SnapECG

I agree that the device itself is good, but the software is absolutely atrocious. I had to replace my iPhone and in doing so I can no longer login. I asked several times for a code that was required to get a new password. I did a cut and paste and was told several times that there was an error in the number and then finally once I got to the point of setting up a new password but it wouldn’t let me connect my new password which consisted of several letters, several numbers and one (or two depending on which effort I was putting out) special characters and then it would always say very quickly (i could hardly read the notice it was so fast) 6 to 20 letters and numbers mixed is required. I did all that over and over. I give up!!! What good is a device when you can’t get thru to the app?

Bought this recently but returned it within 3 days because I was unable to get their verification code. I was also unable to connect to its Bluetooth. Too bad because I was really looking forward to using it.

Tried to set up device using app and got nowhere. Life is too short to stress over stupid stuff so sending it back. Developers need to get it together. When you scan the qr code safari says site not secure and when you try to reach customer support safari says page is invalid. Must be shady if Apple doesn’t like it.

Can’t connect it to my iPhone…

Tied and tried to to activate. No luck. Returning it.

It works but the next day doesn’t function properly. I tried everything but it fails.

Found the fix , make password at least 10 charters

Just got my SnapECG a week ago and downloaded the app to my iPad. I understand people concerned about why we need an account to use it, but not being a celebrity or politician I figure there isn’t much harm in the account. I feel the app could be improved by things like showing connection status, allowing it to default to last selected monitor type, and more detail on the results, but at least for me it works. If you have chest pain and can see your heart is OK; it really helps give piece of mind.

It because of the app you can not use this thing. It worked before but now it is asking me to sign up and says my password is not valid and then when you redo the password it says that is the last password I had but still will not let you establish an account.

The software need improvements on changing measurements from metric. The personal information should be stored for reports. The app switches to a back ground page after about 15 seconds while trying to use it. It would be a 5-Star app if these could be corrected.