Awful
Terrible app
Description
Personalize your music experience even more.
Sony | Sound Connect is an app that helps you get the most out of your Sony headphones. Use the app to change the equalizer and noise cancellation settings and enjoy sound tailored to your personal preferences.
Main Features
• Personalize the sound : Adjust the sound quality to your taste with the customizable equalizer.
• Enjoy your music in any environment : You can have the ideal listening environment by switching between noise cancellation modes and by setting the detailed level of ambient sound filtered in.*1
• Even easier : Automatically switch noise cancellation settings, playback music and audio notifications corresponding to your situation.*1
• Look back at your listening style : Enjoy usage logs of your devices and a list of songs you have listened to.
• For your ear health : Records the sound pressure played by the headphones and shows a comparison with the limits recommended by the World Health Organization (WHO). *1
• Software updates : Easily perform software updates to keep your device up-to-date.
• Get the latest information : Sony delivers the latest notifications through the app.
• The "Sony｜Headphones Connect" was renewed to "Sony ｜Sound Connect" in October 2024.
*1 Limited to compatible devices.
Note
* From version 11.0, this app is only available on iOS 16.0 or later.
* Some features may not be supported by certain devices.
* Some functions and services may not be supported in certain regions/countries.
* Please make sure to update Sony | Sound Connect to the latest version.
* Bluetooth® and its logos are trademarks owned by Bluetooth SIG, Inc., and their use by Sony Corporation is under license.
* Other system names, product names, and service names that appear in this app are either registered trademarks or trademarks of their respective development manufacturers. (TM) and ® are not indicated in the text.
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Sony | Sound Connect is an app that helps you get the most out of your Sony headphones. Use the app to change the equalizer and noise cancellation settings and enjoy sound tailored to your personal preferences.
Main Features
• Personalize the sound : Adjust the sound quality to your taste with the customizable equalizer.
• Enjoy your music in any environment : You can have the ideal listening environment by switching between noise cancellation modes and by setting the detailed level of ambient sound filtered in.*1
• Even easier : Automatically switch noise cancellation settings, playback music and audio notifications corresponding to your situation.*1
• Look back at your listening style : Enjoy usage logs of your devices and a list of songs you have listened to.
• For your ear health : Records the sound pressure played by the headphones and shows a comparison with the limits recommended by the World Health Organization (WHO). *1
• Software updates : Easily perform software updates to keep your device up-to-date.
• Get the latest information : Sony delivers the latest notifications through the app.
• The "Sony｜Headphones Connect" was renewed to "Sony ｜Sound Connect" in October 2024.
*1 Limited to compatible devices.
Note
* From version 11.0, this app is only available on iOS 16.0 or later.
* Some features may not be supported by certain devices.
* Some functions and services may not be supported in certain regions/countries.
* Please make sure to update Sony | Sound Connect to the latest version.
* Bluetooth® and its logos are trademarks owned by Bluetooth SIG, Inc., and their use by Sony Corporation is under license.
* Other system names, product names, and service names that appear in this app are either registered trademarks or trademarks of their respective development manufacturers. (TM) and ® are not indicated in the text.
Screenshots
Sony FAQ
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Is Sony free?
Yes, Sony is completely free and it doesn't have any in-app purchases or subscriptions.
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⚠️ The Sony app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
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Sony is free.
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User Rating
4.33 out of 5
542 ratings in Ireland
5 star
383
4 star
67
3 star
27
2 star
8
1 star
52
Ratings History
Sony Reviews
“Compatible with iPhone” - really?
Great earbuds for listening to podcasts, playback music and other hands free stuff. One issue is the “playback controls” will not accept or end a phone call on the iPhone 14 Pro at least. So to say they are compatible with iPhone and hands free is misleading. “Play/Pause” just launches the Apple Music app! Having to accept call on iPhone means also subsequently having to select earbuds from speaker menu. Simple fix is to include compatible functions.
Could be better
My app will just disconnect from my headphones for no reason, I will then have to power off the headset to get it to connect again. I could be listening to Spotify no issues, then open the app to check something and it has disconnected, even closing the app does not work. Have to recycle the headphones, very annoying. Other than that, it’s a good app.
App broken, headphones can’t connect
Tried to connect my brand new headphones, the app got stuck in a loop trying to recognise them. Utterly useless piece of software that shouldn’t exist. Wouldn’t have bought the headphones if I’d known.
Dreadful app. Interferes with multiple Bluetooth con
Absolutely dreadful app, won’t connect to two different Sony headphones. Just let them connect via Bluetooth and be done with it. It needs to be deleted and re-installed when I want to connect a different set of Sony headphones. Won’t connect otherwise. Awful application.
DO NOT LET IT UPDATE THE FIRMWARE
The newest update killed my WF-1000XM4 Battery life lasts 10 mins after update, sent it to warranty and got the entire unit replaced. DO NOT LET IT UPDATE YOUR FIRMWARE
This is update danger version 2.0.0
- Damage affected from the update May drain faster my right WF-1000mx4 1 years i used non-stop working,walking,gym, i’m listen to music with ANC on 1-2h 🪫before new 5-6 on ANC..need replacement battery Z55h XM4 so warranty expired so sad 1 years need more 2years..👍
OK
OK
Update Fails Constantly
I may have tried more then 10 times to update the firmware of my new XM5 headphones and it aborted each time on %99 percent where it takes 40 minutes to get there. I tried all the guides and 3 different phones. Broken app, broken product.
Doesn’t work at all, doesn’t connect
Sony - your software is junk. I’m not buying anything anymore that relies on any of your broken apps to “work”.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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Top Free
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16
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Top Free
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17
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Top Free
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17
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Top Free
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18
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Top Free
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18
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Keywords
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Sony Installs
Last 30 days
Sony Revenue
Last 30 daysSony Revenue and Downloads
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App Info
- Category
- Utilities
- Publisher
-
Sony
- Languages
- Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Portuguese, Russian, Chinese, Spanish, Swedish, Chinese, Turkish
- Recent release
- 11.0.1 (3 weeks ago )
- Released on
- Feb 28, 2017 (7 years ago )
- Also available in
- United States, Japan, China, United Kingdom, Canada, Germany, Mexico, Australia, South Korea, India, Thailand, France, Hong Kong SAR China, Taiwan, Netherlands, Vietnam, Russia, Sweden, Malaysia, Norway, Spain, Poland, Switzerland, Chile, Singapore, Italy, Indonesia, Türkiye, Belgium, Philippines, Colombia, Denmark, Brazil, New Zealand, Saudi Arabia, Finland, Ukraine, Peru, Czechia, Portugal, Austria, Argentina, United Arab Emirates, Romania, Israel, South Africa, Ireland, Hungary, Bulgaria, Slovakia, Greece, Ecuador, Estonia, Kazakhstan, Lithuania, Egypt, Belarus, Pakistan, Latvia, Croatia, Kuwait, Slovenia, Dominican Republic, Nigeria, Iceland, Uzbekistan, Cyprus, Nepal, Malta, Azerbaijan, Lebanon, Algeria, Armenia, Brunei
- Last Updated
- 1 day ago