SmartSuite App

Having evaluated SmartSuite, I transitioned my small business from Airtable to SmartSuite, which has been the best thing I have ever done! The transition has been smooth (yet I wish that the planned auto-import from Airtable facility on which SS is currently working, and should be available soon, was already available for my transition as mapping each field is tedious). Nevertheless, once my databases were transitioned into SS solutions, the true joy of using SS became abundantly evident. It is incredibly easy to use with amazingly comprehensive help facility providing guidance with examples and syntax for every step of every action undertaken in working with your data. SS roadmap indicates that many of the “would like” features are in the pipeline or planned for near future implementation - which is amazing for such a new service provider. All the features that I made use of in Airtable, with the exception of one (which is currently planned by SS), is more than adequately available in SS and much easier to use. The ability to dynamically link databases/solutions, which is a huge cumbersome drawback in Airtable, is one of the best and most useful features of SmartSuite. Also the ability to use ChatGPT built in within a Smart Documents for each record in your solution is amazing - a feature of which I make tremendous use. The online support team has been the best I have ever experienced (even before I became a paid up subscriber). Their response on simple and more complex queries have been prompt, comprehensive, incredibly well documented and hugely helpful. Truly amazing! Best move I have ever made!

I thought this app would be my rescue from Airtable after their terrible attitude towards customers seen in recent changes to their business model. On paper, smart suite was an exciting alternative that offered more for less. But on mobile devices, my primary use case, it’s been too unreliable. I was willing to put up with forms jumping across the screen and losing my inputs right before I saved them, but now after being locked out and completely unable to access my documents, I’m convinced I simply cannot rely on the service. Today, I was logged out on all devices for some reason. Signing in with my Apple ID was simple enough on my phone, but even after restarting both the app and my iPad, I was told on every attempt that my credentials were incorrect - though, again, being identical to those I used successfully on another device.

I don’t know why but since the last Apple update it keeps crashing. Won’t let me send support ticket unless I use Apple mail. 🤦‍♀️

This app has so much potential. Just give us widgets and Siri Shortcuts!

I download the app and then it goes straight to a screen that says No workspace is present. When I tap, login to another workspace it says there is a server error.

Looking for a work-management solution like this. SmartSuite seems to have so many great features, but within 20 minutes on iPad…so many bugs: fields not saving, Solution settings not saving, SmartDoc editor not displaying when clicking into it, assigned to selections not saving. I will try again & update if anything changes, but these many bugs make this a dealbreaker.

All the best features of different products rolled into one!

I would give this app five stars if it was possible to: Use the iOS share-to menu to add content. I can easily share content and URL to Notion and Clickup and Airtable. Have a fully private solution. Right now the administrator can see everything. I like keeping everything in one place. OR AT LEAST BE ABLE TO: Switch to my personal account in the app- have it possible to add more than one account

This application is perfect for my agricultural research work. I always have my work with me in the office or in the field. I have realtime data to discuss with a supplier. Building the solution to track my plants and follow them the next few years accurately and easily is a game changer. I have hours of time back and I can share data with anyone in a relatable way easily. The mobile app is powerful and has more functionality than others I have tried. I can do nearly everything on mobile as the desktop for my workflows. I created a forms for volunteers to input data from their phones and smart documents to input journal notes, I have photos showing progress all in one space. I didnt lose loads of time trying to learn the application as it’s pretty intuitive and there’s a robust template library to figure all the features Smart Suite has to offer as well as they are adding on new features all the time! Thank you Smart Suite Team for the great work!

Great app which is easy and intuitive to set up and doesn’t take long to learn