--- title: "Smile PH - Reviews, Revenue and Downloads in Philippines | Apple App Store" description: "Etiqa Life and General Assurance Philippines, Inc. has been in the industry for more than 60 years in the group medical space. Our history has gone a long way from 1958 when we first started as Star L" --- # Smile PH — Philippines > Medical Smile Application ![Smile PH App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/72/42/c5/7242c558-c0e2-5229-3550-f5793aca5729/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png) **Developer:** [Etiqa Life and General Assurance Philippines](https://apptail.io/developer/etiqa-life-and-general-assurance-philippines-vbqd) (Philippines) **Category:** Finance **Rating:** 1.6/5 (395 ratings) **Price:** Free **Bundle ID:** com.etiqa.medsmile **Store:** Apple App Store **Country:** Philippines **Version:** 3.0.23 (released 2026-09-25) **Original Release:** 2019-12-06 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/ph/app/app/id1488302294) **AppTail Page:** [https://apptail.io/app/smile-ph-YVwb/philippines](https://apptail.io/app/smile-ph-YVwb/philippines) ## Smile PH Description Etiqa Life and General Assurance Philippines, Inc. has been in the industry for more than 60 years in the group medical space. Our history has gone a long way from 1958 when we first started as Star Life Insurance and through many name changes, mergers and acquisitions, until we became AsianLife to Etiqa Philippines, our commitment to bring security and protection to the Filipino has never wavered. Maybank, one of Asia’s leading banking groups, procured shares in AsianLife in 2015 until it was rebranded in 2019 to what is now Etiqa Philippines. The name was aligned with its parent organization Etiqa International Holdings Malaysia, an investment holding company of Maybank. Etiqa’s headquarters is located in Kuala Lumpur, Malaysia with regional presence in Singapore, Indonesia, Philippines and Cambodia. Today, Etiqa Philippines offers a broad product range of both Group Life and General Insurance, Group Medical Benefits, Individual Life and Non-Life that cover protection, savings and investment needs under one unified brand. We have been keeping our commitment in making insurance accessible to everyone. Etiqa Philippines is now recognized as the leading Group Health Insurer in the country with over 1,600 accredited hospitals and clinics nationwide, and 30,000 doctors, to serve several multinational and local organizations. SmilePH, our digital servicing app, is at the center of our omni- channel servicing model. The latest version offers access to both group health and individual life policies. Today, our group health customers can conveniently view their group health policy benefits, request Letters of Guarantee (LOG), manage their dependent’s policy, find accredited hospitals and doctors, and file medical reimbursement claims. For those with individual policies with us, they can now manage plan details, get premium reminders, receive statement, request for a copy of e-policy, and check fund values. Today, our Etiqa Smile is more pleasing than ever as we go all-in with our commitment in “Humanizing Insurance”. ## Smile PH Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/4c/fc/d2/4cfcd2d5-2d1b-94bc-8a52-36e88ab73669/d3255d78-ee3e-4582-b0c0-a3256556bef4_IMG_0153.PNG/1284x2778.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/04/a6/8a/04a68a19-6a44-10ef-ef65-b2ddfb345492/8436bcf6-c657-4075-a031-79be44bd0efb_IMG_0154.PNG/1284x2778.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/9a/88/6d/9a886dd8-91ac-43ee-a8fa-3f66f07cc451/2455c8c5-a1aa-40c9-be20-eb419f52e174_IMG_0155.PNG/1284x2778.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/20/af/02/20af0240-3adc-db86-e518-d9cb1f33f02d/59319b8e-9990-4906-8f2a-1e8de2ed4952_IMG_0156.PNG/1284x2778.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/3f/bd/4c/3fbd4c38-dd0f-e21d-1657-582976dd26c1/ebfdde4b-38d8-40f0-b6a3-552a14ba605f_IMG_0157.PNG/1284x2778.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/01/91/8c/01918c5b-0291-e76e-7d3a-524f5993e854/c3f425b1-b8af-40d3-ab00-cca21eba8eff_IMG_0158.PNG/1284x2778.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/63/6c/a4/636ca4e2-ed2d-4fe5-0a6f-abbb865778ed/c976b2c0-6827-43ac-8d34-043537f86966_IMG_0159.PNG/1284x2778.png) ## Smile PH Rating Breakdown in Philippines - 5 stars: 39 (10%) - 4 stars: 8 (2%) - 3 stars: 6 (2%) - 2 stars: 27 (7%) - 1 stars: 315 (80%) ## Smile PH Reviews in Philippines ### *---- "simple feature of pdf download does not work" what the heck. why doesnt it work it's so simple but it makes it so annoying for the users -- Lener S, 2026-09-22 ### *---- "Unable to Download Attachments" Can’t download attachments on LOG -- Nanay Dayno, 2026-09-14 ### *---- "What Happened?" I used to just download my LOG direct from the app but now it just gives an error. I end up calling Customer Support to manually email me my LOG… Such a hassle… I can’t even download it when I access it via web… Do you even have developers for this app? -- KiquiLeFleu, 2026-08-26 ### **--- "LOG Download" Unable to download the LOG in the app. It says “an error occurred” -- User_Feedback01, 2026-08-16 ### *---- "Inquiries section" Terrible inquiry feature. Why is there a ridiculous character limit and unnecessary restrictions on the remarks field? I can’t even explain my concern properly. -- Elizah Alquizar, 2026-07-21 ### *---- "It doesnt work!" It doesnt work on my end! After I click group insurance, nothing will show up! Just a blank screen -- Aiwowayna, 2026-07-15 ### **--- "Claim" I payed extra after I got my surgery. I field a claim to get a refund or possible portion of what I payed for. But they keep on asking medical or records on billing that I already provided. And until now I haven’t received any update nor a refund of the claim! So disappointed! -- Bokikong, 2026-07-08 ### *---- "OTP is not sent via email" App is useless to file log. no choice but to use the browser to work. -- Mrs. RTM, 2026-05-01 ### *---- "Broken Registration Process - Impossible to Sign Up" Registration is a nightmare. The app gives "information mismatched" errors without highlighting the problem. When I finally reached the OTP stage, the mobile code never arrived. Now I’m stuck in a loop: the app says my account already exists so I can’t register, but I can't log in either. No email confirmation was ever sent. Totally unusable in its current state. -- bmoerr, 2026-04-22 ### *---- "Latest update" Can’t log in nor use my account after your latest update -- LordsBlaidd, 2026-02-02 ### *---- "ANG PANGIT" Laging my issue basta pangit kairitang app -- BWISNSI, 2026-02-01 ### ***** "Very convenient" Provides LOGs immediately. I no longer need to queue for an additional hour or so in the hospital for the “HMO approval” since I can request and print the LOG at home and just give the copy to my doctor/lab for diagnostics. Thank you so much Etiqa :) -- danamaejacobo, 2026-01-31 ### *---- "LOG Request" It is so hard to request for an LOG using this app. When you press the LOG icon, the “request for an LOG” icon turns into gray (from yellow) in just a second. It’s like you’re playing patintero. So tiring. It’s like playing the game of chance. -- Jaye Godornes, 2026-01-07 ### *---- "APP IS USELESS AND DOES NOT LIST ALL THE CREDITED PROVIDERS AND CLAIMS SERVICE IS TERRIBLE!" APP IS USELESS AND DOES NOT LIST ALL THE CREDITED PROVIDERS AND CLAIMS SERVICE IS TERRIBLE! -- FRUSTRATEDCX4, 2025-11-19 ### *---- "ATTENTION" This apps is very hard to register .until now i cannot register.. -- Ramedagetro, 2025-10-14 ### *---- "Horrible software, terrible service" It can't be used as of the moment. It's forcing me to download an update that doesn't exist. Their email and messenger response is abysmal. They respond WAY TOO SLOW. And no one on their side seems to read the actual messages sent to them. -- Giovannix.X, 2025-09-29 ### *---- "LOG request not working" LOG add + request option are not highlighted, making it impossible to submit an LOG request. -- Ena.sy, 2025-09-16 ### *---- "Bulok" Gusto niyo generated lahat ng app ayaw naman gumana ng app. Bulok -- fr_nk0, 2025-08-24 ### *---- "No option to select account type" I tried to register my account however I keep getting an error “select account type” when there is no option to select account type. -- Jerawang, 2025-08-13 ### *---- "group insurance" group enrollment does not work. can only enroll just one account despite choosing the “group insurance” option. the app’s supposed to be helping patients to have ease on requesting for LOG but it works otherwise. -- chelle_1927, 2025-07-29 [View all Smile PH reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Smile PH Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Free | Philippines | Finance | #147 | ## Smile PH Discovered Keywords - smile - smiles - assure - smile ph ## Apps Similar to Smile PH - [PriceLOCQ](https://apptail.io/app/pricelocq-sau/philippines) - [CIMB Bank Philippines](https://apptail.io/app/cimb-bank-philippines-juB/philippines) - [MariBank PH (SeaBank)](https://apptail.io/app/maribank-ph-seabank-QSI/philippines) - [Lista PH](https://apptail.io/app/lista-ph-xIO/philippines) - [Bayad PH](https://apptail.io/app/bayad-ph-bHU/philippines) - [UNO Digital Bank](https://apptail.io/app/uno-digital-bank-ebbb/philippines) - [VYBE by BPI](https://apptail.io/app/vybe-by-bpi-sekb/philippines) - [PH Sun Life](https://apptail.io/app/ph-sun-life-Bjxb/philippines) - [Oh My Deals! by BPI Cards](https://apptail.io/app/oh-my-deals-by-bpi-cards-cXHm/philippines) - [EastWest EasyWay](https://apptail.io/app/eastwest-easyway-LZJn/philippines) ## Smile PH Available In - [Philippines](https://apptail.io/app/smile-ph-YVwb/philippines) - [Malaysia](https://apptail.io/app/smile-ph-YVwb/malaysia) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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