--- title: "SmartHQ Service - Reviews, Revenue and Downloads in United States | Apple App Store" description: "SmartHQ Service A Tool for GE Appliance Service Technicians Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specifi" --- # SmartHQ Service — United States ![SmartHQ Service App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/0a/ff/03/0aff03da-a2e6-1ae5-aa5b-df39270d8dbd/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/400x400bb.png) **Developer:** [HAIER US APPLIANCE SOLUTIONS](https://apptail.io/developer/haier-us-appliance-solutions-mOi) **Category:** Productivity **Rating:** 3.3/5 (15 ratings) **Price:** Free **Bundle ID:** com.ge.newfi.mobile **Store:** Apple App Store **Country:** United States **Version:** 2.1.1000 (released 2026-09-21) **Original Release:** 2017-10-17 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1253025464) **AppTail Page:** [https://apptail.io/app/smarthq-service-PHXb/united-states](https://apptail.io/app/smarthq-service-PHXb/united-states) ## SmartHQ Service Description SmartHQ Service A Tool for GE Appliance Service Technicians Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry! For any inquiries or questions, please reach out to smarthqpro.support@geappliances.com. SmartHQ Service Features • Software Update Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer. • Data Logger Comprehensive view of recorded diagnostics data of the connected appliance. • Document Search User-friendly "Google-like" search of the GEA service document database. • OneParts Search Offers an exploded view of drawings of sub-systems of GE appliances. • Parts Purchase Designed to simplify the search and ordering of genuine GE parts. • Service Website Direct access to the GEA service website, without additional login. • Product Overview Offers a high-level consumer-oriented overview of the applicable GE appliance. • Fault Codes and Alerts The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance. • Component Control Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality. • SharedData Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician. • Appliance Service History Comprehensive access to historical service data of previously repaired appliances. For any inquiries or questions, please reach out to smarthqpro.support@geappliances.com. ## SmartHQ Service Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/26/81/0b/26810b0c-a0eb-eb4e-3966-bf64ce069d5b/6af6c819-d0b0-412b-af61-0feaac80d621_ProductOverview-6.5.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ef/12/4c/ef124c5c-0ff2-4e68-482b-2a7cff319bfc/02cd50e2-5786-455f-a442-32c3bf6ead80_FirmwareUpdate-6.5.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/d1/2e/cf/d12ecf65-61a9-1172-4efa-17ac89a8a065/5762db56-9c7a-42c7-81f6-b92c563fa261_OperateLoads-6.5.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d8/95/72/d8957289-5d2d-8ec3-8ac7-5c39c6d860d5/c0a0307d-9dc8-4b39-a9eb-100dc59c751f_DiagnosticTest-6.5.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/8e/0c/02/8e0c0214-8120-f8fb-2300-48428a74b90c/5b6e9ab3-b46e-4f5f-81d7-5738ead116dd_CH-6.5.png/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/95/50/fa/9550fa04-c84e-c9ba-46bc-1cd0137089fe/8306bd12-ac30-46dd-8553-b0966ff45274_ONePARTS-6.5.PNG/1242x2688.png) ## SmartHQ Service Rating Breakdown in United States - 5 stars: 8 (53%) - 4 stars: 0 (0%) - 3 stars: 1 (7%) - 2 stars: 0 (0%) - 1 stars: 6 (40%) ## SmartHQ Service Reviews in United States ### ***** "Unable to register new mobile phone" My SmartHQ was working fine until I purchased my new mobile phone using the same phone number, when I go to log in it says device not registered and when I log into the portal I’m unable to gain access to my technician information. You can’t call anyone you can only send an email and receive an automated response which does not address my unique issue. This is not good for a service that I’m paying $600 a year for. So I have no choice but to cancel my subscription, and I didn’t receive a confirmation for that. Hopefully this can be resolved so that I can resume using my SmartHQ again. I have renewed confidence once again in GE smart Hq. The problem has been resolved :) -- Gingersbread75, 2025-05-20 ### ***** "Couldn’t operate without SmartHQ" Had a slight issue with an update, and GE/SmartHQ was on it with the quickness. It helps up look and operate as a professional appliance repair company! -JT Absolute Best Appliance -- JT F., 2024-01-17 ### *---- "Bad service" It is impossible to reach the support service. They've been trying to activate my account for a month now. Waste of money ! Do not waste your time and money on this device and this company! -- Andrei Borisov, 2023-03-31 ### ***** "Update" Update. After the recent update it was crashing. Was fixed with most recent update. Thanks -- Jraww22, 2023-01-17 ### ***-- "As always updates kill functionality" How it’s possible that after update I can’t use one parts? Only iPad, but I don’t have iPad, why I should to buy iPad to use this app if I was able to use it all the time on my iPhone. -- gorel2, 2023-01-17 [View all SmartHQ Service reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## SmartHQ Service Discovered Keywords - smart hq app - ge dryer - smarthq service ## Apps Similar to SmartHQ Service - [Mobile Facilities by RealPage](https://apptail.io/app/mobile-facilities-by-realpage-YRH/united-states) - [Dispatch Field](https://apptail.io/app/dispatch-field-DKK/united-states) - [Allegion ENGAGE](https://apptail.io/app/allegion-engage-uQQ/united-states) - [Dispatch Manager](https://apptail.io/app/dispatch-manager-ZGdb/united-states) - [measureQuick HVAC](https://apptail.io/app/measurequick-hvac-mLdb/united-states) - [TeamViewer Assist AR (Pilot)](https://apptail.io/app/teamviewer-assist-ar-pilot-tveb/united-states) - [My Walkabout](https://apptail.io/app/my-walkabout-JHXb/united-states) - [Technician Service Tool](https://apptail.io/app/technician-service-tool-vbYb/united-states) - [PocketScan V2](https://apptail.io/app/pocketscan-v2-wbYb/united-states) - [Tech Assist](https://apptail.io/app/tech-assist-CWIm/united-states) ## SmartHQ Service Available In - [United States](https://apptail.io/app/smarthq-service-PHXb/united-states) - [Bermuda](https://apptail.io/app/smarthq-service-PHXb/bermuda) - [Canada](https://apptail.io/app/smarthq-service-PHXb/canada) - [Mexico](https://apptail.io/app/smarthq-service-PHXb/mexico) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*