smg360 - Reviews, Revenue and Downloads - Apple App Store

Description

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.

SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.

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Screenshots

User Rating

4.2 out of 5

421 ratings in United States

5 star

288

4 star

3 star

2 star

1 star

Ratings History

Reviews

What’s going on?

Hello team The apps counter doesn’t match the counter on the site itself; for example the counter for my area says 85 in the app and 103 on the site, can that be looked into please? Thank you

App has been down for weeks

Please FIX! Horrible!!

App is slow

Slow to load, tag an issue and I can’t resolve without going back and then back to issue. So frustrating to wait for it to load. Feels like I’m using dialup again

absolutely useless

app runs like it hasn’t been updated in 10 years. every time i open it, i have to restart it to get rid of the pop up messages. i can never resolve cases through the app, i have to log in to the website. almost everything takes forever to load. i know they have the money to fix it - just seems like they don’t care to. super annoying.

Slow slow slow

The information that I get from SMG is wonderful. The actual app however is atrocious. It is by far the slowest, least functioning app on my phone.

Terrible

App never loads to close cases. Loading is always TERRIBLE. Have to get laptop out to go to the actual website. Ridiculous.

Slow and Barely Works

Reading comments? Easy. Resolving cases? A chore and a half. 95% of the time when you click the “Cases” tab it takes forever to load, if it loads at all.

Doesn’t report

We had a bus and all of them did a survey and only 1 went through

Smg 360

Very good site from farmingville

Don’t use

They never let real surveys come threw this app needs to be taken off everybody give it one star so it’s removed

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Ireland Business	363
Top Free	Argentina Business	484

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