Tired of choosing between boring hotels and “quirky” vacation rentals? Us too.
At Sonder we combine inspiring spaces with intuitive technology so you can experience a better way to stay. Whether it's a quick trip or a lengthy getaway, our selection of rooms, suites, and apartments has you covered. All of our spaces feature designer details, keyless entry, and fast free WiFi. And every stay is supported by our local teams.
Unlock a better way to stay with the Sonder app
– Skip the front desk with our mobile key feature.
– Need something? Contact our team via in-app chat.
– Hungry? Explore our curated neighborhood guides.
– Want to sleep in? Delay your check-out with the tap of a button.
– Manage all your stays in one place.
Browse and book your next stay in 40+ cities around the world.
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User Rating
4.73 out of 5
14,748 ratings
in United States
5 star
12,994
4 star
787
3 star
252
2 star
145
1 star
570
Ratings History
Reviews
Apartment with one bedroom
It is actually a studio with a simple half wall
Fifth floor has 7 steps between elevator and our room
No instructions on how to unlock the door
1- press you hand on the key pad
2- it turns on
3- type your number
4- type the check mark
The parking is another French first, Victoria parking
No sign where to park
No sign how to get out of the place
Use elevator to go up two level
Use two very narrow escalators to go up two more
Then you are at street level with another 6 steps to go down
What do the disable people do in Quebec
Instead of forcing all Canadian to use both languages and French only in Quebec, do something for your visitors and disable people
Beautiful App
Wow props to whoever designed this app. It is perfect! Beautifully designed. No glitches. Smooth and intuitive. Even has a mobile key!
Very disappointing
First of all I had stayed about 2 years ago and it’s location was south of Palm Springs. I had no clue they had changed their location to north Palm Springs where it is super windy. I would never had booked it if I had that info. Then we finally get to our room 107 and we have towels right under the AC : it is leaking and smells like molds. I am absolutely livid about the outcome. Definitely not the standard I had from the location Sonder had . I wish I had some sort of a warning before I booked it for Memorial Day weekend where everything is packed and cannot go somewhere else
Wifi
WiFi non working
Keyfob doesn't work
Can't use the pool, can't use the gym, can't use the main entrance. Can't use the amenities that I specifically booked my stay for. Super frustrated
App not working…
So, I’ve stayed at a few Sonder locations - Philly, D.C. and LA. Only ever had an issue in Philly, the shower wasn’t working the night we arrived, they got maintenance out in the morning to fix the issue. The problem was worse than expected, so they moved us to a better room in the building.
Anyway…I’m here right now because I was going to start planning for a trip. And, noticed the only page on the app that’s functioning is the ‘Explore’ page. Stays, Chat and Profile page will not load.
Non refundable
Wasn’t happy to learn you are not a hotel after confirming a non refundable booking.l - for a room in the basement. Feels like a dormitory. Got here a little early and paid $40 plus fees. $59 to check in. I hope it gets better. Standing here in the hallway for another 15 minutes to check in.
I hate this hotel
If I had known it had no staff and it was all an app like this I would’ve slept on the street
All around GREAT
Clean rooms, great bathrooms… ice, hot pot, teabags, and coffee… Comfortable beds with lots of pillows… Great TV that allows me to access my own subscription services, and in South Beach, it’s close to food, the beach, parks, and transportation!!!
Bad
No roku devise, bad telephone support and in person help
