---
title: "SPARSH M2S - Reviews, Revenue and Downloads in India | Apple App Store"
description: "Matrix SPARSH M2S is a mobile softphone application running on the iPhone, delivering full-array of Matrix ETERNITY IP-PBX and Matrix NAVAN features to the user on-the-go.  Advanced Call Capabilities:"
---

# SPARSH M2S — India

![SPARSH M2S App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple118/v4/4a/e5/da/4ae5dad6-f799-19e1-a865-2143d5aa966a/mzl.daprcgms.png/434x0w.png)

**Developer:** [Matrix ComSec Pvt](https://apptail.io/developer/matrix-comsec-pvt-Zswb)
**Category:** Business
**Rating:** 2.4/5 (11 ratings)
**Price:** Free
**Bundle ID:** com.matrixcomsec.sparshm2s
**Store:** Apple App Store
**Country:** India
**Version:** 1.4.4 (released 2018-05-29)
**Original Release:** 2014-03-12
**Languages:** English, French, German, Italian, Portuguese, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/in/app/app/id811210161)
**AppTail Page:** [https://apptail.io/app/sparsh-m2s-FBTb/india](https://apptail.io/app/sparsh-m2s-FBTb/india)

## SPARSH M2S Description
Matrix SPARSH M2S is a mobile softphone application running on the iPhone, delivering full-array of Matrix ETERNITY IP-PBX and Matrix NAVAN features to the user on-the-go.

Advanced Call Capabilities:
Call Transfer, Forward, Conference, Mute, Do-Not-Disturb, Hold, callback, Intercom, Paging etc.

Integration with Corporate directory and Native Contacts:
Easy access to corporate directory and phone’s native contacts

Presence Status:
Supports changing your Presence status as well as you can view the Presence status of other extension users.

Voice Mail Access:
Anywhere access to voice mail to ensure no business opportunities are lost.

Instant Message (IM) and SMS:
Allows to send and receives Instant Messages (IM) and SMS.

Wi-Fi to Cellular Handover and vise-versa:
Allows to move an active application call to your cellular number on the cellular network and vise versa, without disconnecting the call and having to redial the number again.

Busy Lamp Field (BLF):
Monitor the status of another extension or trunk whether it is available or busy or ringing or on hold.

One Touch Transfer:
Transfer an ongoing application call to a fixed extension without entering the number of that extension and vice versa.

Anywhere Access:
Access all call management features of desk phone, while working from field or home

Single Number Reach:
Supersede any chance of missing important business call

Reduce Cost:
Use widely available wireless (WLAN) and mobile data networks to reduce mobile calling and roaming charges

Language Customization:
Support for English, German, French, Italian, Portuguese and Spanish languages

Requirement:
•All Matrix ETERNITY variants and Matrix NAVAN with Master application version V11R3 or higher

IMPORTANT NOTICE: 
•“VOIP OVER MOBILE/CELLULAR DATA”
Some carriers may prohibit or restrict the use of VoIP functionality over their network and may also imposes additional fees or other charges in connection with VoIP.  Installation and logging in to the app means that you agree to abide by your mobile carrier’s network restrictions. Matrix Comsec Pvt. Ltd. will not be held liable for any charges, fees, or liability imposed by your cellular/mobile carrier for using Matrix SPARSH M2S.
Use of MATRIX SPARSH M2S is preferable over 3G/4G and WiFi networks. However, the video and voice quality of calls varies depending on the Wi-Fi or mobile data network connection strength.

•“EMERGENCY SERVICES”
We do not recommend using MATRIX SPARSH M2S for EMERGENCY Calls and Services.
This application is not intended, designed or fit for placing, carrying or supporting Emergency Calls and Services. Matrix Comsec Pvt. Ltd. will not be liable for any costs or damages arising either directly or indirectly from the use of the MATRIX SPARSH M2S for Emergency Calls and Services.

## SPARSH M2S Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple125/v4/8b/96/4b/8b964bc3-9904-03c8-242e-b7e58d5a4b7e/mzl.kxcbzrex.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple115/v4/dd/3c/bd/dd3cbdf9-74d4-5b38-a2d9-39db05721619/mzl.zifbjrem.png/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple115/v4/3c/0c/87/3c0c873e-79ec-0f70-5046-2df4a4710336/mzl.pjbeofhw.png/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple115/v4/9f/44/e4/9f44e415-b372-6b49-eee9-52ed7d9ad869/mzl.ofrfknby.png/640x960.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple115/v4/39/01/0b/39010b9f-85af-22fa-56df-28718e49489b/mzl.mtmykbgg.png/640x960.png)

## SPARSH M2S Rating Breakdown in India
- 5 stars: 3 (27%)
- 4 stars: 0 (0%)
- 3 stars: 1 (9%)
- 2 stars: 1 (9%)
- 1 stars: 6 (55%)

## SPARSH M2S Reviews in India

### *---- "App is not opening in ios 18.5. The latest till date."
App is not opening in ios 18.5. The latest till date. Please update the app. Even speaker phone doesn’t get on when I press the speaker button.
-- S s David, 2025-05-31

### *---- "Sparsh M2S iPhone"
Call on Speaker not working really it’s very difficult pls fix this problem 🙏🏻
-- Pappubhai bh, 2023-06-26

### **--- "Speaker button doesn’t work"
After upgrading to iOS16 the SPEAKER button to Sparsh-M2S App doesn’t work, pls release update asap.

Apple- pls request the APP developer to fix above bug, there is another issue with ringer sound which doesn’t work for incoming calls
-- BM KSA, 2022-10-09

### *---- "Needs update."
Dear. Sir
After I updated iPhoneX. I am not getting calls on my SPARSH M2S app. Requesting you to update the app to work on iOS 12. I will get call only if I open the app. In background it doesn’t work.
-- S David, 2018-09-19

### *---- "Issues in IPhone X"
The app is not working in IPhone X, there is no sound when connected VoIP call !!!
Kindly support and resolve its critical as we cannot use it after switching to IPhone X.

Rakesh Chauhan 
9011914646
-- Rakesh TechMinds, 2018-03-16

### *---- "kedawatamit@you are a bug"
bakwaas app jabki meien voip matrix ka lagaya hua hai koi service nahi hai prob ki tum logo ke bus ka hi nahi hai new update bhi bug se bhara pada hai ios 
mein
-- kedawatamit@india, 2016-12-08

[View all SPARSH M2S reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## SPARSH M2S Available In
- [India](https://apptail.io/app/sparsh-m2s-FBTb/india)
- [United States](https://apptail.io/app/sparsh-m2s-FBTb/united-states)
- [Canada](https://apptail.io/app/sparsh-m2s-FBTb/canada)
- [Germany](https://apptail.io/app/sparsh-m2s-FBTb/germany)
- [Ireland](https://apptail.io/app/sparsh-m2s-FBTb/ireland)
- [Iceland](https://apptail.io/app/sparsh-m2s-FBTb/iceland)
- [South Korea](https://apptail.io/app/sparsh-m2s-FBTb/south-korea)
- [Kuwait](https://apptail.io/app/sparsh-m2s-FBTb/kuwait)
- [Lebanon](https://apptail.io/app/sparsh-m2s-FBTb/lebanon)
- [Madagascar](https://apptail.io/app/sparsh-m2s-FBTb/madagascar)
- [Nigeria](https://apptail.io/app/sparsh-m2s-FBTb/nigeria)
- [Taiwan](https://apptail.io/app/sparsh-m2s-FBTb/taiwan)
- [Saudi Arabia](https://apptail.io/app/sparsh-m2s-FBTb/saudi-arabia)
- [Chile](https://apptail.io/app/sparsh-m2s-FBTb/chile)
- [China](https://apptail.io/app/sparsh-m2s-FBTb/china)
- [South Africa](https://apptail.io/app/sparsh-m2s-FBTb/south-africa)
- [United Kingdom](https://apptail.io/app/sparsh-m2s-FBTb/united-kingdom)
- [Australia](https://apptail.io/app/sparsh-m2s-FBTb/australia)

---

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