--- title: "STA Connect - Reviews, Revenue and Downloads in United States | Apple App Store" description: "The Spokane Transit Authority (STA) Connect app is packed full of features! With the STA Connect app you can: - Link a physical Connect card or create a virtual eConnect card - Add value or passes - " --- # STA Connect — United States ![STA Connect App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f6/8a/d5/f68ad5b4-7f93-b47e-a096-c2c045b54c39/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/400x400bb.png) **Developer:** [Spokane Transit Authority](https://apptail.io/developer/spokane-transit-authority-VJPd) **Category:** Travel **Rating:** 2.3/5 (39 ratings) **Price:** Free **Bundle ID:** com.spokane.spokaneApp **Store:** Apple App Store **Country:** United States **Version:** 1.6.0 (released 2026-03-18) **Original Release:** 2022-10-01 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1644887930) **AppTail Page:** [https://apptail.io/app/sta-connect-dZBj/united-states](https://apptail.io/app/sta-connect-dZBj/united-states) ## STA Connect Description The Spokane Transit Authority (STA) Connect app is packed full of features! With the STA Connect app you can: - Link a physical Connect card or create a virtual eConnect card - Add value or passes - Check your balance - View fare capping progress - Enable autoload - Lock lost or stolen cards - Manage payment methods - View card activity, including ride history Virtual eConnect cards are separate from physical Connect cards. eConnect cards are completely virtual and exist only in your mobile phone. Every card, whether physical or eConnect, has a unique 20 digit number, and that 20 digit number has its own separate balances and fare capping totals from any other Connect card number, even when linked within the same STA Connect app account profile. To add value to an eConnect or physical Connect card, simply add a credit or debit card to your Connect account, then add value to your cart and check out. With value added to your card, you are ready to ride! Please note that no refund can be given on funds loaded to a physical or eConnect card. When you board the bus, bring up the fare payment QR code and hold your phone approximately eight inches below the fare validator with the screen facing up. When your eConnect card has been validated and fare collected, you’ll hear a beep and see a green check mark. Riders with a Universal Transit Access Pass (UTAP) through a local university (e.g. EWU, Gonzaga, SCC, SFCC, Whitworth, or WSU Spokane), employer (e.g. City of Spokane or Spokane County), or other partner agency (e.g. Kendall Yards) can now link their UTAP to their virtual Connect card directly in the STA Connect app. Simply register with your UTAP email address and use the “Partner Agency” widget on the home screen to get started. Learn more about the Connect fare system at spokanetransit.com/connect/ ## STA Connect Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/26/01/43/26014300-0765-3f82-37a8-d6b82cbf1ba0/5bb62e77-1fe0-464f-bed8-a420ea813b66_1-1242x2688-App-Store-Screenshot-Previews-Apple-Store-6.5-inch-fix.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/1b/08/ec/1b08ec61-b6f4-5742-e786-73dc49995622/6db53cec-fa6c-4b72-a404-4714d0ee7678_2-1242x2688-App-Store-Screenshot-Previews-Apple-Store-6.5-inch-fix.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/b8/20/9f/b8209fcf-4afe-ba85-9271-5f82e6faa87f/97160464-7d01-4ef6-91b8-9ad2ae8c8b8c_3-1242x2688-App-Store-Screenshot-Previews-Apple-Store-6.5-inch-fix.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/cf/0a/c1/cf0ac16e-e8f0-95cc-a811-613ed720742a/ae314903-6660-43fb-b8aa-2686bc72e9b6_4-1242x2688-App-Store-Screenshot-Previews-Apple-Store-6.5-inch-fix.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/4e/3d/f9/4e3df9de-0904-4004-a4df-76be671521fb/3a5816ce-1087-4fc9-924f-81e14b7a5700_5-1242x2688-App-Store-Screenshot-Previews-Apple-Store-6.5-inch-fix.png/1242x2688.png) ## STA Connect Rating Breakdown in United States - 5 stars: 7 (18%) - 4 stars: 3 (8%) - 3 stars: 3 (8%) - 2 stars: 7 (18%) - 1 stars: 19 (49%) ## STA Connect Reviews in United States ### *---- "Absolute joke" Laughable excuse for an app, literally nothing on it works, can’t add money to cards, maps barely work, constantly logs you out and requires an overly complicated password for an app that is just supposed to make taking city transit easier. Fire everyone involved with the coding and creating of this app. -- disgruntled pedestrian, 2024-12-28 ### *---- "Worst public transit. Ever." Seems like the opportune time to do this. As I write this, I’m standing in the Spokane Transit Authority terminal. Why am I standing in the bus plaza? Because for the 4th time this week, my bus was late. Let me ask something, STA…if it takes 50 minutes to get from Sprague and Farr to the plaza, and then to SFCC…why do I routinely need to leave for my bus 2 hours early? Why are your busses so late so often? Why are they so cold and miserable? Using Google now results in nuclear waste thanks to their foray into the power world. How clean is taking the bus if you have to generate nuclear waste to do it? It would be nice if this app allowed more functional use, for instance if I need to know what time to catch a bus, why do I need to scroll al the way to the end of the schedule, and then BACKTRACK to wherever my stop is? The schedule is not a fixed image on screen so half the time as I’m swiping FROM LAST STOP ALL THE WAY BACK TO FIRST I end up swiping away from the screen entirely. As far as I can tell none of the money the STA makes actually goes into maintaining or improving its infrastructure. Out of the 19 different public transports I have used in my life, this one hands down is the worst with a garbage app. Don’t give STA money. Don’t vote to increase the budget they blow every year on things like toys and constant air conditioner on their buses when it’s only 22 degrees outside. -- eljayheckman, 2024-12-06 ### **--- "Something is wrong with the app." It will not send you a link to reset your password after your session has “expired”. I had forgotten my password, and for months it would not send me an email. I finally had to call the actual STA number and talk to a real person to have the link sent my way. At least we got it done. -- gudematcha, 2024-10-28 ### ****- "Frequent rider" Ride all the time. One suggestion- if rider use the auto load feature warn them to add their new credit card before the current one expires or auto load will pause. Also you need to make it easier to update your expiration date. I had to make a new payment option. I would have given you 5 stars otherwise. -- laj322, 2024-10-03 ### ****- "Feedback for Developer" This app does what it’s supposed to do, no questions asked. I generally have a hard time with the QR code scanners, which means others typically wait for me. I also sometimes don’t pay for rides, not due to me taking advantage of the system but because it takes to long to find the positioning for the QR code to scan, and the bus driver is usually like, go sit down, you’re good. If you want to fix the QR code, use regular QR code features, you only have one positioning square, others have 3, making it almost impossible not to get a perfect scan no matter what. Also, the technology you use for the STA cards is fairly straightforward to setup in the app as most phone now have NFC functionality, so would actually just be easier to use that if you have to keep the current QR system. -- Carson George, 2024-10-02 ### *---- "Maybe try again?" It’s a good Idea to have a transit app but this one doesn’t work well. The card doesn’t often work and it’s prone to failure. This app doesn’t function better than a website and as such it’s hard to understand why anyone would use it. -- TiredofBadTech, 2024-07-21 ### ***-- "Doesnt work with student pass" Because the passes are free it wont let me scan my pass because their is no money on the card -- Ssaturn79, 2024-05-05 ### *---- "Currently not working" I’ve been trying to use the trip planner feature which is pretty much the most important feature for three days and it’s never loaded from the button prompt -- Error58g, 2024-05-02 ### *---- "Signs you out randomly so very unreliable" one in thirty two times it’ll screw you over and sign you out so make sure to open it like 10 minutes in advance just in case. -- Shmoweiser, 2024-03-28 ### *---- "Stops working" It keeps saying all the busses are “end of day” when they’re still running -- ~Bell ♡, 2024-03-06 [View all STA Connect reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Apps Similar to STA Connect - [Pantograph](https://apptail.io/app/pantograph-Dbs/united-states) - [myORCA](https://apptail.io/app/myorca-bwH/united-states) - [Transit.Tracker](https://apptail.io/app/transittracker-nUkb/united-states) - [TREAD Map](https://apptail.io/app/tread-map-PSmc/united-states) - [OneBusAway](https://apptail.io/app/onebusaway-jyzc/united-states) - [rMove®: Travel Survey](https://apptail.io/app/rmove-travel-survey-dvMc/united-states) - [CallToPark™](https://apptail.io/app/calltopark-tydd/united-states) - [Diamond Airport Parking](https://apptail.io/app/diamond-airport-parking-PwUd/united-states) - [Connect Transit Ticketing](https://apptail.io/app/connect-transit-ticketing-DZhi/united-states) - [PTBusBeacon](https://apptail.io/app/ptbusbeacon-iYBj/united-states) ## STA Connect Available In - [United States](https://apptail.io/app/sta-connect-dZBj/united-states) - [Canada](https://apptail.io/app/sta-connect-dZBj/canada) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*