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We have a Spirit XE295 elliptical and the mileage is always low from elliptical console to iPhone app. 2.3 miles records as 1.54???

Crashes / closes every time I click on history. I can only hope someone improves this. The product CVC800 looks solid but I just assembled it. More to come on that

Since the update one week ago, my data will not transfer from my equipment to the app. Called customer service and they were no help. They have no answer for what’s going on. I’ve deleted the app and reinstalled it To no avail.

Everything works for except the app saving workouts.

Every workout is a continuation of the previous workout. Every time I try to email customer support, it says my email is blocked.

I read the negative reviews about this app before purchasing a Spirit XT385 treadmill this past week but I trusted my gut that everything would work as expected. I was wrong and the negative reviews were right. No problem connecting the treadmill to the app via Bluetooth. The issue is, after my first week of workout nothing has been recorded to the app. The app shows my treadmill connected but that’s about it. This makes me wonder why then with all these complaints about the app why Spirit refuses to fix it. Their treadmills are excellent — among the best rated out there — but they support it with an app that is non-functional and has been complained about for years without Spirit addressing the issues. This is not a good reflection on a company that wants to proudly compete in a market that embraces dependable app interaction. Fix the issues! I want to use the app that was promised to work

I have emailed with my question a month ago, no answer. I am connected to my bike through Bluetooth, I put my serial number in, I cannot connect to classes. I can join the class without being connected to the bike. What’s the point? I want to connect to save my work out data. The way I understand, I own a Spirit bike, a subscription comes with that, I should not have to pay to join classes.

The app doesn’t transfer the workout effectively and I’m unable to access history of my workouts. Not an effective app!

Each time I use the app I get the same workout recorded multiple times. I am unable to delete any workouts.

My biggest complaint about both apps by this developer to track workouts is that you have to download and end the workout or snap a picture or figure out how to get the data to sync to Apple Health before your workout session ends because as soon as the program finishes and the data on the display disappears you can’t retrieve it. There’s no going back. It’s very frustrating. I would also like to see steps on the display screen on the app since steps are tracked in many fitness trackers, including Apple Health.