I encountered the same problem the subscriber had. I subscribed for the Tennis Pack worth ₱399 but the app prompts me still to subscribe. I still can’t access the scheduled live matches in Wimbledon. Please help.

No customer service info or who to contact on app

I downloaded this app and bought a PREMIUM plan for UEFA, and I never saw any single UEFA livestream due to an occuring error. Do not waste your time and money! Their Help Desk does not help because it's just filled with unrelated FAQs. Beware because it's stated in their T&C that whatever experience you may have in this app, your payment is NON REFUNDABLE.

Disappointed customer here. I am from the Philippines and I purchased the Tennis Pack for ₱399. I was billed and charged already via GCash (see screenshot). Upon selecting any Wimbledon and US Open content, I am met with a prompt telling me to "Subscribe to a Plan". I select "Restore Pufchase", login my Apple ID, and get another prompt saying subscription has already been restored. When I click again on the content I want to watch, I am met with the same "Subscribe to a Plan" all over again, and the cycle goes on and on. I DEMAND A REFUND for getting a PREMIUM PLAN that does not even work. Please let me know how I can proceed with said refund.

I already subscribed, when I tried to watch euro turkey vs portugal it keep asking me to subscribed. I thougt i need to subscribed again for euro 2024 exclusive something.. but when i subscribe AGAIN it says i already purchased that subscription.

Spotv is a fraudulent app. I acquired a premium subscription to watch Euro 2024 to no avail. 👎

I was conned into this app. Bad.

I downloaded & paid the premium of the app to watch the Euro Cup 2024 in Asia but there’s not even one football match showing live in the app!

I’m already subscribed and the always asking to subscribe . When I subscribe it says that im already subcribed to the plan. But can’t watch live. This app is ok last year. Now it’s stuck to subcribe anywhere i click.

I have a paid subscription but it keeps saying subscription free. I have tried restore it shows up premium, Than when you click on live it says no subscription.