---
title: "StarHub App - Reviews, Revenue and Downloads in Malaysia | Apple App Store"
description: "The StarHub app is here to help you do more, effortlessly.  Discover new deals and manage your StarHub services anytime, anywhere with the refreshed StarHub app! • Shop our latest mobile, broadband an"
---

# StarHub App — Malaysia

![StarHub App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/9e/a4/4a/9ea44a9e-72ec-825c-3607-5d633af90c77/AppIcon-0-0-1x_U007emarketing-0-11-0-0-0-85-220.png/434x0w.png)

**Developer:** [StarHub](https://apptail.io/developer/starhub-EwPb)
**Category:** Utilities
**Rating:** 3.2/5 (162 ratings)
**Price:** Free
**Bundle ID:** com.starhub.ins.mystarhub.selfhelp
**Store:** Apple App Store
**Country:** Malaysia
**Version:** 7.24.2 (released 2026-01-16)
**Original Release:** 2011-11-10
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/my/app/app/id470460379)
**AppTail Page:** [https://apptail.io/app/starhub-app-pIb/malaysia](https://apptail.io/app/starhub-app-pIb/malaysia)

## StarHub App Description
The StarHub app is here to help you do more, effortlessly.

Discover new deals and manage your StarHub services anytime, anywhere with the refreshed StarHub app!
• Shop our latest mobile, broadband and entertainment offerings, all within the app
• Activate and manage your mobile plans, view your data allowance, add roaming packs and more
• Change up your entertainment offerings with new TV+ passes and streaming add-ons
• View and pay your bills, or top-up your StarHub wallet with ease
• Get alerts on the latest deals or important updates related to your services
• Subscribe to add-ons and services like our cyber security suite or worry-free device care
• Have any questions? Get 24/7 support from our virtual assistant

StarHub's achievements and assurances:
• Sustainability Champion: Named World’s Most Sustainable Telco on 2025 Corporate Knights' Global 100
• Data safety certified: Awarded with the Data Protection Trustmark (DPTM) certification by Infocomm Media Development Authority (IMDA)
• Secure transactions: Committed to the high standard in payment safety with PCI-DSS compliance

## StarHub App Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/58/d0/05/58d005fe-7fbb-26d6-b8ef-1c988917f445/iphone1284-01.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ed/74/d5/ed74d523-3341-5c65-7827-a3183184e826/iphone1284-02.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f5/eb/f8/f5ebf8dd-0f66-7470-87ea-fc630cac8df2/iphone1284-03.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/8d/fc/7c/8dfc7c3e-9fad-3122-7789-d5865a0baf34/iphone1284-04.jpg/1284x2778.png)

## StarHub App Rating Breakdown in Malaysia
- 5 stars: 71 (44%)
- 4 stars: 19 (12%)
- 3 stars: 5 (3%)
- 2 stars: 2 (1%)
- 1 stars: 65 (40%)

## StarHub App Reviews in Malaysia

### *---- "Rubbish Ads Spammer"
I haven’t even logged in yet and you’re already spam me with ads notifications? Super annoying! Idiot! Uninstalled!
-- IThisNickNameIsTakennnn, 2025-06-18

### *---- "Fraud"
Buy esim not working but cannot make refund. Don’t purchase from this company
-- grab app is suck, 2025-06-12

### *---- "Terrible App"
Always error [001] upon login. 
Can’t remove credit card details. Only able to add. HubID login and phone number login not correlated. Can’t do any top ups etc with HubID login.
-- lau chuntoy, 2025-05-16

### *---- "App is useless"
Always shows there’s a problem. Can’t solve anything in the app
-- Disaster134, 2025-02-11

### *---- "New user"
I’m can’t login
-- Izzat Shaidi, 2025-01-02

### *---- "Unable to do the most basic - pay bill"
Every time I open the app I’m a Guest. Doesn’t matter how many times I link mobile number to Hub ID. Many clicks just to be able to see my bill. No clicks allow payment - in the end I need to pay via Safari web login to StarHub the company not the app. Recommend don’t bother downloading.
-- PNJM1234, 2024-11-20

### *---- "App doesn’t work"
Already updated to the latest version but still not able to login ..
Just stuck at the login page for whole day long
-- Kingsley0407, 2022-12-14

### *---- "After system update, the apps auto close when log in."
Cant log in at all
-- lynjpy, 2022-12-12

### *---- "cannot open the app after updated"
Hi can help to fix the bug as i unable to open the apps to make payment
-- HandsomeYanbin, 2022-12-07

### **--- "Update"
Constantly update for what ! Waste of time ! No improvement!
-- rick8596, 2022-07-29

### *---- "Poor design"
The app is slow last time can check the usage now cannot.
-- Shirlyn Law, 2021-10-19

### *---- "App can't log in"
App has been unable to log in for several days, please check it out.
-- 纹缔, 2021-06-20

### ***** "My Statement"
Local data services and don’t need open overseas data, Thanks
-- Loke Sheldon, 2020-12-19

### **--- "Very slow"
Whenever I open the apps or direct me to one of the option inside the apps it took over 2 minutes to operate it. Tried in 5g and wifi all still same for the slow apps
-- ipad 2018 user, 2020-11-13

### *---- "Could not make payment"
I tried several times to make payment, the stupid app made me go here and there, I keyed in everything, cleared captcha few times, traffic lights etc, when tried to key in card details, stupid thing started acting funny, gave up. Few months ago, same thing happened with different problems. Please fix the software. Tell customers what to do
-- Makan-kaki, 2020-07-18

### *---- "APPS problem cannot resolve by Tech support"
I have made report on the apps but no response. Only  Through friend who know SH to contact the tech.  After 4 days still cannot resolve the problem.
-- De Scorpio, 2020-04-29

### *---- "Cannot Login After Account Information Updated"
Cannot login after I update FIN No to IC No for my account. This had been more than 1 week but nothing changes.
-- JeffLoo9273553, 2019-12-04

### *---- "Useless"
Cannot log in
-- HazzzyLily1995, 2019-07-07

### *---- "Completely useless App indeed!"
I am a new StarHub user. I was very impressed with the smooth port over process but this App is a great disappointment.
I can’t check my data usage or do anything with it!
It’s constantly prompting me to upgrade my account and link it to a payment account. Why must I? Should I not have the freedom in choosing how to pay my bills?
StarHub, you want to “stop the hate”? Fix this App fast!
-- jgexbjutxcm, 2019-01-12

### *---- "Not Good Enough"
The app kept telling me that I need to upgrade my Hub ID, despite already doing so via website. 

Fix your damned app.
-- nuggetdips, 2018-12-04

[View all StarHub App reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## StarHub App Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Singapore | Utilities | #26 |
| Top Free | Singapore | Overall | #285 |

## StarHub App Discovered Keywords
- starhub app

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## StarHub App Available In
- [Singapore](https://apptail.io/app/starhub-app-pIb/singapore)
- [Malaysia](https://apptail.io/app/starhub-app-pIb/malaysia)
- [United States](https://apptail.io/app/starhub-app-pIb/united-states)
- [China](https://apptail.io/app/starhub-app-pIb/china)
- [India](https://apptail.io/app/starhub-app-pIb/india)
- [United Kingdom](https://apptail.io/app/starhub-app-pIb/united-kingdom)
- [Japan](https://apptail.io/app/starhub-app-pIb/japan)
- [Australia](https://apptail.io/app/starhub-app-pIb/australia)
- [Philippines](https://apptail.io/app/starhub-app-pIb/philippines)
- [Hong Kong SAR China](https://apptail.io/app/starhub-app-pIb/hong-kong)
- [Thailand](https://apptail.io/app/starhub-app-pIb/thailand)
- [Indonesia](https://apptail.io/app/starhub-app-pIb/indonesia)
- [Germany](https://apptail.io/app/starhub-app-pIb/germany)
- [France](https://apptail.io/app/starhub-app-pIb/france)
- [Vietnam](https://apptail.io/app/starhub-app-pIb/vietnam)
- [Switzerland](https://apptail.io/app/starhub-app-pIb/switzerland)
- [New Zealand](https://apptail.io/app/starhub-app-pIb/new-zealand)
- [Taiwan](https://apptail.io/app/starhub-app-pIb/taiwan)
- [South Korea](https://apptail.io/app/starhub-app-pIb/south-korea)
- [Canada](https://apptail.io/app/starhub-app-pIb/canada)
- [Denmark](https://apptail.io/app/starhub-app-pIb/denmark)
- [Netherlands](https://apptail.io/app/starhub-app-pIb/netherlands)
- [Sweden](https://apptail.io/app/starhub-app-pIb/sweden)
- [Belgium](https://apptail.io/app/starhub-app-pIb/belgium)
- [Italy](https://apptail.io/app/starhub-app-pIb/italy)
- [Austria](https://apptail.io/app/starhub-app-pIb/austria)
- [Spain](https://apptail.io/app/starhub-app-pIb/spain)
- [Portugal](https://apptail.io/app/starhub-app-pIb/portugal)
- [Romania](https://apptail.io/app/starhub-app-pIb/romania)
- [Russia](https://apptail.io/app/starhub-app-pIb/russia)
- [Saudi Arabia](https://apptail.io/app/starhub-app-pIb/saudi-arabia)
- [Tunisia](https://apptail.io/app/starhub-app-pIb/tunisia)
- [Türkiye](https://apptail.io/app/starhub-app-pIb/turkey)
- [Ukraine](https://apptail.io/app/starhub-app-pIb/ukraine)
- [United Arab Emirates](https://apptail.io/app/starhub-app-pIb/united-arab-emirates)
- [South Africa](https://apptail.io/app/starhub-app-pIb/south-africa)
- [Argentina](https://apptail.io/app/starhub-app-pIb/argentina)
- [Azerbaijan](https://apptail.io/app/starhub-app-pIb/azerbaijan)
- [Brazil](https://apptail.io/app/starhub-app-pIb/brazil)
- [Belarus](https://apptail.io/app/starhub-app-pIb/belarus)
- [Chile](https://apptail.io/app/starhub-app-pIb/chile)
- [Colombia](https://apptail.io/app/starhub-app-pIb/colombia)
- [Czechia](https://apptail.io/app/starhub-app-pIb/czechia)
- [Dominican Republic](https://apptail.io/app/starhub-app-pIb/dominican-republic)
- [Algeria](https://apptail.io/app/starhub-app-pIb/algeria)
- [Ecuador](https://apptail.io/app/starhub-app-pIb/ecuador)
- [Egypt](https://apptail.io/app/starhub-app-pIb/egypt)
- [Finland](https://apptail.io/app/starhub-app-pIb/finland)
- [Greece](https://apptail.io/app/starhub-app-pIb/greece)
- [Hungary](https://apptail.io/app/starhub-app-pIb/hungary)
- [Ireland](https://apptail.io/app/starhub-app-pIb/ireland)
- [Israel](https://apptail.io/app/starhub-app-pIb/israel)
- [Kuwait](https://apptail.io/app/starhub-app-pIb/kuwait)
- [Kazakhstan](https://apptail.io/app/starhub-app-pIb/kazakhstan)
- [Lebanon](https://apptail.io/app/starhub-app-pIb/lebanon)
- [Madagascar](https://apptail.io/app/starhub-app-pIb/madagascar)
- [Mexico](https://apptail.io/app/starhub-app-pIb/mexico)
- [Nigeria](https://apptail.io/app/starhub-app-pIb/nigeria)
- [Norway](https://apptail.io/app/starhub-app-pIb/norway)
- [Peru](https://apptail.io/app/starhub-app-pIb/peru)
- [Pakistan](https://apptail.io/app/starhub-app-pIb/pakistan)
- [Poland](https://apptail.io/app/starhub-app-pIb/poland)

---

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