---
title: "SolarWinds Service Desk - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The SolarWinds® Service Desk app for iOS gives your technicians and employees instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents"
---

# SolarWinds Service Desk — United States

![SolarWinds Service Desk App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/a2/d8/4e/a2d84e63-349f-79b4-bf6d-0edc8bd0e549/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png)

**Developer:** [SolarWinds](https://apptail.io/developer/solarwinds-aNSb)
**Category:** Business
**Rating:** 4.6/5 (311 ratings)
**Price:** Free
**Bundle ID:** com.samanage.client-reactnative
**Store:** Apple App Store
**Country:** United States
**Version:** 3.5.4 (released 2026-09-15)
**Original Release:** 2019-07-02

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1451698030)
**AppTail Page:** [https://apptail.io/app/solarwinds-service-desk-axtb/united-states](https://apptail.io/app/solarwinds-service-desk-axtb/united-states)

## SolarWinds Service Desk Description
The SolarWinds® Service Desk app for iOS gives your technicians and employees instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere. With the newly included version for requesters, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.

For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting

For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status 
- Add comments to open tickets

© SolarWinds Worldwide, LLC. All rights reserved.

## SolarWinds Service Desk Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/d5/97/fa/d597fa0b-3c0c-f61a-5891-a822e96d8a8b/mzl.jiurzhov.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/bb/11/a4/bb11a468-b038-e524-c2c4-643f56707cfa/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/39/80/8d/39808d29-7ea4-d93a-cd61-237ce447cc69/mzl.tnccjbot.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/0e/01/6e/0e016e74-b348-5d98-6a2d-49cdb55d01e5/mzl.yrawnfdg.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/53/d7/67/53d7677a-8a96-4ed6-a93f-93f07bdcdce4/pr_source.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/1a/de/09/1ade09ef-3993-22b1-e106-3f62efcdcfcb/mzl.mgsmbljx.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/e4/42/af/e442af45-6e38-a37d-f129-b51d4f245425/mzl.sprcjlkz.png/1242x2688.png)

## SolarWinds Service Desk Rating Breakdown in United States
- 5 stars: 236 (76%)
- 4 stars: 49 (16%)
- 3 stars: 8 (3%)
- 2 stars: 6 (2%)
- 1 stars: 12 (4%)

## SolarWinds Service Desk Reviews in United States

### ****- "Perfect but one little glitch"
Sometimes when opening the app (if I had it open before or I’m clicking on a notification) it goes to a blank white screen that never loads and freezes, need to close out and re-open the app
-- Felix_navas17, 2025-09-22

### **--- "Broken"
Used to work great now no longer connects to server.
-- Rednarsto, 2025-06-05

### ***-- "White screen crash"
I am constantly having to force close the app. If I leave the app to move to another one when I come back, it just loads a white screen. Recently, I have even experienced the app blinking out to a white screen while I am using it. When it is working and I can access the futures it’s fantastic! It has everything I need to address and my helpdesk on the go.

Enhancement request: 
-Read only dashboard in the app.
-an option to open links to incidents in the app instead of the browser version.
-- Blktulip, 2024-11-07

### **--- "Blank Screens Often"
My team and I often see a blank white screen when you open the app from a notification or just opening it.  The app has to be closed and reopen constantly in order to refresh information.  Please resolve!
-- EyeInTheSkySB, 2024-10-08

### ***** "Great program"
Works well and they listen to feedback
-- Pigmanfu, 2024-09-30

### ***-- "Worked better before the latest IOS update"
Notifications are delayed by days and hours. App works while it’s open but still seems broken compared to how good it worked before IOS17
-- DalloEZMG, 2024-01-09

### ***** "It’s a very useful app"
I appreciate the stability and ease of use of the app.  Allows me to track my and my team’s work items and progress and update tasks quickly and efficiently
-- Kosack125, 2023-10-30

### ***** "Works better than web app sometimes."
This app works flawlessly for me. Makes it easy to make tickets on the run and runs super smooth. Feel like it runs better than the web app at times. If you use Solarwinds as a ticketing system, this app immensely betters the experience for resolving tickets and making tickets on the move.
-- DreamShatterah, 2023-09-28

### ****- "Problems section."
I’d like to be able to view the Problems section from the mobile app, as that’s what a large part of my job entails. Not sure why we can see just about every other section besides Problems from the app.
-- Mellow_J, 2023-07-19

### *---- "No customer support"
No support whatsoever
-- Michaelmbs, 2023-04-29

[View all SolarWinds Service Desk reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## SolarWinds Service Desk Discovered Keywords
- tisme
- service desk
- solarwinds service desk

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## SolarWinds Service Desk Available In
- [United States](https://apptail.io/app/solarwinds-service-desk-axtb/united-states)
- [United Kingdom](https://apptail.io/app/solarwinds-service-desk-axtb/united-kingdom)
- [Canada](https://apptail.io/app/solarwinds-service-desk-axtb/canada)
- [Saudi Arabia](https://apptail.io/app/solarwinds-service-desk-axtb/saudi-arabia)
- [Thailand](https://apptail.io/app/solarwinds-service-desk-axtb/thailand)
- [South Africa](https://apptail.io/app/solarwinds-service-desk-axtb/south-africa)
- [Germany](https://apptail.io/app/solarwinds-service-desk-axtb/germany)
- [Israel](https://apptail.io/app/solarwinds-service-desk-axtb/israel)
- [Dominican Republic](https://apptail.io/app/solarwinds-service-desk-axtb/dominican-republic)
- [Mexico](https://apptail.io/app/solarwinds-service-desk-axtb/mexico)
- [Egypt](https://apptail.io/app/solarwinds-service-desk-axtb/egypt)
- [India](https://apptail.io/app/solarwinds-service-desk-axtb/india)
- [Netherlands](https://apptail.io/app/solarwinds-service-desk-axtb/netherlands)
- [Chile](https://apptail.io/app/solarwinds-service-desk-axtb/chile)
- [Brazil](https://apptail.io/app/solarwinds-service-desk-axtb/brazil)
- [Vietnam](https://apptail.io/app/solarwinds-service-desk-axtb/vietnam)
- [Philippines](https://apptail.io/app/solarwinds-service-desk-axtb/philippines)
- [Singapore](https://apptail.io/app/solarwinds-service-desk-axtb/singapore)
- [Belgium](https://apptail.io/app/solarwinds-service-desk-axtb/belgium)
- [China](https://apptail.io/app/solarwinds-service-desk-axtb/china)
- [Czechia](https://apptail.io/app/solarwinds-service-desk-axtb/czechia)
- [France](https://apptail.io/app/solarwinds-service-desk-axtb/france)
- [Hong Kong SAR China](https://apptail.io/app/solarwinds-service-desk-axtb/hong-kong)
- [Ireland](https://apptail.io/app/solarwinds-service-desk-axtb/ireland)
- [Japan](https://apptail.io/app/solarwinds-service-desk-axtb/japan)
- [Kenya](https://apptail.io/app/solarwinds-service-desk-axtb/kenya)
- [Malta](https://apptail.io/app/solarwinds-service-desk-axtb/malta)
- [Malaysia](https://apptail.io/app/solarwinds-service-desk-axtb/malaysia)
- [Nigeria](https://apptail.io/app/solarwinds-service-desk-axtb/nigeria)
- [Nepal](https://apptail.io/app/solarwinds-service-desk-axtb/nepal)
- [New Zealand](https://apptail.io/app/solarwinds-service-desk-axtb/new-zealand)
- [Peru](https://apptail.io/app/solarwinds-service-desk-axtb/peru)
- [Pakistan](https://apptail.io/app/solarwinds-service-desk-axtb/pakistan)
- [Poland](https://apptail.io/app/solarwinds-service-desk-axtb/poland)
- [Russia](https://apptail.io/app/solarwinds-service-desk-axtb/russia)
- [Ukraine](https://apptail.io/app/solarwinds-service-desk-axtb/ukraine)
- [Kuwait](https://apptail.io/app/solarwinds-service-desk-axtb/kuwait)
- [Kazakhstan](https://apptail.io/app/solarwinds-service-desk-axtb/kazakhstan)
- [Lebanon](https://apptail.io/app/solarwinds-service-desk-axtb/lebanon)
- [Lithuania](https://apptail.io/app/solarwinds-service-desk-axtb/lithuania)
- [Luxembourg](https://apptail.io/app/solarwinds-service-desk-axtb/luxembourg)
- [Latvia](https://apptail.io/app/solarwinds-service-desk-axtb/latvia)
- [Belarus](https://apptail.io/app/solarwinds-service-desk-axtb/belarus)
- [Denmark](https://apptail.io/app/solarwinds-service-desk-axtb/denmark)
- [United Arab Emirates](https://apptail.io/app/solarwinds-service-desk-axtb/united-arab-emirates)
- [Slovenia](https://apptail.io/app/solarwinds-service-desk-axtb/slovenia)
- [Colombia](https://apptail.io/app/solarwinds-service-desk-axtb/colombia)
- [Norway](https://apptail.io/app/solarwinds-service-desk-axtb/norway)
- [Azerbaijan](https://apptail.io/app/solarwinds-service-desk-axtb/azerbaijan)
- [Türkiye](https://apptail.io/app/solarwinds-service-desk-axtb/turkey)
- [Taiwan](https://apptail.io/app/solarwinds-service-desk-axtb/taiwan)
- [Switzerland](https://apptail.io/app/solarwinds-service-desk-axtb/switzerland)
- [Finland](https://apptail.io/app/solarwinds-service-desk-axtb/finland)
- [Argentina](https://apptail.io/app/solarwinds-service-desk-axtb/argentina)
- [Spain](https://apptail.io/app/solarwinds-service-desk-axtb/spain)
- [Greece](https://apptail.io/app/solarwinds-service-desk-axtb/greece)
- [Australia](https://apptail.io/app/solarwinds-service-desk-axtb/australia)
- [Hungary](https://apptail.io/app/solarwinds-service-desk-axtb/hungary)
- [Indonesia](https://apptail.io/app/solarwinds-service-desk-axtb/indonesia)
- [Portugal](https://apptail.io/app/solarwinds-service-desk-axtb/portugal)
- [Ecuador](https://apptail.io/app/solarwinds-service-desk-axtb/ecuador)
- [Algeria](https://apptail.io/app/solarwinds-service-desk-axtb/algeria)
- [Iceland](https://apptail.io/app/solarwinds-service-desk-axtb/iceland)
- [Italy](https://apptail.io/app/solarwinds-service-desk-axtb/italy)
- [Romania](https://apptail.io/app/solarwinds-service-desk-axtb/romania)
- [Austria](https://apptail.io/app/solarwinds-service-desk-axtb/austria)
- [South Korea](https://apptail.io/app/solarwinds-service-desk-axtb/south-korea)

---

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