---
title: "Spiceworks Help Desk - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Manage your Spiceworks Cloud Help Desk - Anywhere. Take your help desk tickets and users with you wherever you go! With Spiceworks Help Desk (mobile), Spiceworks users have the tools and info they nee"
---

# Spiceworks Help Desk — United States
> Manage your Cloud Help Desk

![Spiceworks Help Desk App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/ba/62/23/ba622390-cd56-6f7f-190f-298b79fab095/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Spiceworks](https://apptail.io/developer/spiceworks-EiDb)
**Category:** Business
**Rating:** 1.8/5 (59 ratings)
**Price:** Free
**Bundle ID:** com.spiceworks.helpdesk
**Store:** Apple App Store
**Country:** United States
**Version:** 1.1.15 (released 2026-05-14)
**Original Release:** 2022-01-09
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1582708054)
**AppTail Page:** [https://apptail.io/app/spiceworks-help-desk-ufA/united-states](https://apptail.io/app/spiceworks-help-desk-ufA/united-states)

## Spiceworks Help Desk Description
Manage your Spiceworks Cloud Help Desk - Anywhere.
Take your help desk tickets and users with you wherever you go! With Spiceworks Help Desk (mobile), Spiceworks users have the tools and info they need to do their IT jobs – at their fingertips.

Used by over 1 million IT pros worldwide, Spiceworks free IT management tools & apps (and online community) simplifies “everything IT” about the IT workday. From network inventory and monitoring to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free.
 
Spiceworks Help Desk for IT Pros.
 
RUN YOUR HELP DESK & TEND TO YOUR TICKETS
- See and respond to all of your trouble tickets
- Create new tickets, close and re-open existing ones
- Add and edit ticket description and details
- Assign tickets and set priorities, due date & more
- Receive notifications on your mobile device for new/assigned/reopened tickets, and ticket comments
 
..and you’ll be off-and-running and able to take your tickets and users with you!

## Spiceworks Help Desk Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bc/1c/bf/bc1cbf43-fb07-fb07-3c66-34be9008f167/7ac436f3-e1c5-4d17-80bf-c0366b6706e1_1-WelcomeView.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/e5/5b/19/e55b197e-84d9-abea-eeb9-fe37f646bb48/29f15796-9545-4c61-9bc1-a3256e627bd0_2-LoginView.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e9/9e/68/e99e6849-f278-782d-e6cb-16f309b04c2d/321d9190-8eba-48ee-9acf-9d48dbfddf0b_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2022-02-07_at_18.01.39.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b4/34/33/b43433fe-b32c-271e-dc17-9ea72f9ca07c/06f5b8c9-eb9b-45e7-bb4f-d1968934f7cf_IMG_0568.PNG/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/62/5c/94/625c94bc-919f-aceb-0238-6616176eadad/e2395362-12d7-41b3-b126-e3f443745b87_IMG_0569.PNG/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/b5/90/3c/b5903c68-c22e-9fe2-c290-60c77ba1cc52/0cd08c9a-561f-4c5b-9ab6-f3cdedc1eb84_IMG_0572.PNG/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/c5/e4/cf/c5e4cf18-515a-a112-225d-1550cc9fba1a/91b8b804-8b1d-4d63-98bd-85c35b1d4db0_IMG_0571.PNG/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/3d/51/d0/3d51d076-49a2-1aff-6ec2-ef6ecca6fa41/9ccae5ac-ff7e-4a1d-b528-8dc2fed1f2b3_IMG_0573.PNG/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/f5/d3/0c/f5d30c11-79e3-900b-94c5-0a6f6b4398ff/6b0124bf-1bca-4609-8287-4c0d4a0fa9ad_IMG_0570.PNG/1242x2688.png)

## Spiceworks Help Desk Rating Breakdown in United States
- 5 stars: 3 (5%)
- 4 stars: 2 (3%)
- 3 stars: 12 (20%)
- 2 stars: 7 (12%)
- 1 stars: 35 (59%)

## Spiceworks Help Desk Reviews in United States

### *---- "Notifications"
Besides the 404 error they have never fixed, what happened to my notification alerts?? They don’t work anymore!!!!
-- C.J.Lun, 2025-10-08

### *---- "Abandoned"
Constantly signed out for some reason. Really defeats the purpose if I randomly get signed out DAILY. Also 404 if you click on any notifications. Clunky ticket update menu too. Its a nice to have but its incredibly frustrating to work with.
-- a Stidom, 2025-07-08

### *---- "Some basic functions don’t work"
It’s not possible to send a message to update a ticket… it just gives an error.

It can be useful to view attachments, if the email isn’t well formatted, but not great for managing tickets.
-- DS90210, 2025-05-31

### *---- "Head scratcher"
For an app for IT professionals, this is embarrassing. You would think that the tools for the job would be polished and have the bugs worked out instead we get an app that is more of a web clip that won’t stay signed in and errors constantly especially when you are replying to a ticket. If this is how this front end works what kind of security issues and bad code are on the back end?
-- WigglesTheHoly, 2025-05-27

### *---- "Still ads"
We pay for the service through the new subscription model that was recently pushed, but we still receive ads in the application. These ads are typically videos that encompass the entire screen and are not able to be skipped. I would recommend a different provider.
-- oqiw2233, 2025-05-19

### *---- "Non starter"
Can’t even log in to evaluate. No Google sign-on? Waste of time
-- Krankykowboy, 2025-03-12

### ***** "Don’t forget, it’s free!!!!!"
The only gripe I have is that it’s logging me out randomly. A fix for that would make it even better.
-- xXAdamXxz, 2025-03-06

### *---- "Garbage"
Doesn’t work at all. Support non existent
-- J_della, 2025-03-04

### *---- "Absolutely Abysmal"
App is total trash and it appears development of it has stopped. I guess that’s what you get for free… time to look for a real help desk solution.
-- ITJOE19, 2025-02-10

### *---- "Tickets are missing"
I work a helpdesk. I have the mobile and desktop version. The mobile app is not syncing and the open tickets are missing on the app. I have reinstalled it with no luck. Its basically useless right now (mobile version). I am running IOS 18.1.1
-- H8fullgrl, 2025-01-23

[View all Spiceworks Help Desk reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Spiceworks Help Desk Discovered Keywords
- helpdesk
- help desk

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## Spiceworks Help Desk Available In
- [United States](https://apptail.io/app/spiceworks-help-desk-ufA/united-states)
- [United Kingdom](https://apptail.io/app/spiceworks-help-desk-ufA/united-kingdom)
- [Canada](https://apptail.io/app/spiceworks-help-desk-ufA/canada)
- [Malaysia](https://apptail.io/app/spiceworks-help-desk-ufA/malaysia)
- [India](https://apptail.io/app/spiceworks-help-desk-ufA/india)
- [Russia](https://apptail.io/app/spiceworks-help-desk-ufA/russia)
- [Hungary](https://apptail.io/app/spiceworks-help-desk-ufA/hungary)
- [Italy](https://apptail.io/app/spiceworks-help-desk-ufA/italy)
- [New Zealand](https://apptail.io/app/spiceworks-help-desk-ufA/new-zealand)
- [South Africa](https://apptail.io/app/spiceworks-help-desk-ufA/south-africa)
- [Australia](https://apptail.io/app/spiceworks-help-desk-ufA/australia)
- [Philippines](https://apptail.io/app/spiceworks-help-desk-ufA/philippines)
- [Mexico](https://apptail.io/app/spiceworks-help-desk-ufA/mexico)
- [Colombia](https://apptail.io/app/spiceworks-help-desk-ufA/colombia)
- [Czechia](https://apptail.io/app/spiceworks-help-desk-ufA/czechia)
- [Germany](https://apptail.io/app/spiceworks-help-desk-ufA/germany)
- [Denmark](https://apptail.io/app/spiceworks-help-desk-ufA/denmark)
- [Dominican Republic](https://apptail.io/app/spiceworks-help-desk-ufA/dominican-republic)
- [Algeria](https://apptail.io/app/spiceworks-help-desk-ufA/algeria)
- [Ecuador](https://apptail.io/app/spiceworks-help-desk-ufA/ecuador)
- [Estonia](https://apptail.io/app/spiceworks-help-desk-ufA/estonia)
- [Egypt](https://apptail.io/app/spiceworks-help-desk-ufA/egypt)
- [Spain](https://apptail.io/app/spiceworks-help-desk-ufA/spain)
- [Finland](https://apptail.io/app/spiceworks-help-desk-ufA/finland)
- [France](https://apptail.io/app/spiceworks-help-desk-ufA/france)
- [Greece](https://apptail.io/app/spiceworks-help-desk-ufA/greece)
- [Hong Kong SAR China](https://apptail.io/app/spiceworks-help-desk-ufA/hong-kong)
- [Croatia](https://apptail.io/app/spiceworks-help-desk-ufA/croatia)
- [Indonesia](https://apptail.io/app/spiceworks-help-desk-ufA/indonesia)
- [Ireland](https://apptail.io/app/spiceworks-help-desk-ufA/ireland)
- [Israel](https://apptail.io/app/spiceworks-help-desk-ufA/israel)
- [Iceland](https://apptail.io/app/spiceworks-help-desk-ufA/iceland)
- [Japan](https://apptail.io/app/spiceworks-help-desk-ufA/japan)
- [South Korea](https://apptail.io/app/spiceworks-help-desk-ufA/south-korea)
- [Kuwait](https://apptail.io/app/spiceworks-help-desk-ufA/kuwait)
- [Kazakhstan](https://apptail.io/app/spiceworks-help-desk-ufA/kazakhstan)
- [Lebanon](https://apptail.io/app/spiceworks-help-desk-ufA/lebanon)
- [Luxembourg](https://apptail.io/app/spiceworks-help-desk-ufA/luxembourg)
- [Madagascar](https://apptail.io/app/spiceworks-help-desk-ufA/madagascar)
- [Malta](https://apptail.io/app/spiceworks-help-desk-ufA/malta)
- [Nigeria](https://apptail.io/app/spiceworks-help-desk-ufA/nigeria)
- [Netherlands](https://apptail.io/app/spiceworks-help-desk-ufA/netherlands)
- [Norway](https://apptail.io/app/spiceworks-help-desk-ufA/norway)
- [Nepal](https://apptail.io/app/spiceworks-help-desk-ufA/nepal)
- [Panama](https://apptail.io/app/spiceworks-help-desk-ufA/panama)
- [Peru](https://apptail.io/app/spiceworks-help-desk-ufA/peru)
- [Pakistan](https://apptail.io/app/spiceworks-help-desk-ufA/pakistan)
- [Poland](https://apptail.io/app/spiceworks-help-desk-ufA/poland)
- [Portugal](https://apptail.io/app/spiceworks-help-desk-ufA/portugal)
- [Romania](https://apptail.io/app/spiceworks-help-desk-ufA/romania)
- [Saudi Arabia](https://apptail.io/app/spiceworks-help-desk-ufA/saudi-arabia)
- [Sweden](https://apptail.io/app/spiceworks-help-desk-ufA/sweden)
- [Singapore](https://apptail.io/app/spiceworks-help-desk-ufA/singapore)
- [Slovenia](https://apptail.io/app/spiceworks-help-desk-ufA/slovenia)
- [Slovakia](https://apptail.io/app/spiceworks-help-desk-ufA/slovakia)
- [United Arab Emirates](https://apptail.io/app/spiceworks-help-desk-ufA/united-arab-emirates)
- [Thailand](https://apptail.io/app/spiceworks-help-desk-ufA/thailand)
- [Tunisia](https://apptail.io/app/spiceworks-help-desk-ufA/tunisia)
- [Türkiye](https://apptail.io/app/spiceworks-help-desk-ufA/turkey)
- [Taiwan](https://apptail.io/app/spiceworks-help-desk-ufA/taiwan)
- [Ukraine](https://apptail.io/app/spiceworks-help-desk-ufA/ukraine)
- [Uzbekistan](https://apptail.io/app/spiceworks-help-desk-ufA/uzbekistan)
- [Vietnam](https://apptail.io/app/spiceworks-help-desk-ufA/vietnam)
- [Senegal](https://apptail.io/app/spiceworks-help-desk-ufA/senegal)
- [Armenia](https://apptail.io/app/spiceworks-help-desk-ufA/armenia)
- [Argentina](https://apptail.io/app/spiceworks-help-desk-ufA/argentina)
- [Austria](https://apptail.io/app/spiceworks-help-desk-ufA/austria)
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- [Belgium](https://apptail.io/app/spiceworks-help-desk-ufA/belgium)
- [Bulgaria](https://apptail.io/app/spiceworks-help-desk-ufA/bulgaria)
- [Bahrain](https://apptail.io/app/spiceworks-help-desk-ufA/bahrain)
- [Brazil](https://apptail.io/app/spiceworks-help-desk-ufA/brazil)
- [Belarus](https://apptail.io/app/spiceworks-help-desk-ufA/belarus)
- [Switzerland](https://apptail.io/app/spiceworks-help-desk-ufA/switzerland)
- [Chile](https://apptail.io/app/spiceworks-help-desk-ufA/chile)
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---

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