--- title: "SmartTub® - Reviews, Revenue and Downloads in United States | Apple App Store" description: "The SmartTub® app is your personal hot tub assistant, making you a hot tub expert. Acting as a quick reference guide, your app tailors tips, how-to videos and information based on how you use your hot" --- # SmartTub® — United States ![SmartTub® App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/6b/a3/3e/6ba33e42-f29b-0091-27a1-9f4717e2fb5d/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png) **Developer:** [Jacuzzi Brands](https://apptail.io/developer/jacuzzi-brands-sYxe) **Category:** Lifestyle **Rating:** 3.6/5 (318 ratings) **Price:** Free **Bundle ID:** com.jacuzzi.smarttub **Store:** Apple App Store **Country:** United States **Version:** 9.0.86 (released 2026-09-14) **Original Release:** 2018-02-19 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1318260634) **AppTail Page:** [https://apptail.io/app/smarttub-GaU/united-states](https://apptail.io/app/smarttub-GaU/united-states) ## SmartTub® Description The SmartTub® app is your personal hot tub assistant, making you a hot tub expert. Acting as a quick reference guide, your app tailors tips, how-to videos and information based on how you use your hot tub. Whether you're across town or in the comfort of your own home, you can relax knowing you will always be informed with the SmartTub™ System. o Enjoy easy setup -- just pair your app o Discover enhanced product knowledge and support o Master hot tub care with personalized tips and how-to videos o View energy usage estimates** o Adjust key settings, such as energy efficiency and temperature while away o Receive power outage notifications to reduce complications o Alerts you and your dealer when your hot tub needs attention o Stay connected with your dealer and 'Click for Service' Requirements * SmartTub™ hardware installed on hot tub, compatible with 2018+ Hot Tubs * SmartTub™ system uses cellular-based communication and requires cell service from our provider partner in your area. * Requires subscription beginning in second year of ownership, first year included in the price of purchase. **Estimates are based on sensor readings and are not meant to match your utility measurements, see your local utility company for specifics to your local system. ## SmartTub® Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/c2/e0/89/c2e0899c-175b-08ac-d4fa-164922e2e130/pr_source.png/1242x2688.png) ## SmartTub® Rating Breakdown in United States - 5 stars: 164 (52%) - 4 stars: 34 (11%) - 3 stars: 20 (6%) - 2 stars: 23 (7%) - 1 stars: 77 (24%) ## SmartTub® Reviews in United States ### *---- "Why is this an app" Similar to the display on the tub display panel but worse and less smart. Twice neither recognized or communicated an error or alert when the tub will not heat. Why does this app exist? -- 5gig, 2026-08-25 ### *---- "Never Works" This app is absolutely horrible. I have to log in every single time I open it, and most of the time it takes multiple attempts to do so. And now it keeps telling me my hot tub is offline…despite the screen on said hot tub showing a connection to our WiFi. I have so many free apps with no subscription costs that work a million times better than this garbage. And I swear each update makes it worse. The scheduling part of the app is incredibly confusing. I’m very close to cancelling my subscription and just using the control pad on the hot tub since that’s what I have to do most of the time anyway. When you charge as much as u do, maybe use that money to get someone who knows what they’re doing to build your app… -- SomeoneSomewhere25, 2026-08-01 ### ***-- "Wish it had more options" I have had my J13 swim spa for 2 years. Had trouble with connectivity, so I had to have an upgrade performed in order to connect to the app via WiFi. I wish there were more options to run the spa for an hour vs. 15 min., because some chemicals require the spa to run for at least an hour to circulate them. Also wish there was an option to have only one color for the lights, and not the constantly changing ones. This app is pretty basic, but I do like being able to control the spa remotely. It would also be nice to have some way to monitor my chemicals… I have a Crystal Water monitor for this purpose. -- mizanne34, 2026-07-25 ### *---- "Poor performance; poorly designed" I have to log in every time I open the application. My login times out 50% of the time. Commands sent to my tub often time out. The scheduling side is confusing at best. I can’t control my exterior lights on their own schedule (jacuzzi 3xx series). The energy usage chart is buggy and most just renders as blank. All that said. The app does work sometimes. The alerts and reminders are nice. I’m giving one star. Mostly because it’s been three years, and nothing has changed. If anything; I feel like it’s gotten worse. -- joeo73, 2026-05-06 ### **--- "Just OK" It’s nice to be able to adjust the temperature and filtration cycles. It’s a bit maddening that you can’t reset the monitor on the clear ray, water change, or filters until the time runs out. I change my water more frequently than the monitor and it’s pretty useless if you can’t reset. -- SrmChicago, 2026-04-18 ### *---- "Worst App Ever" Do not waste your money on this app. Have had it almost 6 months with our brand new swim spa and it’s worked maybe a month total. Currently it says my temp is 32 degrees F when it’s actually 95. Customers service is not help other than if I send an email complaining the app magically works for a few days until it doesn’t again. Jacuzzi bus no help either. Not worth the price paid, it’s not worth it even if it was free. Garbage. -- Barks-a-lot, 2026-03-24 ### *---- "SmartTub app not accessible for visual impaired users anymore" I downloaded the SmartTub app when I purchased my Jacuzzi hot tub. I am visually impaired and changes have been made to the app that doesn’t allow me to use it anymore. I reached out on the app for help and sent three emails but I have received no answer. Please make this app accessible again for visually impaired users. It is a inconvenient and a hassle having to depend on people to control your tub for you. -- Wyomi, 2026-03-10 ### *---- "Completely Unusable" Can’t Even Enter the Verification Code I recently bought a new Sundance Altamar 880, and the installers told me I’d be able to control my spa through the SmartTub app. Unfortunately, the app has been nothing but problems. It was missing from the App Store for a while, and now that it’s finally back, it still doesn’t work. I’ve tried signing up multiple times using three different email addresses. The app sends a verification code, but the code field doesn’t accept any input at all — tapping the numbers does nothing. I deleted and reinstalled the app three separate times and made sure to clear all data, but the issue never changed. Right now the app is completely unusable, and I can’t access any of the features I was told would come with my spa. Very disappointing for a brand‑new product. -- dvnfool, 2026-03-07 ### *---- "Chemical balance button is gone" The last update seems to have removed the button I tap to see the chemicals, like chlorine adding advice. The button is just not here anymore… now I have to measure my chemicals with a strip like a savage, canceling out the entire purpose of this app. -- PongProfessional28, 2026-03-04 ### *---- "Needs work" Apple Watch app no longer supported. Please bring it back. Have to sign in each time launching the app. Expensive yearly fee. -- jbkr8214, 2026-01-30 ### *---- "So many bugs" So many bugs, I can’t even get logged in. Text fields have errors, reset password errors, horribly designed, wrong color for input boxes. C’mon it’s 2026, just vibe code your way to a functional product! Embarrassing app for a $17,000 hot tub. -- Appadestroya, 2026-01-29 ### ***-- "Good, but c’mon!!!!" It’s works well enough but has one MAJOR flaw and hasn’t been ‘fixed’ and I’ve waited years….how can it not have timers built in?!?!? Seriously. Crazy! Can’t be that hard to add a 20 minute countdown timer NEXT TO THE TOGGLE BUTTON - every time you start a jet by hitting the ‘switch’ toggle. Each toggle gets its own timer. It’s stunning and SO FRUSTRATING that this hasn’t been addressed. -- B Rocker2, 2026-01-05 ### *---- "Doesn’t work at all" $20,000 hot tub and the app literally has never once been able to connect or manage any feature of my tub. Complete garbage -- Pad1026, 2025-11-08 ### ***-- "We like this app but it has some flaws especially for paying the price we pay for it." My swim spa somehow disconnects because I notice the Temperature drop so I check the app and have to login again. Shows it’s disconnected and then trying to connect to WiFi will show it gets connected and gives me an error. This happens all the time. My swim spa then gets cold and won’t increase at the panel. Very frustrating to pay for this service and it’s constantly logging you off and disconnecting. Similar review has same issues. We like it a lot but have nothing but issues.. -- AdventureswithM, 2025-10-21 ### ***-- "Great when connected" I love it enough to keep paying for the connection. The problem with this app is that it always ends up with the timeout and unable to authenticate again unless logging out and log in again. After so many years this issue is still NOT fixed. -- Norman_Knight, 2025-09-23 ### *---- "Flakey app for an expensive feature" I’ve used this app for years to control my hot tub. It repeatedly encounters errors communicating with the back end. Recently it can’t even log in and the support team is unable to resolve this issue. Until they fix things and get their act together do not buy this! -- craigtheguru, 2025-09-15 ### ***-- "Find the Logout screen game!" Enjoy overall functionality. We use over wifi. But, seems to lose function every time phone screen sleeps which is issue mainly because to log in one must first close a warning screen, then an error screen, then search for logout button which requires tapping user name, then name again at top of next screen, then logout, then login to resume use. -- NHsolver, 2025-08-21 ### **--- "Annual Cellular Fees Must Go!" Annual cellular costs have to go. I paid $20k for a Jacuzzi that should be able to connect to my WiFi only. No need for the added fees guys! Total bummer. -- Mad app user 7263638, 2025-07-20 ### ****- "App works" The app works, it just refuses to stay downloaded on my iPhone. Now to use it I have to go to the App Store and use it. Ridiculous. Never had an app I couldn’t download and actually had to delete to get rid of it. This one won’t stay on my phone. It deletes itself. -- rooster6424, 2025-06-27 ### ***-- "Where’s the videos?" Zero how to videos. Cool idea tho. Rating a 3 because I use it. Check or adjust the temp, jets etc. I prefer to maintenance and such myself especially of it is an easy fix. Videos would be great. My support emails go to the wrong store but now that I know: I have worked around it. -- Native Knockout, 2025-06-23 [View all SmartTub® reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## SmartTub® Discovered Keywords - hottub - smarttub ## Apps Similar to SmartTub® - [in.touch 2 edition](https://apptail.io/app/intouch-2-edition-xCj/united-states) - [Lutron RadioRA 2 + HWQS App](https://apptail.io/app/lutron-radiora-2-hwqs-app-PLT/united-states) - [PowerView](https://apptail.io/app/powerview-zXT/united-states) - [Sub-Zero Group Owner’s App](https://apptail.io/app/sub-zero-group-owners-app-AXT/united-states) - [Somfy myLink](https://apptail.io/app/somfy-mylink-BXT/united-states) - [FROG Water Care](https://apptail.io/app/frog-water-care-CaU/united-states) - [Watts® Home](https://apptail.io/app/watts-home-HaU/united-states) - [D1® SpaIQ](https://apptail.io/app/d1-spaiq-SdU/united-states) - [Sinopé Neviweb](https://apptail.io/app/sinope-neviweb-TdU/united-states) - [Sutro](https://apptail.io/app/sutro-sGVc/united-states) ## SmartTub® Available In - [United States](https://apptail.io/app/smarttub-GaU/united-states) - [Canada](https://apptail.io/app/smarttub-GaU/canada) - [United Kingdom](https://apptail.io/app/smarttub-GaU/united-kingdom) - [Australia](https://apptail.io/app/smarttub-GaU/australia) - [New Zealand](https://apptail.io/app/smarttub-GaU/new-zealand) - [France](https://apptail.io/app/smarttub-GaU/france) - [Colombia](https://apptail.io/app/smarttub-GaU/colombia) - [Denmark](https://apptail.io/app/smarttub-GaU/denmark) - [Italy](https://apptail.io/app/smarttub-GaU/italy) - [Brazil](https://apptail.io/app/smarttub-GaU/brazil) - [Argentina](https://apptail.io/app/smarttub-GaU/argentina) - [Norway](https://apptail.io/app/smarttub-GaU/norway) - [Germany](https://apptail.io/app/smarttub-GaU/germany) - [Croatia](https://apptail.io/app/smarttub-GaU/croatia) - [Russia](https://apptail.io/app/smarttub-GaU/russia) - [Sweden](https://apptail.io/app/smarttub-GaU/sweden) - [Austria](https://apptail.io/app/smarttub-GaU/austria) - [Mexico](https://apptail.io/app/smarttub-GaU/mexico) - [Indonesia](https://apptail.io/app/smarttub-GaU/indonesia) - [Ireland](https://apptail.io/app/smarttub-GaU/ireland) - [Israel](https://apptail.io/app/smarttub-GaU/israel) - [India](https://apptail.io/app/smarttub-GaU/india) - [Iceland](https://apptail.io/app/smarttub-GaU/iceland) - [Japan](https://apptail.io/app/smarttub-GaU/japan) - [South Korea](https://apptail.io/app/smarttub-GaU/south-korea) - [Kuwait](https://apptail.io/app/smarttub-GaU/kuwait) - [United Arab Emirates](https://apptail.io/app/smarttub-GaU/united-arab-emirates) - [Lebanon](https://apptail.io/app/smarttub-GaU/lebanon) - [Luxembourg](https://apptail.io/app/smarttub-GaU/luxembourg) - [Madagascar](https://apptail.io/app/smarttub-GaU/madagascar) - [North Macedonia](https://apptail.io/app/smarttub-GaU/north-macedonia) - [Malaysia](https://apptail.io/app/smarttub-GaU/malaysia) - [Nigeria](https://apptail.io/app/smarttub-GaU/nigeria) - [Netherlands](https://apptail.io/app/smarttub-GaU/netherlands) - [Peru](https://apptail.io/app/smarttub-GaU/peru) - [Philippines](https://apptail.io/app/smarttub-GaU/philippines) - [Pakistan](https://apptail.io/app/smarttub-GaU/pakistan) - [Poland](https://apptail.io/app/smarttub-GaU/poland) - [Portugal](https://apptail.io/app/smarttub-GaU/portugal) - [Romania](https://apptail.io/app/smarttub-GaU/romania) - [Singapore](https://apptail.io/app/smarttub-GaU/singapore) - [Thailand](https://apptail.io/app/smarttub-GaU/thailand) - [Türkiye](https://apptail.io/app/smarttub-GaU/turkey) - [Vietnam](https://apptail.io/app/smarttub-GaU/vietnam) - [South Africa](https://apptail.io/app/smarttub-GaU/south-africa) - [Kazakhstan](https://apptail.io/app/smarttub-GaU/kazakhstan) - [Azerbaijan](https://apptail.io/app/smarttub-GaU/azerbaijan) - [Belgium](https://apptail.io/app/smarttub-GaU/belgium) - [Bulgaria](https://apptail.io/app/smarttub-GaU/bulgaria) - [Belarus](https://apptail.io/app/smarttub-GaU/belarus) - [Switzerland](https://apptail.io/app/smarttub-GaU/switzerland) - [Chile](https://apptail.io/app/smarttub-GaU/chile) - [China](https://apptail.io/app/smarttub-GaU/china) - [Czechia](https://apptail.io/app/smarttub-GaU/czechia) - [Dominican Republic](https://apptail.io/app/smarttub-GaU/dominican-republic) - [Algeria](https://apptail.io/app/smarttub-GaU/algeria) - [Ecuador](https://apptail.io/app/smarttub-GaU/ecuador) - [Egypt](https://apptail.io/app/smarttub-GaU/egypt) - [Spain](https://apptail.io/app/smarttub-GaU/spain) - [Finland](https://apptail.io/app/smarttub-GaU/finland) - [Greece](https://apptail.io/app/smarttub-GaU/greece) - [Hong Kong SAR China](https://apptail.io/app/smarttub-GaU/hong-kong) - [Hungary](https://apptail.io/app/smarttub-GaU/hungary) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*