SMS ONE - Reviews, Revenue and Downloads - Apple App Store

Description

The SMS ONE app (SMS ONE) is an application utilized by our network of affiliates to help manage work orders and streamline the onsite validation process into one simple system. It is fully integrated with the SMS One Affiliate Portal and creates real-time communication and work order visibility between the affiliates’ home office, crews and SMS Assist. The SMS ONE app improves the workflow process for both affiliate field technicians and administrators in the following ways:

• Allows affiliate administrators to remotely monitor and manage the status of work order information in one place
• Eliminates back-office costs and paperwork on every work order
• The photo feature captures before and after pictures to ensure every service is completed to 100% satisfaction
• The GPS-enabled functionality reduces technicians check in and out time to under one minute
• The application has a simple messaging service that connects technicians with SMS Assist and reduces the need for time consuming follow-up calls
• Provides easy map directions to each job site

With the SMS ONE mobile app, managing your work orders and crews has never been easier.

【Note】
Route planning will continue to use location services and consumes more phone battery while active. Please note: the route planning and technician reporting continue using the GPS services while the app is running and will continue to consume battery power. Compliant with Apple policy, our app will only support iOS versions 7.X and higher. If you do not have a compliant iOS version, please update your system to meet these requirements.

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Screenshots

User Rating

2.38 out of 5

120 ratings in United States

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Ratings History

Reviews

A nightmare to use

Gets more complicated with every update, plagued with bugs

Electrican

This app is horrible and takes to much time Not to mention not much instructions on how to operate. (Kis- keep it simple…) Travel to site Clock in Take before pictures Take completion pictures Clock out… That’s all that is necessary.

Search

The newest update has major flaws with the search task feature. Keywords need to be updated. Can’t find simple tasks and have to create new one, only allows for 1 create a task.

App seems to work, however

The app seems to work just fine. However, there is a administrator by the name of Pablo Ortiz, working for renew property management who is using the app to send people to work but they’re not paying them for the work they have done he instead is keeping the money for himself.

Unreliable platform

If you are looking for a platform for your business please look elsewhere to save yourself future headaches and trouble. I can have full bars and do a speed test but still fail to open work orders. It’s not even lunchtime yet and I’ve already had to force close the app four times. As you can see from the other reviews it is a problem that has persisted for a long time with no indication of it ever being solved

Get some real app sofware developers

This app is trash for the money you guys making

Great app

I wish we could use the SMS for all our customers.

Photo Upload feature is absolute garbage

Why do I have to constantly back out of my job and go back into it, sometimes twice/three times just to get my photos to upload? And I have to go through and take them all again. This is not up to standards for an iPhone 11 pro max. Please fix.

To much going on

The app has its purpose, but it’s gotten more and more complicated as it adds more features. They should get feedback from their best affiliates and come up with a simple way to do what the app should do. Lots of unnecessary features that aren’t properly communicated how to use. Too many pictures required. Sprinkler checks should have the questions about the system prompt after the pictures are taken. Scheduling should be easy but it’s about a 4 hour process. The app has its purpose but it’s getting to complex for the vendors that use it.

One with a quickness

Too much overboard need sustainable energy

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