--- title: "Sorbet Group - Reviews, Revenue and Downloads in South Africa | Apple App Store" description: "The Sorbet Group App allows you to book, rebook, and reschedule appointments with your favourite therapists. You can download your service history, check balances and make loyalty changes. From manicu" --- # Sorbet Group — South Africa ![Sorbet Group App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b5/03/23/b5032367-5b49-20c1-0605-d44f6b834a32/AppIcon-1x_U007emarketing-0-7-0-85-220-0.png/434x0w.png) **Developer:** [THE SORBET EXPERIENCE (PTY)](https://apptail.io/developer/the-sorbet-experience-pty-HfT) (South Africa) **Category:** Health Fitness **Rating:** 2.3/5 (66 ratings) **Price:** Free **Bundle ID:** com.sorbetgroup.cma **Store:** Apple App Store **Country:** South Africa **Version:** 5.19.0 (released 2026-03-23) **Original Release:** 2023-03-06 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/za/app/app/id1629635178) **AppTail Page:** [https://apptail.io/app/sorbet-group-DEpl/south-africa](https://apptail.io/app/sorbet-group-DEpl/south-africa) ## Sorbet Group Description The Sorbet Group App allows you to book, rebook, and reschedule appointments with your favourite therapists. You can download your service history, check balances and make loyalty changes. From manicures to pedicures, skin care and body massages, good hair days and bad hair days (and unwanted hair days) we're here to serve up a double scoop of ""Amazing"" all week long. Our nail, body, hair and skin care specialists offer a range of beauty therapy treatments that deliver head-to-toe confidence to the ladies and chaps. We're all about spreading the love which means you can step in and strut out of any one of our Sorbet Stores: Sorbet Salon for all-round beauty therapy, Sorbet Dry Bar for express hairstyling, Sorbet Man for real men's grooming and Candi&Co. for ethnic hair treatments and hairstyling. So, clear your diary and get your smiley face on - the feel good factor is just a Sorbet away. ## Sorbet Group Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/ef/e9/a5/efe9a54d-370c-6ba0-fc97-a0fef01d4481/31bf597a-6a7c-45e4-9083-aea14926ad10_IPhone_11_Pro_Max-13.0__U00281_U0029.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/d2/2b/be/d22bbe08-c655-6e2d-380f-00cc37669bd6/1ef61e3c-66d9-49b3-85f6-d5bb2f0a185b_IPhone_11_Pro_Max-13.0__U00282_U0029.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/e4/1e/6f/e41e6f83-0a49-2508-f32e-54a3a9c873d7/1a4b7f39-9820-4c7b-acf8-c1629d6dc743_IPhone_11_Pro_Max-13.0__U00283_U0029.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/e6/70/2f/e6702fc1-da03-411f-3e15-96f788a67468/d2a6bef7-1ed9-47d0-beb2-29024dbdfd88_IPhone_11_Pro_Max-13.0__U00284_U0029.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/06/a1/c9/06a1c9e9-a818-37bf-ccff-1f81df9b9eda/c9683764-9db0-4dc2-80c5-b74407caccab_IPhone_11_Pro_Max-13.0__U00285_U0029.png/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/05/8b/05/058b052d-9cd5-fc9d-0f25-b6fdc02e408b/58380882-14dd-45ad-bf0b-ab6a404ac278_IPhone_11_Pro_Max-13.0__U00286_U0029.png/1242x2688.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/7e/2b/e4/7e2be4d2-67eb-68a1-f6c5-02d76555bbca/5d254025-fc9c-4af4-93ad-dd7ab193e52f_IPhone_11_Pro_Max-13.0__U00287_U0029.png/1242x2688.png) ## Sorbet Group Rating Breakdown in South Africa - 5 stars: 16 (24%) - 4 stars: 2 (3%) - 3 stars: 3 (5%) - 2 stars: 7 (11%) - 1 stars: 38 (58%) ## Sorbet Group Reviews in South Africa ### ****- "Good app, but could be improved." Please could you separate manicures and pedicures into different lists. Feels like you have to scroll for days to find the options you need. Would be great if the app gave you the option to book appointments simultaneously instead of having to book each treatment individually. -- L@55, 2024-12-24 ### ***-- "Hair Bookings Update" Please update the app to include hair bookings. -- I.AM.INFINITY, 2024-12-15 ### *---- "Unfriendly & Badly designed" Lazy excuse for an app, riddled with thoughtless design and zero effort to meet basic user needs. What makes it worse is they’ve killed off the website, which actually worked well. This is a huge step backward. -- skitterybus, 2024-12-06 ### *---- "Terrible App" The concept is great. But the information from the app does not get translated to the branch you booked at. The booking process on the app is seamless. But each time I’ve booked on the app (2x now). I arrive at the branch, get told that the appointment times have clashed, the app allocated me too someone who is booked, I end up having to wait 30+ min while the poor staff scramble to try and fix the problem. -- Drmaxvg, 2024-07-21 ### *---- "Data incorrect" App shows no availability, but salon has availability if you call -- Ally_247, 2024-04-14 ### *---- "Worst app" I’m unable to book a service via the app. It never have slots available, but when I phone I’m asked to choose any time on the day of preference. -- InAccuGirl, 2024-01-08 ### *---- "Not synced with the in-store system" I have used the app multiple times (because trying to call the branches is sometimes difficult because of load shedding, noise in the store etc) and have been let down each time. Either my booking isn’t understood, or not honored by the store (“oh there isn’t a room for you because of a glitch between stores and the app”), so essentially the store system and the app are out of sync which seems a bit ridiculous. -- Jax_Good85, 2023-12-28 ### *---- "Did a ten year old create this ?" 1. You can’t search for a store . Trying your branch and American cities pop up 2. Try selected a preferred stylist ! This will tell you how cheap the development on this app was . It offers you “citizens” to select from 3. You can’t sign is as a guest and check out as a guest as when you’re almost ready to proceed with a booking you have to log in with an account, rather than proceeding as a guest -- just.like.sam, 2023-11-17 ### *---- "Useless" Cannot login, cannot reset password, cannot try make a new profile. Forget password flow asks for your mobile number but never actually sends the OTP. From someone in the software industry this is a disgrace. Sorbet is a massive brand, surely they can afford to fix this app. -- LeoSlat, 2023-11-15 ### *---- "Horrendous" This has got to be the ugliest app I have ever seen. The UI and UX is atrocious. -- Trystanb, 2023-07-01 ### *---- "Unable to make an appointment" I’m struggling to make an appointment, it keeps on saying “unable to find the card reader” everytime when I have to book a service. -- bay ge, 2023-06-25 ### *---- "Disappointed" With so many good app design agencies out there these days, I am SHOCKED at how horrible this app is. First of all it’s an eyesore, with misaligned items and a generally ugly UI. Then the booking is a nightmare and creating a profile is buggy and slow. This is embarrassing for a local brand. -- rink01010, 2023-06-22 ### **--- "Cannot book an appointment" I’m unable to do the last step of the booking procedure. When I try to click on the ‘book appointment’ button, I get a message saying ‘unable to find card reader’. -- caito_13, 2023-05-24 ### *---- "Verification code never arrives" Unusable. Can’t sign in or change my password because my verification code never arrives. -- NICCC_ZA, 2023-05-23 ### **--- "Not impressed!" I made a booking and when I logged back into the App it was gone and I made sure to check that it was processed. I then phoned the Hillcrest Branch to confirm and they also knew nothing about my appointment. Imagine the disappointment if we had arrived with no booking on Mothers Day. 😤 -- magebatheone, 2023-05-14 ### ***** "Booking convenience" Super efficient and quick to book with your preferred technician. Love this app! -- Keryn Storm, 2023-04-13 ### *---- "Bad" Please re-work the app as it isn’t ready as I can’t even return to my profile as compared to the website. -- Prickly Ivy, 2023-04-11 ### ***** "Actually impressed" Really cool that it already had my details linked with previous appointments and that I can select the lady I want to do the work, and rebook specific appointments! What a Convenient app! -- Chedare, 2023-04-11 ### ***** "Easy" Ready set Go! -- kingjnr, 2023-04-09 ### *---- "All points lost" Shockingly bad app! ! -- Laura.katzke, 2023-04-06 [View all Sorbet Group reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Sorbet Group Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Free | South Africa | Health Fitness | #84 | ## Apps Similar to Sorbet Group - [Virgin Active](https://apptail.io/app/virgin-active-ash/south-africa) - [Parent Sense: Baby Care App](https://apptail.io/app/parent-sense-baby-care-app-XIu/south-africa) - [Volkano Active](https://apptail.io/app/volkano-active-Wgob/south-africa) - [Octiv](https://apptail.io/app/octiv-Ygob/south-africa) - [LogBox Patient](https://apptail.io/app/logbox-patient-avpb/south-africa) - [Ampath](https://apptail.io/app/ampath-evpb/south-africa) - [Life Day Spa](https://apptail.io/app/life-day-spa-FqDb/south-africa) - [GEMS: Member](https://apptail.io/app/gems-member-CxHd/south-africa) - [Oneplan App](https://apptail.io/app/oneplan-app-hagg/south-africa) - [Health-e Simplified](https://apptail.io/app/health-e-simplified-Aium/south-africa) ## Sorbet Group Available In - [South Africa](https://apptail.io/app/sorbet-group-DEpl/south-africa) - [United Kingdom](https://apptail.io/app/sorbet-group-DEpl/united-kingdom) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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