--- title: "Spectos Mailagents - Reviews, Revenue and Downloads in United Kingdom | Apple App Store" description: "Mailagents by Spectos: Royal Mail Quality of Service Study Participating in Royal Mail quality surveys made easy - the Mailagents app is the central platform for sending and receiving panellists. Th" --- # Spectos Mailagents — United Kingdom ![Spectos Mailagents App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8a/e1/23/8ae1235b-00fa-5d02-0346-02e98f5520e2/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/434x0w.png) **Developer:** [Spectos](https://apptail.io/developer/spectos-culd) (Belgium) **Category:** Business **Rating:** 1.9/5 (107 ratings) **Price:** Free **Bundle ID:** com.spectos.mailagents.app **Store:** Apple App Store **Country:** United Kingdom **Version:** 1.16.1 (released 2025-12-02) **Original Release:** 2022-09-04 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1641426357) **AppTail Page:** [https://apptail.io/app/spectos-mailagents-Beqg/united-kingdom](https://apptail.io/app/spectos-mailagents-Beqg/united-kingdom) ## Spectos Mailagents Description Mailagents by Spectos: Royal Mail Quality of Service Study Participating in Royal Mail quality surveys made easy - the Mailagents app is the central platform for sending and receiving panellists. This is where you do all your reporting and communication: Enter data about test items, receive information about current activities and upcoming surveys, access an extensive knowledge base and quizzes, check your bonus points and request vouchers to redeem rewards. Welcome to our Mailagents panel. Take a look at our video to get more information about the Mailagents app: Features: - Personal: Update personal information, report planned absences, watch bonus point history, request voucher - Reporting: Report test items, report receipt of posting package, report posting of test bundles, list of open and upcoming surveys - Communication: Ticket system for questions about the survey or the participation, attachment of image files possible; ticket list with overview and processing status of each ticket - FAQ: Extensive knowledge base with FAQs and video tutorials Your privacy and the security of your data are extremely important to us. Please check our Terms and Conditions and Privacy Policy here: * Please note: This app is specifically designed for participants of the Royal Mail Survey run by Spectos. If you are interested in helping to improve the service Royal Mail provides to you and to people and businesses across the UK, visit mailagents.uk to find out more about who Mailagents are, what they do and how they are rewarded. You can also sign up to participate in the surveys there. ** We’d love to hear your feedback about our Mailagents app. Please send us your ideas for improving the Mailagents app via email to info@spectos.com, and we’ll get back to you as soon as we can. ## Spectos Mailagents Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/e3/ae/9a/e3ae9aa0-4af5-74bb-648f-4c2dc2fb6bae/1826bf2f-b7ab-4704-ac2f-4af1c8f813a9_dashboard.png/1284x2778.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/b9/0b/eb/b90beb16-ebb2-b774-24aa-4fb0b3dead25/53163603-8502-4d08-9e94-d2ebd0ff9d2d_Quiz_question.png/1284x2778.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/21/d6/29/21d62937-16b1-8372-508c-4d5ac80bb0b7/f01536ee-92e0-41c1-848e-bdc6c9c2f0d3_report_your_off_time_1.png/1284x2778.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/c2/1e/e4/c21ee4c2-6076-192b-a61e-242972ef687d/99844713-6579-4762-8020-be45d4dd41a0_splashscreen.png/1284x2778.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/e8/7f/ff/e87fff04-5f7e-d086-0198-0e51f2f319d8/4766800d-12ba-425e-97dc-0ea7f015a245_report_your_off_time_2.png/1284x2778.png) ## Spectos Mailagents Rating Breakdown in United Kingdom - 5 stars: 9 (8%) - 4 stars: 7 (7%) - 3 stars: 8 (7%) - 2 stars: 20 (19%) - 1 stars: 63 (59%) ## Spectos Mailagents Reviews in United Kingdom ### *---- "Shocking app" Still a Shocking app from a company that want you to use it to submit time sensitive information. I can only assume Spector don’t read or don’t care about these reviews. I got a notification from them but can’t get the app to load to see it. WHY IS IT SO BAD -- Master Tramp, 2025-01-04 ### *---- "🤡 App down AGAIN 🤡" I think I’m going to quit the survey after my current round. Ever since Spectos took over and forced this app on people, it’s been awful. I’d say 30% of the time now I have to just email Mailagents manually to report items, because the APP IS ALWAYS DOWN OR BROKEN!!! Developers of this app honestly couldn’t find their own backsides with both hands. -- AzureWiskers, 2024-12-31 ### *---- "Camera Settings Wrong" Frustrating to use as the developers have not configured their AVCapture code correctly - iPhone Pros will not use their macro lens, so QR code scanning is not possible. -- Blue 7 Beta, 2024-12-12 ### *---- "The most frustrating app ever" Full of bugs and glitches, not recognising passwords. Not easy to use AT ALL. -- JintyMS, 2024-11-10 ### **--- "Update has broken app" App updated and now displays none of my data. -- Stevie1965, 2024-11-06 ### *---- "Latest update not working." Usually don’t have any issues. Help needed. Will change rating when app is back up and running. -- Dex Webster, 2024-11-06 ### *---- "Update November 2024" App is worse than ever so laggy now . Thankfully I’m not posting letters as I can’t stand at a post box waiting for over 5 mins to complete a task due to continual time outs. This is a bad update -- MelasJ50, 2024-11-06 ### *---- "Poor experience" App is often broken leaving me unable to even raise a ticket -- Rainghirl, 2024-11-05 ### *---- "No support!" Not good, registered with the QR code as per letter, could amend any information and never received the verification email so now can’t even log in! Emailed support and after 4 days still awaiting a reply from them… -- I’m nytram, 2024-10-11 ### *---- "Poor" I miss Kantar, really don’t like the new app or the new people! -- Richard26051976, 2024-08-18 [View all Spectos Mailagents reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*