.
• ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes.
• CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support.
• GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions.
• PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues.
• SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information.

*Note: Features may vary depending on your appliance model and country of residence.

REMOTE CONTROL REQUIREMENTS:
Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType

OPTIONAL APP PERMISSIONS:
• Wi-Fi, and Bluetooth/BLE
- Used for commissioning nearby appliances.
• Notifications
- Used for product updates and status notifications.
• Camera/Media Files
- Used for Flavorly Picture to Recipe feature.
- To scan QR codes to add appliances.
- To scan product barcodes and provide recipes.
• Precise Location
- Used for enabling Automation feature (i.e. Home/Away mode).

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Screenshots

User Rating

4.55 out of 5

39,958 ratings in United States

5 star

32,205

4 star

3,184

3 star

1,284

2 star

759

1 star

2,526

Ratings History

Reviews

Mik

Good

Awesome Appliance

I truly love my Washer it’s awesome in every way . I wish I would have known about this way beforehand re a year ago when I purchased it. I would have purchased way ahead of time. It’s Superb

Don’t waste your time.

Not only is the app junk the product is junk as well.

Washer Dryer combo

Works great I absolutely love it

Won’t connect to SmartHQ Cloud

Tried it twice already, I’m not putting all of the codes in over and over again. Garbage

Sign in problem

No mater how hard I try I can not sign into this APP I’ve deleted it and reinstalled it several times need help or fix it so we can use the products. PLEASE

Garbage

Setup sends you in endless loops. Want to add an appliance with the model number and serial number? The app will just dump you back to the default “Add Appliance” screen. My appliance is already configured on my network. Why won’t the app find it? Beats me, but I work in IT so none of this is new to me. They couldn’t have made this more frustrating if they tried.

12k BTU AC

Lost manual control of Window AC..Called customer service twice.. after waiting 8 minutes and 10 minutes each time.. both times were hung up on and no one has called back in an hours time.. Do better customer service or are you only concerned about selling your appliances..

This app is HORRIBLE

I own the GE Opal ice maker. When we got it 6 months ago I connected it to wifi via the app and set up a schedule. I noticed a week or so ago that it was not on the schedule anymore (making ice overnight) so I went to the app and there was no record of my appliance in my account. I tried to set it up again and it couldn’t find it, so I went and stood next to it and still nothing. So I chose manual setup and it was asking me for info on the back of my machine. So I move stuff so I can pull the thing out and nope, the info it’s asking for is not on the back of my machine. So I go to the internet. Find out I need to hold down 2 buttons to initiate wifi connectivity. Do that and try again. It find my appliance and starts the connection process. And 5x in a row it has timed itself out on the “one more moment while we finish setting up your appliance” or whatever it says. And no, it’s not my wifi, I just did a speed test and my speed is 258 mbps. It finds the appliance and connects to my wifi no problem, but cannot seem to finish setup. Which is INSANE for an over $500 countertop appliance that you can only control through the app.

character error

the character is ??????? in my device.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	United States Lifestyle	61
Top Free	New Zealand Lifestyle	61
Top Free	Australia Lifestyle	124
Top Free	Canada Lifestyle	187

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