---
title: "Sonesta - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Welcome to Tailored-to-You Travel Distinct hotels and resorts. Spacious rooms ideal for extended-stay travel. Across the U.S. and in exciting destinations around the world, Sonesta has hotel rooms and"
---

# Sonesta — United States
> Tailored-to-You Travel

![Sonesta App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/dc/8b/0a/dc8b0a53-fc90-fade-27af-d8379f5a5d07/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/400x400bb.png)

**Developer:** [Sonesta International Hotels](https://apptail.io/developer/sonesta-international-hotels-ySid)
**Category:** Travel
**Rating:** 4.8/5 (3,184 ratings)
**Price:** Free
**Bundle ID:** sihc.ios.sonestaapp
**Store:** Apple App Store
**Country:** United States
**Version:** 1.4.0 (released 2026-07-03)
**Original Release:** 2022-03-17

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1605980384)
**AppTail Page:** [https://apptail.io/app/sonesta-UUOb/united-states](https://apptail.io/app/sonesta-UUOb/united-states)

## Sonesta Description
Welcome to Tailored-to-You Travel
Distinct hotels and resorts. Spacious rooms ideal for extended-stay travel. Across the U.S. and in exciting destinations around the world, Sonesta has hotel rooms and suites for all the ways you travel.  Book hotel rooms and suites for business trips, family vacations and extended stay travel at Sonesta, the go-to family of hotel brands that welcomes the world.
Whether you’re looking for family vacation hotels, the best resorts for girlfriend getaways, hotels with meeting rooms—or simply a friendly face to welcome you after a long day—you’ll find what you need at Sonesta, one of the fastest growing hotel companies in the U.S.

Stay Safe with Sonesta
Guest health and safety is our number one priority. That’s why Sonesta’s new health and cleanliness program is Sharecare Health Security VERIFIED with Forbes Travel Guide.

Tripadvisor Awards
We win—you win. The 2021 Tripadvisor Travelers’ Choice Awards recognizes hotels with the best reviews—and 58 of those awards went to Sonesta hotels.

Earn Free Nights & Member Perks
Savings and special benefits—they’re all yours. Join Sonesta Travel Pass, our guest rewards program, for free today. You’ll travel with the best rates and all the little extras that make a stay amazing. Sonesta Travel Pass members enjoy a 5% discount when booking direct. Always. No strings attached. Not a member? Join today and start saving.

Meetings & Events
Work meetings. Custom events. Weddings, reunions, and friends getaways. At Sonesta, we’re all about bringing your vision to life—and taking care of all those little details that make an event unforgettable. Let’s start planning.

Earn More with the Sonesta World Mastercard
The Sonesta World Mastercard gives you the chance to earn up to 95,000 bonus points—that’s 6 free nights—along with upgrades, dining discounts and more. Apply now and start earning points towards your travel. (Conditions apply)

## Sonesta Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/00/79/79/00797993-a5b2-4ee1-25ed-c6b293487f61/348973ab-6e4a-4eff-a591-0f72a542cad0_Screenshot1-6.5.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/d1/a6/4f/d1a64f7c-3ecb-0a07-dffc-77649303ff23/cd4e832d-5667-49eb-9c89-1c9293e2de73_Screenshot2-6.5.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/54/79/17/54791761-58a2-1a25-9c94-34ed3ecc2220/6c235d7c-f661-4bf4-9276-c092b6dc4099_Screenshot3-6.5.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/29/d6/4b/29d64b39-9ec3-cc08-3791-4d4e355208c1/440242d3-3fd2-429c-8a6e-b93657de1969_Screenshot4-6.5.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/a8/2b/9a/a82b9ac0-4106-4f0b-d575-c849d0313b81/a9a534cb-fd26-4a62-869b-9ae9674908d1_Screenshot5-6.5.jpg/1242x2688.png)

## Sonesta Rating Breakdown in United States
- 5 stars: 2,858 (90%)
- 4 stars: 195 (6%)
- 3 stars: 50 (2%)
- 2 stars: 26 (1%)
- 1 stars: 55 (2%)

## Sonesta Reviews in United States

### ***** "Hospitality +💯!!!You’re Gonna Love It!"
I Love Traveling! Looking forward to know more about Sonesta Travel Pass because it is something special when you feel welcomed and assisted like the VIP in you is recognized to the upmost. Thank You,Carlos for sharing what it means to “Sonestalize Your Staycay!” You reassured being a guest here is indeed a RSVP Blessing of Hospitality In Action. Thank you for being dedicated to serving with confidence. It is truly a highlight to the Sonesta brand. I’m intrigued to know more. This is the best place to experience special vacay while away from home. It was just what I needed since there was a lot going on while rushing in from a very long drive and then literally had to run right back out to a meeting. Carlos didn’t miss the assignment and had me laughing while choosing to be reassuring with impeccable attitude, “All is Well… We Got You!” Thank You, another Best and Must See!!!
-- Purple It Up 💯, 2026-03-23

### *---- "the worst hotel to stay in"
I booked this hotel expecting a peaceful and uneventful stay, but my experience ended up being frustrating and expensive.

📍 Location and Check-in
The hotel is well-located, and the reception staff was friendly upon arrival, but we started having problems from the very beginning.

💳 Hidden Charges & Unclear Billing
Although the rate seemed reasonable when I booked, upon reviewing my statement, I found extra charges that were never mentioned:
	• A “service fee” that wasn't included in the confirmation.
	• A “security deposit” that was charged without warning.
	• Charges for “facility use” that I never used.

Even after asking for an explanation, the receptionist couldn't explain why I had been charged these amounts.

📞 Poor Customer Service
I tried contacting them several times to get a refund, but I received vague responses and, in some cases, no response at all.

🛏️ Room and Amenities
The room was clean, but that doesn't compensate for the unexpected charges and the overall negative experience. The Wi-Fi was slow, and the breakfast was average, nothing special.

❗️Important Warning
If you decide to book here, review every single item on the bill BEFORE paying and save all your emails/confirmations. I ended up paying more than I had budgeted, and I'm still disputing the charges with my bank.

🔚 Conclusion
A hotel with good potential that could have been pleasant, but the hidden charges and lack of transparency make it difficult to recommend.
-- yon garcia, 2026-01-18

### *---- "App often fails to open"
Consistently stalls when launching.   Unreliable.
-- GanacheGal, 2026-01-04

### ***** "Peaceful And Quiet"
After a long day was nice to find something peaceful and quiet right off the exit.
-- RoseStrength, 2025-07-30

### ***** "Fabulous"
I’ve been staying with Sonesta for a little bit an have to say by far the best I’ve stayed with recently!! If you haven’t stayed you really should!! the staff is wonderful,helpful make you feel welcome!! And the rooms are very clean beautiful outside for the family and kids it’s very nice😍
-- Mis peaches an Techia, 2025-07-09

### ***-- "Slow to take registration"
It took 3 attempts for my credit card information to go through
-- Liz RW, 2025-04-07

### ***** "5 star"
Great place with many food options nearby- suite has all you need to cook or reheat. Free breakfast!
-- MarziLouzi, 2025-03-11

### ***** "Great Hotels & Stay- Awesome App- Great Prices🤑"
Hotels are clean, everything works perfectly. Reasonable price and the customer service/management work with you. Perfect location, hotel is by all food places and movie theater (Walking Distance). Kitchen is amazing and the hotel isn’t noisy or surrounded by a lot of noise.
-- Freewill92, 2025-02-09

### *---- "Horrible App"
This app is horrible it’s always glitching out and makes you restart your whole reservation again the screen will completely black out when looking up past reservations and the customer service on the app is awful they don’t assist with anything makes you wonder what is it they actually do ???
-- Diamond 187, 2025-02-06

### ***-- "App cuts out"
Otherwise, like every other app.
-- Zjlc67, 2025-02-06

[View all Sonesta reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Sonesta Discovered Keywords
- royal sonesta
- sonesta
- sunista
- event hotels

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## Sonesta Available In
- [United States](https://apptail.io/app/sonesta-UUOb/united-states)
- [Canada](https://apptail.io/app/sonesta-UUOb/canada)
- [Mexico](https://apptail.io/app/sonesta-UUOb/mexico)
- [India](https://apptail.io/app/sonesta-UUOb/india)
- [United Kingdom](https://apptail.io/app/sonesta-UUOb/united-kingdom)
- [Australia](https://apptail.io/app/sonesta-UUOb/australia)
- [Japan](https://apptail.io/app/sonesta-UUOb/japan)
- [Colombia](https://apptail.io/app/sonesta-UUOb/colombia)
- [Germany](https://apptail.io/app/sonesta-UUOb/germany)
- [Taiwan](https://apptail.io/app/sonesta-UUOb/taiwan)
- [Ecuador](https://apptail.io/app/sonesta-UUOb/ecuador)
- [China](https://apptail.io/app/sonesta-UUOb/china)
- [Denmark](https://apptail.io/app/sonesta-UUOb/denmark)
- [Brazil](https://apptail.io/app/sonesta-UUOb/brazil)
- [Argentina](https://apptail.io/app/sonesta-UUOb/argentina)
- [Ireland](https://apptail.io/app/sonesta-UUOb/ireland)
- [Dominican Republic](https://apptail.io/app/sonesta-UUOb/dominican-republic)
- [Philippines](https://apptail.io/app/sonesta-UUOb/philippines)
- [Hong Kong SAR China](https://apptail.io/app/sonesta-UUOb/hong-kong)
- [Hungary](https://apptail.io/app/sonesta-UUOb/hungary)
- [Indonesia](https://apptail.io/app/sonesta-UUOb/indonesia)
- [Israel](https://apptail.io/app/sonesta-UUOb/israel)
- [Vietnam](https://apptail.io/app/sonesta-UUOb/vietnam)
- [Italy](https://apptail.io/app/sonesta-UUOb/italy)
- [Jamaica](https://apptail.io/app/sonesta-UUOb/jamaica)
- [South Korea](https://apptail.io/app/sonesta-UUOb/south-korea)
- [Türkiye](https://apptail.io/app/sonesta-UUOb/turkey)
- [Switzerland](https://apptail.io/app/sonesta-UUOb/switzerland)
- [Chile](https://apptail.io/app/sonesta-UUOb/chile)
- [Sweden](https://apptail.io/app/sonesta-UUOb/sweden)
- [United Arab Emirates](https://apptail.io/app/sonesta-UUOb/united-arab-emirates)
- [Saudi Arabia](https://apptail.io/app/sonesta-UUOb/saudi-arabia)
- [Finland](https://apptail.io/app/sonesta-UUOb/finland)
- [France](https://apptail.io/app/sonesta-UUOb/france)
- [South Africa](https://apptail.io/app/sonesta-UUOb/south-africa)
- [Austria](https://apptail.io/app/sonesta-UUOb/austria)
- [Azerbaijan](https://apptail.io/app/sonesta-UUOb/azerbaijan)
- [Barbados](https://apptail.io/app/sonesta-UUOb/barbados)
- [Belgium](https://apptail.io/app/sonesta-UUOb/belgium)
- [Bermuda](https://apptail.io/app/sonesta-UUOb/bermuda)
- [Belarus](https://apptail.io/app/sonesta-UUOb/belarus)
- [Czechia](https://apptail.io/app/sonesta-UUOb/czechia)
- [Algeria](https://apptail.io/app/sonesta-UUOb/algeria)
- [Egypt](https://apptail.io/app/sonesta-UUOb/egypt)
- [Spain](https://apptail.io/app/sonesta-UUOb/spain)
- [Greece](https://apptail.io/app/sonesta-UUOb/greece)
- [Honduras](https://apptail.io/app/sonesta-UUOb/honduras)
- [Iceland](https://apptail.io/app/sonesta-UUOb/iceland)
- [Malaysia](https://apptail.io/app/sonesta-UUOb/malaysia)
- [Namibia](https://apptail.io/app/sonesta-UUOb/namibia)
- [Nigeria](https://apptail.io/app/sonesta-UUOb/nigeria)
- [Nicaragua](https://apptail.io/app/sonesta-UUOb/nicaragua)
- [Netherlands](https://apptail.io/app/sonesta-UUOb/netherlands)
- [Norway](https://apptail.io/app/sonesta-UUOb/norway)
- [Nepal](https://apptail.io/app/sonesta-UUOb/nepal)
- [New Zealand](https://apptail.io/app/sonesta-UUOb/new-zealand)
- [Panama](https://apptail.io/app/sonesta-UUOb/panama)
- [Peru](https://apptail.io/app/sonesta-UUOb/peru)
- [Pakistan](https://apptail.io/app/sonesta-UUOb/pakistan)
- [Poland](https://apptail.io/app/sonesta-UUOb/poland)
- [Portugal](https://apptail.io/app/sonesta-UUOb/portugal)
- [Romania](https://apptail.io/app/sonesta-UUOb/romania)
- [Russia](https://apptail.io/app/sonesta-UUOb/russia)
- [Singapore](https://apptail.io/app/sonesta-UUOb/singapore)
- [Thailand](https://apptail.io/app/sonesta-UUOb/thailand)
- [Ukraine](https://apptail.io/app/sonesta-UUOb/ukraine)
- [Uganda](https://apptail.io/app/sonesta-UUOb/uganda)
- [Uruguay](https://apptail.io/app/sonesta-UUOb/uruguay)
- [Uzbekistan](https://apptail.io/app/sonesta-UUOb/uzbekistan)
- [Venezuela](https://apptail.io/app/sonesta-UUOb/venezuela)
- [Kuwait](https://apptail.io/app/sonesta-UUOb/kuwait)
- [Cayman Islands](https://apptail.io/app/sonesta-UUOb/cayman-islands)
- [Kazakhstan](https://apptail.io/app/sonesta-UUOb/kazakhstan)
- [Lebanon](https://apptail.io/app/sonesta-UUOb/lebanon)
- [Kenya](https://apptail.io/app/sonesta-UUOb/kenya)
- [Jordan](https://apptail.io/app/sonesta-UUOb/jordan)
- [Ghana](https://apptail.io/app/sonesta-UUOb/ghana)
- [Tunisia](https://apptail.io/app/sonesta-UUOb/tunisia)
- [Belize](https://apptail.io/app/sonesta-UUOb/belize)
- [Bahrain](https://apptail.io/app/sonesta-UUOb/bahrain)
- [Lithuania](https://apptail.io/app/sonesta-UUOb/lithuania)
- [Luxembourg](https://apptail.io/app/sonesta-UUOb/luxembourg)
- [Latvia](https://apptail.io/app/sonesta-UUOb/latvia)
- [Malta](https://apptail.io/app/sonesta-UUOb/malta)
- [Croatia](https://apptail.io/app/sonesta-UUOb/croatia)
- [Paraguay](https://apptail.io/app/sonesta-UUOb/paraguay)
- [Qatar](https://apptail.io/app/sonesta-UUOb/qatar)
- [Angola](https://apptail.io/app/sonesta-UUOb/angola)
- [Armenia](https://apptail.io/app/sonesta-UUOb/armenia)
- [Estonia](https://apptail.io/app/sonesta-UUOb/estonia)
- [Cyprus](https://apptail.io/app/sonesta-UUOb/cyprus)
- [Bulgaria](https://apptail.io/app/sonesta-UUOb/bulgaria)
- [Slovenia](https://apptail.io/app/sonesta-UUOb/slovenia)
- [Oman](https://apptail.io/app/sonesta-UUOb/oman)
- [Slovakia](https://apptail.io/app/sonesta-UUOb/slovakia)
- [British Virgin Islands](https://apptail.io/app/sonesta-UUOb/british-virgin-islands)

---

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